Cabletron Systems 9A100 manual Hardware Warranty, Software Warranty, Repair Services

Page 96

Hardware Warranty

Technical Support

Detailed description of the issue (including history, what you've tried, and conditions under which you see this occur)

6>À`Ý>ÀiÊ“œ`i•Ê˜Ö“LiÀ]ÊÃœvÍÝ>ÀiÊÜiÀÈœ˜]Ê>˜`ÊÃ݈ÍV…ÊVœ˜vˆ}ÖÀ>͈œ˜Ê-Í…>ÍʈÃ]ÊÝ…>ÍÊ«>ÀÍÊÍß«iÃÊ>Àiʈ˜ÊÝ…>ÍÊ Ã•œÍî

C.5 HARDWARE WARRANTY

Cabletron warrants its products against defects in the physical product for one year from the date of receipt by the end user (as shown by Proof of Purchase). A product that is determined to be defective should be returned to the place of purchase. For more detailed warranty information, please consult the Product Warranty Statement received with your product.

C.6 SOFTWARE WARRANTY

Cabletron software products carry a 90-day software warranty. During this period, customers may receive updates and patches for verified, reported software issues.

C.7 REPAIR SERVICES

Cabletron offers an out-of-warranty repair service for all our products at our Santa Clara Repair Facility. Products returned for repair will be repaired and returned within 5 working days. A product sent directly to Cabletron Systems, Inc. for repair must first be assigned a Return Material Authorization (RMA) number. A product sent to Cabletron Systems, Inc., without an RMA number displayed outside the box will be returned to the sender unopened, at the sender's expense.

To obtain an RMA number, contact the Cabletron Technical Support. When you call for an RMA number, your support representative will spend a few minutes with you, making sure the board is defective. Once they confirm the board is defective, they will assign an RMA number. Payment, shipping instructions, and turnaround time will be confirmed when the RMA number is assigned.

C-2 SmartSwitch 9A100 User Guide

Image 96
Contents SmartSwitch 9A100 User Guide SmartSwitch 9A100 User Guide FCC Class a Notice Declaration of Conformity Addendum Safety Information Class 1 Laser Transceivers Fiber Optic Protective Caps Regulatory Compliance Summary Safety Revision History Table of Contents Specifications Acronyms Index Xii SmartSwitch 9A100 User Guide List of Figures List of Figures Xiv SmartSwitch 9A100 User Guide List of Tables List of Tables Xvi SmartSwitch 9A100 User Guide Introduction Introduction SmartSwitch 9A100 User Guide Switch Installation and Setup Unpacking the SwitchCheck Accessory Carton Contents Inspecting the Switch SmartSwitch 9A100-04 front panel1 DS3 and E3 I/O Module Configuration Installing the Switch Installing the SmartSwitch 9A100 Configuring the Switch SmartSwitch 9A100 console and network connections Using the Console Console CommandsSmartSwitch # show portconfig a1 SmartSwitch # set consoletimeout Console Time-outCreating an Alias TrafficAmbiguous Commands SwitchTrafficCongestion. For exampleSmartswitch ATM Administrator SmartSwitch # ? add laneclientConsole Help ExteriorSmartSwitch ATM Administrator Installation Steps MB RAMStarting SmartSwitch ATM Administrator the First Time Accessing Online HelpUser Name Access Level Default Password SmartSwitch ATM Administrator SmartSwitch # add ipatmclient IP Over ATM and LaneCreating AN IP Over ATM Vlan Server Is local Server Connection Established Creating AN Emulated LAN ATM Addressing for IP over ATM3900000000000000000014418000005A01010100 Add Elan No Lane server address is specified see note belowIlmi ELANs Across Multiple Switches ATM Addressing for LAN EmulationSwitch Clients SmartSwitch# add laneclientElan1 Page Switch Administration Backing UP and Restoring Switch ConfigurationPath /backdir/config-1 SmartSwitch# restore switch SmartSwitch # show netprefix b2ATM Routing Creating an Iisp RouteAtmAddress AtmrouteIisp route across Pnni domain UNI Routes Route Metrics SmartSwitch # show pnnimetrics IP Routing90.1.1.254 Route NET TableEvents and Alarms Event CategoriesViewing Events and Alarms SmartSwitch # set eventdisplayDeleting Events and Alarms SmartSwitch # set alarmdisplayPVC Connections SmartSwitch # add trafficdescriptor SmartSwitch # show trafficdescriptorPoint-to-Point PVCs 100Point-to-Multipoint PVCs Md1 #add trafficdescriptorConnecting to Local Switch Client Through a PVC Local10.1.1.0 Non-zero VPIs VCC Mask Index VPI Bits VPI Values VCI Bits VCI ValuesUse show portconfig to see the change to port A1 SmartSwitch # set portconfig a1Traffic Management Traffic DescriptorsType Number Descriptor Characteristics Traffic Descriptor with CLP and best effortCall Admission Control Policy 80005000 Ubr SmartSwitch # set porttrafficcongestion Min for CBR queueQoS Queue Recommended Settings SmartSwitch # show switchtrafficcongestionEFCI, EPD, and RM Thresholds Accessing the Boot Load Prompt Upgrading and Changing SoftwareBoot Load Commands Command Action ParametersUpgrading Boot Load Software Boot PromFlash RAM =df b Upgrading Post Diagnostic Software =chpi=df p Upgrading Switch Operating Software =df sUsing the Update Firmware Command SmartSwitch # update firmware214.95.77.240 Saving Core Dumps Tftpboot/bobr/core Set CoreDump command204.95.77.240 BobrError IP e0103288 PFP e04be080 R0pfp e04be040 R1sp e04be0c0 Troubleshooting Troubleshooting IP Over ATMTroubleshooting LAN Emulation Troubleshooting Pnni Links Troubleshooting Congestion Diagnosing CongestionGlobal Congestion Port Congestion Troubleshooting Congestion Appendix a Specifications FunctionFigure A-1 SmartSwitch 9A100 front panel Specification Value ¢ %+2,%/˜96%,,%,329Table A-4 ATM port specifications Protocol StandardManagement Protocol Supported MIBs RJ-45 Pin RJ-45 Color DB-9 Pin DB-9 DescriptionTechnical Specifications Appendix B Agent Support MIB, SMI, MIB Files and Internet MIB HierarchyZeitNet Cabletron Proprietary MIBs MIB, SMI, MIB Files and Internet MIB HierarchyRelation Between Object Identifier and the Represented Value Supported protocols Supported SMI FormatsZeitnet Cabletron Proprietary MIB Groups Name Object Identifier FunctionSmartSwitch 9A100 MIB Support MIB ExceptionsManaging the SmartSwitch 9A100 Console Commands that Affect the Agent Update firmware Backup Restore RebootFAX Service Electronic ServicesAppendix C Technical Support Telephone AssistanceHardware Warranty Software WarrantyRepair Services Appendix D Acronyms Bootp DTE FCS Ilmi LES Netbeui PDU RMA SVC VBR/RT Acronyms SmartSwitch 9A100 User Guide Index NumericsElan Lane Snmp Lane Pnni Non-zero values