Troubleshooting | Troubleshooting PNNI Links |
6.If working through these questions does not solve the problem, contact Cabletron Systems Customer Service. (See Appendix C, “Technical Support.”)
5.3TROUBLESHOOTING PNNI LINKS
You have physically connected another company’s ATM switch with your SmartCell 6A000. Each switch supports PNNI, but there is no connectivity between the two devices. Use the following procedure to diagnose and resolve the problem.
Examine the link state on each switch (show PNNILink on SmartCell 6A000).
•If the link does not appear in the Link list, check the following:
-Is the connecting port on each switch configured for PNNI? If no, configure both ports for PNNI.
Note On the SmartCell 6A000, use the show portconfig command to determine whether the port is PNNI. If show portconfig displays autoConfig as the port configuration, use the set portconfig command to disable ILMI and manually set the port to PNNI.
-Examine the VCC masks for each switch. Are the switches using compatible VPI/VCI pairs? If not, adjust the VCC mask so that both switches use compatible VPI/VCI pairs.
•If link state is “attempt,” check the following:
-Is the PNNI peer group ID the same on both switches? If not, set both peer group IDs to the same value.
-Is the PNNI node ID the same for both switches? If not, set the PNNI node ID to the same value. Especially check that the first two octets
•If the link state is “2WayInside,” check the ATM route tables on each switch ( show ATMRoute on SmartCell 6A000).
-If the switches are supporting end systems or have clients, does the net prefix of each switch appear in the ATM route table of the other?
If no, check both switches for signaling and ILMI misconfiguration.
If yes, contact Cabletron Systems Customer Service.
5.4TROUBLESHOOTING CONGESTION
If the bandwidth of your SmartCell 6A000 begins to decrease, and if connections are being lost or packets are being dropped at a high rate, it’s possible that your switch is becoming congested. Congestion can occur on the port level, the global switch level, or both levels.
If you suspect that your SmartCell 6A000 switch is experiencing congestion, follow the steps outlined below to diagnose and resolve the cause of congestion.
SmartCell 6A000 User Guide