Patton electronic 4020 Series manual Contacting Patton for assistance, Chapter contents

Page 86

Chapter 10 Contacting Patton for assistance
Chapter contents
Introduction	87
Contact information	87
Patton support headquarters in the USA	87
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	87
Warranty Service and Returned Merchandise Authorizations (RMAs)	87
Warranty coverage	87
Out-of-warranty service	88
Returns for credit	88
Return for credit policy	88
RMA numbers	88
Shipping instructions	88

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Contents SmartLink Mailsupport@patton.com Summary Table of Contents Table of Contents Vlan Network-LAN Telephony None System Table of Contents Documentation Calling Features List of Figures List of Figures List of Tables Structure About this guideAudience Precautions Safety when working with electricityGeneral conventions Typographical conventions used in this documentGeneral observations Chapter contents General informationSmartLink 4020 overview SmartLinkSmartLink installation Installing the router Do the followingConnect to the Internet service provider Home System information System UptimeWAN IP Address System informationSystem Uptime LAN IP AddressSystem Status Network-WAN WAN Priority Tag Ieee 802.1q Interface Status Network SettingsStatus Settings Obtain WAN conﬁguration dynamically Device Operating ModeInternet Conﬁguration Specify ﬁxed WAN conﬁgurationSettings Enable PPPoEAuthentication WAN PPPoE ConﬁgurationWAN MAC Address Spoofed Conﬁguring Dynamic DNSMAC Spooﬁng Conﬁguration Saving your work MTU SizeWAN Vlan Conﬁguration ToS/DiffServ QoS Quality of ServiceEnable Voice QoS Assured Bandwidth for VoiceIPSec Conﬁguration Outbound ESP Authentication Key HEX Outbound AH Authentication AlgorithmOutbound AH Authentication Key HEX Inbound AH Authentication AlgorithmInbound ESP Authentication Key HEX Network-LAN Dhcp Static Address Assignment Server SettingsClient Network Information Viewing the Dchp Client TableStatic Routing RoutingDynamic Routing Viewing the Routing TableReserved Ports Port ForwardingIP Filtering Port Forwarding to LANFilter IP Range Telephony Telephony Telephony Phone Line Status VoIP StatusVoIP Server Registration Status Subscribed for Voicemail Caller ID SettingUser Name Messages waitingSIP Conﬁguration SIP Server SettingsGateway Settings VoIP Vlan Conﬁguration SIP ExtensionsRTP Telephone Event Conﬁguration Hook Flash Mime Type SIP Timer Values millisecondsSIP Parameters RTP ParametersNAT Traversal Jitter Buffer Audio/CODEC ConﬁgurationPacketization Phone 1 & Phone FAX without T.38 Use G.711 faxSupplementary Service Activation User InformationSelective Call Forward Message Waiting IndicatorCall Forward All Three-Way ConferencingDial Out Type Call Forward Settings Selective Call Forward SettingsBlock Caller ID Http Digest SettingIncoming Call Block Outgoing Call BlockSpeed Dial Line 1 Speed Dial SettingsLine 2 Speed Dial Settings Speed Dial ServSystem System System New User Password Set Security PasswordNew Root Password Web Page ProtectConﬁguration Conﬁrm new passwordEnable Syslog LoggingDebug Connect Port Enable DebugDebug Server Saving your workEnable Ping Reply Service AccessEnable Http LocalizationPrompt Tone Call Progress TonesDial Tone Conﬁrm ToneRing Back Tone Distinctive Ring SettingBusy Tone Off Hook WarningSupplementary Service Keys Name ValueWarm Line Call forward selectiveBlock Anonymous Calls IP DialingCalling Preﬁx Keys Speed DialingIncome Caller ID Call Waiting call alternative Voicemail accessCall Hold Call ConferenceControl Timer Values Ring Setting FXS PortSnmp Trap Conﬁguration Snmp ConﬁgurationFXS Port Polarity Conﬁguration Snmp Community Conﬁguration Auto UpgradeRoutine Upgrade every xxx days Snmp System ConﬁgurationAuto Upgrade Protocol Manual UpgradeEnable Auto Upgrade Upgrade ServerReload Documentation Introduction Documentation linkLogout Logout window Logout Contacting Patton for assistance Patton support headquarters in the USA Warranty coverageContact information Return for credit policy Out-of-warranty serviceReturns for credit RMA numbersAppendix a Compliance information Radio and TV Interference Safety ComplianceCompliance CE notice Declaration of ConformityAppendix B Speciﬁcations Connectivity Voice Processing signalling dependentVoice Connectivity Fax and Modem SupportManagement Voice Services/FeaturesIP Services Operating EnvironmentAppendix C Dial plans Non-dialed Line Dial Plan Sample Dial PlansSimple Dial Plan Complex Dial PlanSample Dial Plans Appendix D Calling Features Distinctive on Distinctive OFF