IBM R30 manual Telephone numbers, Country or region Language Telephone Number

Getting help and service

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available:

vMachine Type and Model

vSerial numbers of your computer, monitor, and other components, or your proof of purchase

vDescription of the problem

vExact wording of any error messages

vHardware and software configuration information for your system

Telephone numbers

Before you call, use Access ThinkPad to find information about your computer. Access ThinkPad includes a comprehensive, on-board help and information center for your computer and includes information such as installing additional memory. It travels with you, eliminating the need to carry reference manuals. Press the ThinkPad button to open Access ThinkPad.

Note: Telephone numbers are subject to change without notice. For the latest list of IBM HelpCenter telephone numbers and hours of operation, visit the Support Web site at

www.ibm.com/pc/support.

Country or region	Language	Telephone Number
Argentina	Spanish	0800–666–0011
Australia	English	1300-130-426
Austria	German	01-24592-5901
Bolivia	Spanish	0800–0189
Belgium	Dutch	02-210–9820
	French	02-210–9800
Brazil	Portuguese	55-11–3889–8986
Canada	English/ French	1-800-565-3344
		416-383-3344
Chile	Spanish	800-224-488
China	Mandarin	800-810-1818
China (Hong Kong S.A.R.)	Cantonese/ English/	2825-7799
	Putonghua

44ThinkPad® R30 Series Service and Troubleshooting Guide