Patton electronic 3088 Series user manual Out-of-warranty service, Returns for credit, RMA numbers

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Model 3088 Series User Manual

8 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

Completing a request on the RMA Request page in the Support section at www.patton.com

By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Contents Shdsl NTU with fixed serial interface Mailsupport@patton.com Summary Table of Contents Table of Contents RocketLink-G installation Software Upgrade Factory default values List of Figures List of Tables About this guide AudienceStructure Precautions Impaired functioningSafety when working with electricity General conventions Typographical conventions used in this documentGeneral observations Convention MeaningChapter contents General informationFeatures RocketLink-G 3088 overviewSerial interface types Power input connector External AC universal power supplyExternal 48 VDC power supply Configuration Software CLI configuration Hardware DIP-switch configurationIntroduction Parameter Description Possible Values E1-CRCAMI Configuring the DIP switches 3088 K/T ModelsConfiguration reset to factory defaults System reset modeSoftware upgrades DIP switch settingsPosition Function S1-1 S1-2 S1-3 S1-4 S1-5 S1-6 S1-7 Data Rate kbps 2368 S2-2 Line Probe Models 3088/CA and D S2-4 through S2-5 Clock Mode Models 3088/CA and DS1-8 TX Clock RocketLink-G models 3088/CA and 3088/D S2-3 Annex A/B Models 3088/CA and DS2-6 Setting S2-6 DTE Loops RocketLink-G models 3088/CA onlyCPE-Side Modem CO-Side Modem Model 3088/K and 3088/T S1 DIP-Switch Functions 128 S2-2 Line Code Models 3088/K and 3088/T S2-4 through S2-5 Clock Mode Models 3088/K and 3088/TS1-7 and S1-8 Line Build Out Models 3088/K and 3088/T S2-3 Annex A/B Models 3088/K and 3088/TReserved S2-6 through S2-8 Line Type Models 3088/K and 3088/TConsole S2-6 S2-7 S2-8 Line TypeConfiguration DSL Line Condition Good or Poor Help Commands System Configuration Commands System Status CommandsDSL Configuration Commands T1/E1 Configuration Commands DSL Status CommandDSL Clear Errcntrs Command Startup Delay Interval Interval totintT1/E1 Status Commands Example Command Line Interface SessionRemote Console RocketLink Plug ‘n’ Play Typical RocketLink Plug ‘n’ Play Application RocketLink-G installation Installation Connecting the twisted pair interfaceConnecting the Model 3088/CA V.35 serial interface Connecting the Model 3088/CA V.35 to a DTE deviceConnecting the Model 3088/CA V.35 to a DCE device Connecting the Model 3088/D X.21 serial interface Connecting the Model 3088/D X.21 to a DCE or DTE deviceConnecting the Model 3088/D to X.21 DTE or DCE Opening the CaseConnecting the Model 3088/K serial interface Connecting the Model 3088/K to an E1 NetworkConnecting dual coaxial cable 75 ohm to E1 network Connect twisted pair 120 ohm to E1 networkConnecting the Model 3088/T T1 serial interface Connect Twisted Pair 100 ohm to T1 NetworkConnecting power External AC universal power supplyDC Power To Power Supply JackOperation LED status monitors Power-upPower Green DSL GreenLOS Red Models K and T Term Green Models C and DTM/ER Red Test modesLoopbacks PatternsRemote console operation How to Connect Establishing a Remote Console SessionHow to Disconnect Log in to 3088 Near EndDifferences in Local and Remote Control Session Behavior Remote control session with LAL diagramRemote console operation Software Upgrade Software Upgrade Reset configuration to factory defaults Reset configuration to factory defaults Contacting Patton for assistance Warranty coverage Contact informationPatton support headquarters in the USA Return for credit policy Out-of-warranty serviceReturns for credit RMA numbersAppendix a Compliance information FCC Part 68 Acta Statement SafetyCompliance Pstn RegulatoryRadio and TV Interference FCC Part Industry Canada NoticeCE Declaration of Conformity Authorized European Representative Appendix B Specifications Clocking modes Serial connectorDiagnostics DTE rateConfiguration Power and power supply specificationsTerm Green Line rates DSL line Transmission lineLine coding Line interfaceAppendix C Factory default values Factory default values for software-configurable parameters Parameter Default valueB8ZS Appendix D Factory replacement parts and accessories Factory replacement parts and accessories Model # DescriptionAppendix E Interface pinouts Interface Pin # SignalRJ-11 non-shielded DSL port T1/E1 interfaceSub-15 female connector DTE/DCE orientation RS-232 console interface pin assignments

3088 Series specifications

The Patton Electronics 3088 Series is a robust solution tailored for businesses seeking reliable and efficient data connectivity. This series encompasses a range of devices designed to meet the growing demands of modern networking, particularly in environments that require resilient and secure communications.

One of the standout features of the 3088 Series is its versatile connectivity options. The devices support multiple interfaces, including Ethernet and serial connections, allowing for easy integration into existing infrastructures. This flexibility enables organizations to transition smoothly from outdated systems to state-of-the-art technology without extensive reconfiguration.

The 3088 Series also employs advanced protocols to ensure data integrity and security. Mechanisms such as error correction and data encryption are built into the architecture, safeguarding sensitive information from potential breaches. This is particularly important for industries that handle private data, such as healthcare or finance, where compliance with regulations is critical.

In addition to its connectivity features, the 3088 Series prioritizes ease of use and management. Each device is designed with user-friendly interfaces that simplify configuration and monitoring tasks. Comprehensive management options allow network administrators to efficiently track performance, modify settings, and troubleshoot issues remotely, thereby reducing downtime and maintaining productivity.

Furthermore, the 3088 Series emphasizes durability and reliability, making it suitable for demanding applications. Built using high-quality materials, these devices are engineered to withstand environmental stresses, making them ideal for industrial and outdoor deployments. This resilience contributes to lower maintenance costs and longer lifecycle.

The series is also designed with scalability in mind. As businesses grow and their networking needs evolve, the 3088 Series can adapt accordingly. This feature ensures that organizations can expand their capabilities without completely overhauling their systems, providing a cost-effective long-term solution.

Overall, the Patton Electronics 3088 Series stands out as a powerful and flexible platform for data communications. Its combination of versatile connectivity, high-level security features, ease of management, durability, and scalability render it an ideal choice for organizations looking to future-proof their networking infrastructures. As businesses continue to evolve in a digitally driven landscape, the 3088 Series provides a reliable backbone to support their communication needs.