IBM R30 Installing a new operating system and device drivers, To use the Recovery Repair diskette

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Solving computer problems

To create a Recovery Repair diskette

When the operating system cannot boot normally, you can use the Recovery Repair diskette to boot your computer. Make a Recovery Repair diskette and save it for future use. To make a Recovery Repair diskette:

1.Shut down and restart your computer.

2.Attach the external diskette drive to the computer.

3.At the prompt, press F11. (The option to press F11 appears for only a few seconds. You must press F11 quickly.) The Product Recovery program main menu appears.

4.Select System Utilities from the main menu. Press Enter.

5.Select Create a Recovery Repair diskette. Press Enter.

6.Follow the on-screen instructions.

7.When the process is completed, label your diskette as the Recovery Repair diskette and save it for future use.

To use the Recovery Repair diskette:

1.Shut down and turn off your computer.

2.Attach the external diskette drive to the computer.

3.Insert the Recovery Repair diskette into the drive; then turn on the computer.

4.Follow the on-screen instructions.

Installing a new operating system and device drivers

If you install a new operating system on your computer, you need to install the ThinkPad® device drivers for it at the same time.

The device drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. The software applications are provided in the C:\IBMTOOLS\APPS directory on your hard disk drive. Operating system updates are provided in the C:\IBMTOOLS\OSFIXES directory on your hard disk drive. These directories also contain text files explaining how to install the drivers.

Note: If you cannot find the device drivers you need on your hard disk drive, or if you want to receive updates and the latest information about them, refer to the ThinkPad Service & Support Web site. To access this Web site, open Access ThinkPad by pressing the ThinkPad button; then click the Service & Support image on the right of the screen.

For instructions on how to install a new operating system, see the on-board help, Access ThinkPad.

34ThinkPad® R30 Series Service and Troubleshooting Guide

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page FCC RF Safety Requirement Important Notice for UsersIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Your ThinkPad at a glance Rear viewFeatures External diskette drive available on selected models External interfaceEnvironment SpecificationsSize Heat outputBattery Electrical ac adapterBe gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Diagnosing problems Click PC-Doctor for WindowsTroubleshooting Error codes or messagesSolving computer problems Solving computer problems Solving computer problems Errors without codes or messages Message Fan errorSolving computer problems Power switch problem Password problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems Clear the Auto insert notification check box For WindowsClick the Device Manager tab For Windows NTClick Advanced Computer screen problemsFor Windows XP Click Start → Control Panel For Windows 2000, Windows 98, or Windows MeClick Display Type Television problem An external monitor problemBattery problems Hard disk drive problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To create a Recovery Repair diskette Installing a new operating system and device driversTo use the Recovery Repair diskette For Windows XP Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows 2000 or WindowsBacking up data For Windows MeReplacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebGetting help by fax Calling IBMTelephone numbers Country or region Language Telephone NumberGetting help around the world Germany 07032-1549Getting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Modem safety information Laser compliance statementThinkPad R30 Series Service and Troubleshooting Guide Warranty Period Appendix B. Warranty InformationWarranty service and support Before you call for service Calling for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Governing LawAsia Pacific Australia Hong Kong and Macau Warranty Service PEOPLE’S Republic of China PRCGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Appendix C. Notices Processing date dataReferences to the Web site addresses Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Industry Canada requirements AvisAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Wireless Interoperability Usage environment and your HealthPage Canada Industry Canada IC Interference StatementEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Singapore TrademarksThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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