Q-Logic 9000 manual Technical Support, Availability

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1 – Introduction Technical Support

Q

1.3

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.3.1

Availability

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays.

1-2	D000003-006 Rev. A

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Contents SilverStorm 9000 Users Guide SilverStorm 9000 Users Guide D000003-006 Rev. a SilverStorm 9000 Users Guide Page Section Introduction Section Evic Configuration and Monitoring Features Troubleshooting Scenarios InfiniBand SilverStorm 9000 Users Guide D000003-006 Rev. a Intended Audience License AgreementsTechnical Support AvailabilityContact Information Support HeadquartersIntroduction Technical Support D000003-006 Rev. a Operations and Administration Chassis ViewerHome SilverStorm 9024 HomeDisplaying the Chassis View Help ButtonLeaf/VIO Module Chassis Mouseover Displaying the Leaf/VIO and Spine Module Views Leaf Module ViewVIO Module View 11. Leaf Module ViewSpine Module View Component Details AreaDetails Header 16. Component Details AreaModifying Switch Component Information 19. Chassis View Component Information AreaRebooting the 9024 Switch Rebooting the Mpfd switches using Chassis ViewerRebooting Multiple Managed Spines using the CLI Chassis View Component Information Area TabsLEDs and Sensors Tab System TabChassis FRU Tab Net MaskPower Tab Backplane Tab Configuration and Monitoring FeaturesFan Tab Chassis View MenuLogging Set Level28. Device Tab Software Module Configurator D000003-006 Rev. a Preset Tab Syslog TabConfigure Syslog on the Syslog Server Reset Log LevelsMaintenance Firmware UpdateLdap Configuration 36. Ldap Configuration ButtonHTTP/CLI Session Configuration 37. Ldap Authentication Screen39. HTTP/CLI Session Configuration Screen Target Configuration Snmp43. Snmp Target Configuration Window Target Configuration Window Field Descriptions D000003-006 Rev. a Filter Status 44. Filter Status ButtonSet Community Strings 45. Snmp Filter Status ScreenConfiguration File Administration 47. Set Community Strings WindowAdminister 49. Configuration File Administration Administer52. Configuration File Administration Host Up/Download Host Upload/Download53. Configuration File Upload/Download Screen Click Config File Admin Trap ControlChassis Traps 57. Chassis Trap Control58. Chassis Trap Control Screen D000003-006 Rev. a Port Statistics 59. IB Port StatisticsUnderstanding Port Naming Conventions 60. Chassis IB Port StatisticsPort Statistics Field Descriptions Link StateInfiniBand Statistics Leaf and Spine Module IB Port Statistics Leaf ModulesSpine Modules 62. Leaf Port Statistics WindowSet Field Thresholds 64. Spine Port Statistics Window66. Set Field Thresholds Screen Operations and Administration Time Service 67. Switch Time Service69. Time Service NTP Setup Configuring the Switch OOB IP Address 71. Time Service Time Zone/Daylight Saving Time SetupConfiguring the Switch Default Gateway IP Address From the OOB LAN IP submenu, click Set Default Gateway IPFabric Manager Configuration Automatically starting the Fabric ManagerDetermining the Active Fabric Manager Smquery ApplicationRunning smquery Quick Start Installing smquery from an Embedded Product CDFor the Embedded Fabric Manager Running smquery SmShowConfigSmSetConfig SmShowStatusCommand Syntax and Options SmShowSwitchesSmShowServices SmShowGroupsSpine View Menu 78. Spine View MenuViewing the Log 79. Logging SubmenuPurging the Log 82. Purge Log ButtonSelect Boot Image 84. Select Boot Image ButtonAccessing the Subnet Manager Control Window Fabric Manager ControlStarting the Fabric Manager Restarting the Fabric ManagerStopping the Fabric Manager License Keys Key AdministrationAdding a New License Key Deleting a License Key 92. License Key Management Information WindowClick OK to delete Page Fvic Configuration and Monitoring Features View Log Button Set Level Button Device Tab Software Module Configurator Fvic Configuration and Monitoring Features Log System Configurator Preset Tab 10. Reset Log Levels Window Maintenance Select Boot Image 13. Select Boot Image ButtonFibre Channel Configuration 15. Boot Image File Pop UpFCP Port Configuration 17. FCP Port ConfigurationFCP Device Discovery 20. FCP Interconnect Set Topology22. Fibre Channel Target Device Configuration Window 24. Configuring a Discovered Target SRP Initiator Discovery and Configuration Discover the SRP Initiators26. SRP Initiator Discovery and Configuration Button 28. Discovered Hosts Table 31. Click to Add Host Button 33. Add Host Window Wildcarding SRP Map Configuration 35. SRP Map Configuration Button37. Click to Add Link Deleting a Configured Map 39. Map Configuration Wizard Step40. Initiator and Map Configuration Information Statistics 42. Inactive Entry Status and Delete Map ButtonInfiniBand Port Statistics 45. IB Port StatisticsPort Statistics Field Descriptions InfiniBand Statistics FCP Target Device Statistics 47. FCP Target Device Statistics Button48. FCP Target Device Statistics Window Fvic Configuration and Monitoring Features SRP Initiator Statistics 49. SRP Initiator Statistics ButtonFibre Channel Port Statistics 51. FC Port Statistics Button52. FC Port Statistics Window Fibre Channel Trap Control Click Trap Control54. FC Trap Control Screen Evic Configuration and Monitoring Features Evic Configuration and Monitoring Features Logging Evic Configuration and Monitoring Features Device Tab Software Module Configurator Evic Configuration and Monitoring Features Preset Tab Purging the Log Evic Configuration and Monitoring Features Maintenance Configuration 16. Configuration MenuVirtual NIC Information 17. Virtual NIC ButtonMTU Configure Pause 19. Configure PauseConfigure MTU Size ViPort Count ConfigurationVlan Configuration 23. VPort CountPort Type Ethernet PvidEvic Configuration and Monitoring Features Configuration 27. Vlan Configuration Window Host Ports Port Type HostPort Range IOC Vlan Configuration Example 28. Vlan Configuration Example Ethernet PortsVlan Setup Host Interface ConfigurationHost Port Configuration Evic ConfigurationEthernet Port Configuration Alternative Vlan Setup Additional NotesLink Aggregation 32. Link AggregationEvic Configuration and Monitoring Features Maximum Packet Age 34. Maximum Packet AgePort Mirroring 36. Port Mirroring38. Statistics Submenu 40. IB Port Statistics InfiniBand Statistics Port Configuration and Statistics 41. Port Configuration and Statistics Button42. Port Statistics Overview Evic Configuration and Monitoring Features Evic Configuration and Monitoring Features Statistics Hardware Checks Switch Power SupplyOOB Ethernet RJ45 Port FanLeaf Module IB Ports Invalid IP Address entered via Console Port Troubleshooting Scenarios InfiniBandNodes cannot be seen in SilverStorm Fabric Viewer Troubleshooting Scenarios D000003-006 Rev. a

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