22. Starting a Remote Session
Note: Windows Vista users need to log out Internet Explorer as an administrator. See page 5 for details.
At a Client computer, open Internet Explorer (6.0 and above is required) and type the Netcommander IP’s IP address, https://192.168.x.xxx. (Only SSL connections are allowed, therefore type HTTPS, not HTTP before the IP address). The Login page appears. Type your username and password and press Enter.
On first connection, install the Tripp Lite Certificate and ActiveX control. Once connected, the screen of the lowest numbered Target Server that the user has permission to access appears. The figure below illustrates the remote session window.
On the remote console you have the following:
Server Confirmation Label: This confirms the identity of the current server accessed and disappears by default after 30 seconds, (this period can be adjusted in the OSD – explained in Section II of the guide). It appears again when switching to a different server. The currently accessed server identity can be checked any time by looking at the Server Name on the Internet Explorer title bar.
Toolbar Icon: This is the minimized toolbar from which you switch and configure the system. Features of the Toolbar are explained in more detail in the sections below.
Tripp Lite Icon: Hold the mouse over the icon to view information about current server; connection time and video mode.
23. Taking Over a Busy Remote Session
While only one user can control the KVM and server, multiple remote users can connect to the KVM at the same time in a “View Only” Mode. All users will be connected to the same port. When connecting to a busy Target Server an Administrator has the option to take over the Target Server. A User only has this option when the current session is run by another User, but not by an Administrator. The following message appears:
Take Over: Click the Take Over Button to gain full access to the Target Server. (This function works the same when taking over an attached computer/server or a cascaded KVM.) The current user will see a prompt stating they have been taken over, and they will be pushed into View Only Mode. Once being pushed into View Only Mode, the View Only session will be disconnected when the other user disconnects.
View Only: Click the View Only Button to allow the current user to remain in control of the Target Server.
Cancel: Click the Cancel Button to exit the Remote Session.
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