Cisco Systems 474, 274 manual OL-17739-01

Page 72

Chapter 5 Troubleshooting the System Hardware

Power-On Self Test (POST)

Table 5-11

POST Diagnostic Front Panel LEDs and Beep Codes (continued)

 

 

 

 

 

Activity

 

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes ten

10

Bad option card.

1.

Check installed cards by

times, once every second,

 

 

 

removing the card (one at a

followed by a 2-second

 

 

 

time if multiple cards), and

pause. Beeps stop after fifth

 

 

 

then power on the system to

iteration but LEDs continue

 

 

 

see if fault goes away.

until problem is solved.

 

 

2.

Once a bad card is

 

 

 

 

 

 

 

 

 

identified, remove and

 

 

 

 

 

replace the bad card.

 

 

 

 

3.

Contact Cisco TAC.

 

 

 

 

System does not power on

None

System unable to power on.

Press and hold the power button

and LEDs are not flashing.

 

 

for less than 4 seconds. If the

 

 

 

 

hard drive LED turns green, the

 

 

 

 

power button is working

 

 

 

 

correctly.

 

 

 

 

If the hard drive LED does not

 

 

 

 

turn on green then try the

 

 

 

 

following:

 

 

 

 

1.

Check that the unit is

 

 

 

 

 

plugged into a working AC

 

 

 

 

 

outlet.

 

 

 

 

2.

Check that the power button

 

 

 

 

 

harness is connected to the

 

 

 

 

 

system board.

 

 

 

 

3.

Check that both power

 

 

 

 

 

supply cables are properly

 

 

 

 

 

connected to the system

 

 

 

 

 

board.

 

 

 

 

4.

Contact Cisco TAC.

 

 

 

 

 

 

 

Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide

5-20

OL-17739-01

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Contents November Page Page Page N T E N T S Wave Inline Network Adapter Altitude Viii Preface PurposeAudience OrganizationChapter Title Description Conventions Convention DescriptionXii Xiii Xiv Preface Xvi Xvii Related Documentation XviiiXix OL-17739-01 Introducing the Cisco Wide Area Virtualization Engine Supported ProductsHardware Features Front Panel Controls and LEDsLocation of Ports and Connectors Color State DescriptionBack Panel LEDs and Connectors Ethernet Port Connector Console Port Serial Connector Preparing to Install the Wide Area Virtualization Engine Safety WarningsOL-17739-01 OL-17739-01 Safety Guidelines General PrecautionsOL-17739-01 System Reliability Considerations Protecting Against Electrostatic Discharge OL-17739-01 Installing the Wide Area Virtualization Engine Installing the Wave Appliance on a Tabletop Installing the Wave Appliance on a WallWAVE-274 and WAVE-474 Appliance Mounting Sleeve Attaching the Mounting Sleeve Installing the Wave Appliance in an Equipment Rack Rack-Mounting ConsiderationsConnecting Cables Connecting Power and Booting the SystemRack Requirements Checking the LEDs Removing or Replacing a Wave ApplianceOL-17739-01 Wave Inline Network Adapter Inline Network Adapter DescriptionOL-17739-01 Ports and LED Indicators LEDs State DescriptionInline Network Adapter Cabling Requirements Connection Required CableConnection Required Cable Cable Requirements for Wave Connections Using Fast Ethernet Wave Inline Network Adapter Mgmt WAN Cabling Between Two Inline WAVEs OL-17739-01 Troubleshooting the System Hardware Identifying System Problems Checking Connections and Switches Troubleshooting the Ethernet Controller Network Connection ProblemsEthernet Controller Troubleshooting Chart Ethernet Controller Problem ActionsUndetermined Problems Problem-Solving Tips Symptoms and Solutions Symptom Cause and Action See the Undetermined Problems section on Symptom FRU or Action Power-On Self Test Post Post OverviewPost Numeric Codes and Text Messages Control Panel Message Description Power-On Self Test Post Interpreting Post Diagnostic Front Panel LEDs and Beep Codes Post Diagnostic Front Panel LEDs and Beep Codes OL-17739-01 Post Diagnostic Front Panel LEDs and Beep Codes OL-17739-01 Appliance Specifications Specification DescriptionA-4 Specification Description Inline Adapter Specifications Maintaining the Wide Area Virtualization Engine Maintaining Your Site EnvironmentTemperature Humidity AltitudeDust and Particles CorrosionElectrostatic Discharge Electromagnetic and Radio Frequency Interference MagnetismPower Source Interruptions Shock and VibrationUsing Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersD E IN-2 IN-3 IN-4