Cisco Systems 474, 274 manual OL-17739-01

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Chapter 5 Troubleshooting the System Hardware

Power-On Self Test (POST)

Table 5-11

POST Diagnostic Front Panel LEDs and Beep Codes (continued)

 

 

 

 

 

 

Activity

 

Beeps

Possible Cause

Recommended Action

 

 

 

 

Red Power LED flashes four

4

Power failure (power supply

1. Open the hood and ensure

times, once every second,

 

is overloaded).

 

the 4 or 6-wire power supply

followed by a 2-second

 

 

 

cable is seated into the

pause. Beeps stop after fifth

 

 

 

connector on the system

iteration but LEDs continue

 

 

 

board.

until problem is solved.

 

 

2. Check if a device is causing

 

 

 

 

 

 

 

 

 

 

 

the problem by removing all

 

 

 

 

 

 

attached devices such as

 

 

 

 

 

 

hard drives, optical drives,

 

 

 

 

 

 

and expansion cards. Power

 

 

 

 

 

 

on the system. If the system

 

 

 

 

 

 

enters the POST, then power

 

 

 

 

 

 

off and replace one device at

 

 

 

 

 

 

a time and repeat this

 

 

 

 

 

 

procedure until a failure

 

 

 

 

 

 

occurs. Replace the device

 

 

 

 

 

 

that is causing the failure.

 

 

 

 

 

 

Continue adding devices one

 

 

 

 

 

 

at a time to ensure that all

 

 

 

 

 

 

the devices are functioning

 

 

 

 

 

 

properly.

 

 

 

 

 

3.

Contact Cisco TAC.

 

 

 

 

 

Red Power LED flashes five

5

Pre-video memory error.

1.

Reseat DIMMs.

times, once every second,

 

CAUTION: To avoid

2.

Contact Cisco TAC.

followed by a 2-second

 

damage to the DIMMs or the

 

 

 

 

pause. Beeps stop after fifth

 

system board, you must

 

 

 

iteration but LEDs continue

 

unplug the computer power

 

 

 

until problem is solved.

 

cord before attempting to

 

 

 

 

 

 

 

reseat, install, or remove a

 

 

 

 

 

 

 

DIMM module.

 

 

 

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

Contact Cisco TAC.

times, once every second,

 

 

 

 

 

followed by a 2-second

 

 

 

 

 

pause. Beeps stop after fifth

 

 

 

 

 

iteration but LEDs continue

 

 

 

 

 

until problem is solved.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide

 

 

5-18

 

 

 

 

 

OL-17739-01

 

 

 

 

 

 

 

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Contents November Page Page Page N T E N T S Wave Inline Network Adapter Altitude Viii Preface PurposeOrganization AudienceChapter Title Description Conventions Convention DescriptionXii Xiii Xiv Preface Xvi Xvii Related Documentation XviiiXix OL-17739-01 Introducing the Cisco Wide Area Virtualization Engine Supported ProductsHardware Features Front Panel Controls and LEDsLocation of Ports and Connectors Color State DescriptionBack Panel LEDs and Connectors Ethernet Port Connector Console Port Serial Connector Preparing to Install the Wide Area Virtualization Engine Safety WarningsOL-17739-01 OL-17739-01 Safety Guidelines General PrecautionsOL-17739-01 System Reliability Considerations Protecting Against Electrostatic Discharge OL-17739-01 Installing the Wide Area Virtualization Engine Installing the Wave Appliance on a Tabletop Installing the Wave Appliance on a WallWAVE-274 and WAVE-474 Appliance Mounting Sleeve Attaching the Mounting Sleeve Installing the Wave Appliance in an Equipment Rack Rack-Mounting ConsiderationsConnecting Power and Booting the System Connecting CablesRack Requirements Checking the LEDs Removing or Replacing a Wave ApplianceOL-17739-01 Wave Inline Network Adapter Inline Network Adapter DescriptionOL-17739-01 Ports and LED Indicators LEDs State DescriptionInline Network Adapter Cabling Requirements Connection Required CableConnection Required Cable Cable Requirements for Wave Connections Using Fast Ethernet Wave Inline Network Adapter Mgmt WAN Cabling Between Two Inline WAVEs OL-17739-01 Troubleshooting the System Hardware Identifying System Problems Checking Connections and Switches Troubleshooting the Ethernet Controller Network Connection ProblemsEthernet Controller Troubleshooting Chart Ethernet Controller Problem ActionsUndetermined Problems Problem-Solving Tips Symptoms and Solutions Symptom Cause and Action See the Undetermined Problems section on Symptom FRU or Action Power-On Self Test Post Post OverviewPost Numeric Codes and Text Messages Control Panel Message Description Power-On Self Test Post Interpreting Post Diagnostic Front Panel LEDs and Beep Codes Post Diagnostic Front Panel LEDs and Beep Codes OL-17739-01 Post Diagnostic Front Panel LEDs and Beep Codes OL-17739-01 Appliance Specifications Specification DescriptionA-4 Specification Description Inline Adapter Specifications Maintaining the Wide Area Virtualization Engine Maintaining Your Site EnvironmentTemperature Humidity AltitudeCorrosion Dust and ParticlesElectrostatic Discharge Electromagnetic and Radio Frequency Interference MagnetismPower Source Interruptions Shock and VibrationUsing Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersD E IN-2 IN-3 IN-4