Tripp Lite B007-008 owner manual Troubleshooting

200603163 93-2538 B007-008 manual.qxd 4/19/2006 1:45 PM Page 15

Troubleshooting

Symptom	Possible Cause	Action
Erratic Behavior	Unit not receiving power under	Use the power adapter that was provided with
	self-powered operation	the units to provide external power.
Pressing the Hot	The connection from the	Check the Online LED for the selected port. If
Keys does not get	selected port to the target PC	it is not lit:
a response	has been broken or the PC is	1. Manually press one of the Select switches to
	turned OFF.	connect to a PC that is powered ON.
		2. Check the cables to make sure all are
		properly connected.
		3. If the desired PC is OFF, power it ON
	Improper keyboard reset	1. Reset the keyboard (and mouse) by
		simultaneously pressing and holding
		Switches 1 and 2 on the First Stage KVM
		unit for 3 seconds. Do as often as necessary.
		2. Unplug the connector from the Console
		Keyboard Port, then plug it back.
	Improper KVM switch reset	Turn OFF all KVM Switches and wait 5
		seconds before turning them back ON.
		Note: If the unit is operating in the Self-powered
		mode (without the optional Power Adapter), you must
		unplug the power cord of any PC that is connected to
		it that has the Keyboard 'Power On' function,
		otherwise the switch still draws power from the PC.
	Incorrect keying in the Port ID.	After invoking the hotkey function with
		[Ctrl]+[Alt]+[Shift] combination, be sure to
		key in the Port ID and press [Enter] within 1
		second for each key.
Mouse is not	Improper mouse reset.	1. Reset the keyboard and mouse by
responding		simultaneously pressing and holding the
		Select Switches 1 and 2 on the First Stage
		KVM unit for three seconds.
		2. Unplug the mouse connector from the
		Console Mouse port, then plug it back in.

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