Patton electronic 5400 manual Contacting Patton for assistance, Chapter contents

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Chapter 6 Contacting Patton for assistance
Chapter contents
Introduction	42
Contact information	42
Patton support headquarters in the USA	42
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	42
Warranty Service and Returned Merchandise Authorizations (RMAs)	42
Warranty coverage	42
Out-of-warranty service	43
Returns for credit	43
Return for credit policy	43
RMA numbers	43
Shipping instructions	43

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Contents SmartNode 5400 Series Mailsupport@patton.com Summary Table of Contents Table of Contents Shdsl Basic Configuration Cabling List of Figures List of Tables Structure About this guideAudience Impaired functioning PrecautionsSafety when working with electricity General observations Convention Meaning Typographical conventions used in this documentGeneral conventions General information Chapter contentsSN5400 model codes SmartNode 5400 overviewSmartNode 5400 rear panel ports are described in table SmartNode 5400 rear panelWAN ETH 0/0 SN5400 SmartNode 5400 front panelDescription LEDApplications overview Typical application IntroductionSmartNode installation Network Diagram Planning the installationSite log Network informationInstalling the gateway router Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables Internal AC Power Supply Initial configuration Connecting the SmartNode to your laptop PC Connecting the SmartNode to your laptop PCFactory-default IP settings Configuring the desired IP addressLogin Changing the WAN IP addressLAN Connecting the SmartNode to the networkLoading the configuration optional Start Bootloader BootloaderStart-up with factory configuration Step Command PurposeStep Command Purpose Xmodem ymodem -b Load a new application image SmartWare via the serial linkAdditional information Shdsl Basic Configuration Configuring PPPoE Line SetupConfiguration Summary Using PVC channels in bridged Ethernet mode Setting up permanent virtual circuits PVCUsing PVC channels with PPPoE Command PurposeDiagnostics Troubleshooting DSL ConnectionsContacting Patton for assistance Patton support headquarters in the USA Warranty coverageContact information RMA numbers Out-of-warranty serviceAppendix a Compliance information Compliance Low-Voltage Directive SafetyCE Declaration of Conformity Authorized European RepresentativeAppendix B Specifications Voice signalling Voice processing signalling dependentData connectivity Fax and modem supportManagement IP servicesSystem PhysicalFactor Specs Shdsl Daughter Card if applicableSmartNode Model SysObjectID Identification of the SmartNode devices via SnmpAppendix C Cabling Console Connecting a serial terminalEthernet Appendix D Port pin-outs Console port Pin SignalShdsl port Appendix E SmartNode 5400 factory configuration Introduction Appendix F End user license agreement End User License Agreement Other licenses Termination