Q-Logic 8200 SERIES manual Initiator not Found by SVM

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6 – Troubleshooting

Problem Statements and Troubleshooting Procedures

Q

INITIATOR NOT FOUND BY SVM

Check that:

■SVM device is correctly connected to the fabric.

The switch must show that the SVM port is present. Unplug and then plug in the SANbox SSP front-side connections to the fabric.

■Initiator is visible to SANbox SSP. If not, try rebooting the SANbox SSP.

Run show debug wwpn in the command line interface. If the initiator is visible to the SANbox SSP, it displays in the output of this command. See "Show Debug Command" on page B-19for more information about this command.

■See also "Initiator Not Found (Loop/Fabric)" on page 7-3.

■SANbox SSP is visible to the SVM.

Perform a reinit config on SVM, and then try rebooting the SVM appliance.

■Reboot the fabric switch.

VIRTUAL VOLUME NOT DISCOVERED BY INITIATOR

Verify that:

■Initiator is visible to SANbox SSP.

■Storage is visible to SANbox SSP.

Perform or run these operations:

■Run show debug wwpn in the CLI. See "Show Debug Command" on page B-19for more information about this command.

■Perform a rescan on the initiator.

■Reset the initiator's Fibre Channel link. See your initiator documentation for more information.

■Reboot the initiator.

6-4	SN0054628-00 A

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Contents SANbox 8200 Series Storage Services Platform Page Table of Contents Using the SANbox SSP Section SANbox SSP Management GUI ReferenceSection Troubleshooting Figures Tables Page Introduction Readme File AudienceRelated Documentation Style Conventions Regulatory and Safety Notices New in this ReleaseManufacturer Declaration of ConformityProduct Introduction Regulatory and Safety Notices Warranty and Technical Support Before Contacting Technical SupportTraining AvailabilityContact Information Introduction Warranty and Technical Support SN0054628-00 a SANbox SSP and StoreAge Solution Overview General DescriptionSANbox SSP/StoreAge Solution Features SANbox SSP OverviewSupported Network Configurations Small SAN Deployment Configuration with ZoningSmall SAN Configuration with Front/Back-Side SANs Dual Fabric ConfigurationHigh-Availability Configuration High-Availability Fabric Configuration How the Solution Protects Against Failures Setup RequirementsEthernet Connections Port Connections Fibre Channel Port ConnectionsConsole Port Connection General Description Port Connections SN0054628-00 a Roadmap of Setup Tasks Task RoadmapChecking Package Contents Setting Up SANbox SSP SANbox 8200/8202 SSP Port SideSetting Up SANbox SSP Hardware SANbox 8200/8202 SSP Fan SideTo install the power supplies To mount SANbox SSP in a rackInserting the Right Power Supply To connect the console portAccessing SANbox SSP for the First Time To power up SANbox SSPTo configure the terminal settings on the host computer To access the CLI through the serial console portTo modify Ethernet settings for remote access Gateway NetmaskConnecting to the SAN Connecting StoreAge SVM Appliances to the SANConnecting SANbox SSPs to the SAN To connect SANbox SSPs to the SANManaging your Configuration Connecting Hosts to the SANTo connect hosts to the SAN Page SANbox SSP Management GUI Reference Managing SANbox SSPUsing the SANbox SSP Management GUI To install Java WebStartQLogic SANbox Storage Services Platform SSP Screen SANbox SSP Management GUI Application Installation Screen To log into the SANbox SSP Management GUIUsing the Command Line Interface Remotely Using the Command Line Interface LocallyTo access the CLI using telnet To access the CLI using sshNavigating the SANbox SSP Management GUI SANbox SSP Management GUI FunctionsSystem To manage external port behaviorEnabling and Disabling Ports Ethernet Panel System System Ethernet PanelSensors Panel System System Sensors PanelDiagnostics To use the Diagnostics panelTelnet Telnet Screen Initiated from the SANbox SSP Management GUI10. Diagnostic Screen Log Panel LogPage Using the SANbox SSP Setting up a High-Availability ConfigurationComponent SAN Zoning High-Availability Fabric Configuration with Zoning Directly Connecting Devices to SANbox SSP Yellow zone Pink zoneAccess Configuring StorageZoning Configuration Restriction on RAID Devices Maximum Frame SizeUsing the SVM GUI to Manage Virtual Storage To create storage poolsTo create virtual volumes Guidelines for Selecting the Storage Device ProfileFailing Back Click Fail BackTo shut down SANbox SSP using the Main Power Switch Shutting Down SANbox SSPTo restart SANbox SSP from the CLI To shut down SANbox SSP from the CLIUsing the SANbox SSP Shutting Down SANbox SSP SN0054628-00 a Maintaining the SANbox SSP SANbox SSP System SoftwareBoot Sets To select the active boot set from the local consoleMaintenance Mode To access Maintenance Mode from the local consoleUpdating SANbox SSP System Software To install a new system software image on SANbox SSPTo apply a system software patch To install a new Maintenance Mode image on SANbox SSP Interpreting the LED PatternsTo replace the power supplies Post and the LEDsReplacing Hardware Components To replace the fansAbout the Transceivers To replace a transceiverPage Troubleshooting Before Looking at the Problem StatementsProblem Statements and Troubleshooting Procedures BACK-END Storage not Found LOOP/FABRICCannot Access SANbox SSP Console Port Cannot LOG Into SANbox SSP GUI or CLIInitiator not Found by SVM Performance Characteristics MediaStorage Management High Availability FeaturesStandards Device Management MechanicalEnvironmental ElectricalRegulatory Command Quick Reference by Object Command Line Interface CLI OverviewTable B-1. Commands by Object Type Command Syntax and Command Completion Online Help Help CommandsExample Accessing the CLI To telnet to the CLI from a web browserFigure B-2. Telnet Console Login Screen Users and Groups Figure B-3. Telnet Console Menu OptionsTable B-2. Built-In Users and Groups Commands Clear Command Create User CommandDelete User Command Group group nameDisable Eth Command Disable Port CommandDisable eth ethernet name Disable portDisable snmpv3 Command Disable User CommandEnable Eth Command Syntax disable snmpv3Enable snmpv3 Command Enable Port CommandEnable User Command Help Command Exit CommandKeywords help partial command name Modify Date Command Help CommandsModify Eth Command Modify Port Command Capability port capabilitySpeed port speed Type port typeMaxframesize size in bytes Modify Ports CommandPorts type port type Modify Timezone Command Modify User CommandPassword Speed port speed NEGOTIATE, 1G, 2GQuit Command Reboot CommandReset Port Command Reset portSet Community Command Restart snmp CommandShow Chassis Command Show Community Command Show Date CommandShow Debug Command SerialnumDump FcptstateFcsexch FcslunsShow Eth Command Show Eths Command Show Fan CommandShow eths Show fanShow Fans Command Show Group CommandShow Groups Command Show ID CommandKeywords show port port number Show Ports CommandShow ports Keywords show ps power supply number Show ps Show ps CommandShow ps Show pss Command Show snmpv3 CommandShow Status Command Show Therm CommandShow Therms Command Show Timezone CommandShow User Command Show Users CommandShow Voltages Command Show Voltage CommandVersion Command Active Boot Set Boot SetDefault Boot Set Active/Active RAIDInactive Boot Set Invalid Boot SetMaintenance Mode Image FailoverValid Boot Set Scsi PersonalitySecondary Path Storage PoolVirtual Volume Virtual DiskIndex LEDs 3-10,6-5 SN0054628-00 a Index-3 SVM GUI SN0054628-00 a Index-5