Emulex 375 manual Troubleshooting Device Connections

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EMULEX MODEL 375 SAN STORAGE SWITCH

USERS GUIDE

CHAPTER 4: TECHNICAL REFERENCE

CHAPTER 4

TECHNICAL REFERENCE

Troubleshooting Device Connections.........................59

Troubleshooting Management Connections ...............60

Port Bypass Conditions and Recovery .......................60

Default Smart Setting Attributes.................................61

Fibre Channel References .........................................62

TROUBLESHOOTING DEVICE CONNECTIONS

Problem

Recommended Action

 

 

SFP installed in one or

1. Verify that the power cord is firmly seated into switch and is connected

more ports but no

 

to a properly earthed receptacle (outlet).

LEDs lit

2.

Check the Power LED to ensure that the switch is turned on.

 

3.

Verify that the SFP is firmly seated.

 

 

SFP installed but only

Reseat the SFP. If the same condition occurs, the SFP is probably faulty

yellow LED is lit

and should be replaced.

 

 

 

SFP installed with

1.

Make sure that the device is powered on and operating properly.

both green and yellow

2.

Unplug the fiber cable from the node and verify that an optical signal is

LEDs lit

 

present on the cable receiver lead.

 

3.

Verify that the fiber cable is fully seated at either end.

 

 

If optical power meter is available, verify the device is transmitting a

 

 

signal.

 

 

If there is no signal present, the device may require rebooting, device

 

 

drivers may need to be reinstalled, or the HBA or disk controller

 

 

hardware may require servicing.

 

 

If a signal is present on both the cable lead and the end node, the HBA

 

 

or disk controller may require service.

 

4.

Ensure that the device and switch are operational and set to the same

 

 

speed.

 

 

SFP installed with only

The switch is receiving a valid signal from the device, but no upper level

green LED lit, but

protocols are active.

devices are not

1.

Verify that the proper HBA device drivers are loaded for the

communicating

 

appropriate operating system and that the host has been configured to

 

 

recognize attached disk devices.

 

2.

Improper FC-AL initialization could result from a defective or

 

 

inoperative adapter card or device. Run adapter diagnostics with a

 

 

loopback connector to see if the adapter is working properly.

 

3.

Unplug the fiber cable from the end node and verify that an optical

 

 

signal is present on the cable receiver lead. If no signal is present, the

 

 

cable’s receiver lead may be bad and the device may be streaming F8

 

 

Failure notifications.

 

 

 

EMULEX CORPORATION

59

PART NUMBER 00041392-002 REV. B

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Contents Emulex Model ART N Umber 00041392-002 R EV. B Table of Contents Chapter Introduction OverviewFeatures Inspeed TechnologySwitch Applications Storage Consolidation and Shared Storage Pooling3depicts a sample tape library consolidation configuration Tape Library ConsolidationRich Media Server ClusteringInstallation Preparation To unpack the switchSwitch Installation Rack InstallationDesktop Installation To place the switch on a desktopTo insert the power cord with the retention clip in place Installing the Retention Clips optionalTo install the retention clip To remove the power cord with the retention clip in placeEthernet LEDs indicate the network connection status Switch LedsEthernet LEDs System LEDs Port LEDsPower Supply/Fan Module LED Removing an SFP Installing an SFPAttaching a Device to the Switch SFP CompatibilityBooting the Switch and SAN To boot the switch and SANTo insert a new power supply/fan module Power SUPPLY/FAN Module ReplacementTo remove an old power supply/fan module Chapter Switch Management To connect through a serial interface Configuring the Network InterfaceGetting Started Web Manager Overview Connecting to the Web ManagerCommand Button Description Submit To connect to the Web ManagerLogin/Logout Command Button Description CancelReboot DocumentationChange the Password Initial Switch SetupLog in to the Switch To log in to the switchTo set the date and time settings Change the Switch NameTo view the current date and time Click Switch Date & Time To change the switch name Click Switch ConfigurationManaging the Switch Frequent Switch Configuration TasksTo change a switch setting Logging in to the SwitchConfiguring the Switch Settings To reset the switchNetwork Location General Switch SettingsSwitch Identification Version Information Switch SpeedTo change the switch speed Click Switch Configuration Blocking ARBSetting Snmp Traps To configure an Snmp trapTo synchronize time with the host system Click Host Time Configuring Date and Time SettingsTo change the time Click Switch Date & Time Opening a Telnet Session Changing the PasswordSwitch Password page appears To change switch thresholds or time intervals Adjusting the Switch ThresholdsSwitch Thresholds page appears Port Smart Settings page appears Configuring the Port Smart SettingsTo view the Port Smart Settings Click Port Smart Settings Default Smart Settings To set all ports to the currently selected Smart Setting Creating Custom Smart SettingsTo assign a Smart Setting to one or more ports To create a custom Smart SettingTo rename a custom Smart Setting Smart Setting AssignmentsTo modify a custom Smart Setting To delete a custom Smart SettingPort Information Pre-Insertion TestingFollowing settings are available Manager Setting Description Stealth Intelligent ChangeChange Notifications Change Notification onPort Recovery Bypass on Clock Delta DiagnosticsSetting Description Port Control To load new firmware on the switch Managing Firmware and Configuration FilesSwitch Firmware Files To check for new firmwareSwitch Configuration Files Restoring the Factory Default SettingsUp green One-Step ZoningColor Description Down red Not Active yellowSingle-Switch Zoning Adding Devices to Multiple Zones To add storage devices to multiple zonesMultiple Switch Zoning 16 Ports in Multiple Zones on the One-Step ZoningRecovering a Bad Zone Automatically Alpa ZoningConnecting Ports Through Hard Zoning To set up Hard ZoningTree Cascades Cascading SwitchesString Cascades Automatic Trunking 22 Automatic Trunking exampleLoad Balancing 23 Advanced Functions Automatic TrunkingLoad Indicators To change the load balancing settingsFairness and Prioritization Viewing Switch StatusMonitoring the Switch Switch Information Current status is provided for the following itemsYellow Port Utilization and HealthPort Color Indication Green RedEvent Log Messages page appears To view the event log Click Switch Event LogViewing the Event Log Last time the event log was polled appears at the topPort Information page appears Viewing Port InformationTo view port information Click Port Information Value Description High Viewing Port UtilizationPort Utilization page appears AverageViewing Port Diagnostics Port Diagnostics page appearsManual Port Operation To save diagnostic informationTo reset a port Click Advanced Functions Diagnostics Port To clear the countersViewing Ordered Sets Change CRC ErrorDetection Indication F7 Initialization Notification UnknownTroubleshooting Device Connections Troubleshooting Management Connections Port Bypass Conditions and RecoveryDefault Smart Setting Attributes Fibre Channel References Appendixes Switch Specifications Operating ConditionsTo connect through a network interface Connecting to the CLILogging in and OUT To log in to the CLIUsing the CLI Frequent Switch Configuration TasksCLI Commands Severity Description Level Event Event Message SeverityLIP Cycle Timeout Error during Port DiscPort Ptbi failed due to timeout System config reset to factory defaultArbitrated Loop Physical Addresses Hex DecimalArbitration Alpa or ArbitratedLoop Physical Address Current Fill WordIndex SFP Part Number 00041392-002 REV. B