Q-Logic 9000 Troubleshooting Scenarios InfiniBand, Invalid IP Address entered via Console Port

Page 149

Q

A.2

Troubleshooting Scenarios

A.2.1

InfiniBand

This section documents common problems seen with the SilverStorm 9000 series switches.

A.2.1.1

Invalid IP Address entered via Console Port

Symptoms

Cannot access the Chassis Viewer browser window. The browser window times out and Chassis Viewer will not come up.

Resolution / Workaround

1.Invalid IP Address entered for the chassis or spine modules via the console port. Use the showChassisIpAddr command to be sure the address has been set correctly.

2.If attempting to access the switch from a remote LAN, ensure that the default gateway/default route addresses are set correctly.

A.2.1.2

Nodes cannot be seen in SilverStorm Fabric Viewer

Symptoms

When viewing the IB fabric with the SilverStorm Fabric Viewer, no nodes are

seen.

Resolution / Workaround

1.Possibly a bad IB cable(s). Ensure that there is a Blue LED illuminated on the leaf module IB ports of the switch. Make sure that all devices (nodes) can be seen in the Fabric Viewer window.

2.Check the cables and connections subnet manager and the rest of the fabric.

3.The subnet manager may not be running on the IP address specified in Fabric Viewer. Check the IP address and make sure the subnet manager is in the Active state on that node. Depending on the configuration of that node, following a reboot the subnet manager may or may not restart.

D000003-006 Rev. A

A-3

Image 149

Contents SilverStorm 9000 Users Guide SilverStorm 9000 Users Guide D000003-006 Rev. a SilverStorm 9000 Users Guide Page Section Introduction Section Evic Configuration and Monitoring Features Troubleshooting Scenarios InfiniBand SilverStorm 9000 Users Guide D000003-006 Rev. a License Agreements Intended AudienceAvailability Technical SupportSupport Headquarters Contact InformationIntroduction Technical Support D000003-006 Rev. a Chassis Viewer Operations and AdministrationSilverStorm 9024 Home HomeHelp Button Displaying the Chassis ViewLeaf/VIO Module Chassis Mouseover Leaf Module View Displaying the Leaf/VIO and Spine Module Views11. Leaf Module View VIO Module ViewComponent Details Area Spine Module View16. Component Details Area Details Header19. Chassis View Component Information Area Modifying Switch Component InformationRebooting the Mpfd switches using Chassis Viewer Rebooting the 9024 SwitchChassis View Component Information Area Tabs Rebooting Multiple Managed Spines using the CLISystem Tab LEDs and Sensors TabNet Mask Chassis FRU TabPower Tab Fan Tab Configuration and Monitoring FeaturesBackplane Tab Chassis View MenuSet Level Logging28. Device Tab Software Module Configurator D000003-006 Rev. a Syslog Tab Preset TabReset Log Levels Configure Syslog on the Syslog ServerFirmware Update Maintenance36. Ldap Configuration Button Ldap Configuration37. Ldap Authentication Screen HTTP/CLI Session Configuration39. HTTP/CLI Session Configuration Screen Snmp Target Configuration43. Snmp Target Configuration Window Target Configuration Window Field Descriptions D000003-006 Rev. a 44. Filter Status Button Filter Status45. Snmp Filter Status Screen Set Community Strings47. Set Community Strings Window Configuration File Administration49. Configuration File Administration Administer AdministerHost Upload/Download 52. Configuration File Administration Host Up/Download53. Configuration File Upload/Download Screen Trap Control Click Config File Admin57. Chassis Trap Control Chassis Traps58. Chassis Trap Control Screen D000003-006 Rev. a 59. IB Port Statistics Port Statistics60. Chassis IB Port Statistics Understanding Port Naming ConventionsLink State Port Statistics Field DescriptionsInfiniBand Statistics Leaf Modules Leaf and Spine Module IB Port Statistics62. Leaf Port Statistics Window Spine Modules64. Spine Port Statistics Window Set Field Thresholds66. Set Field Thresholds Screen Operations and Administration 67. Switch Time Service Time Service69. Time Service NTP Setup 71. Time Service Time Zone/Daylight Saving Time Setup Configuring the Switch OOB IP AddressFrom the OOB LAN IP submenu, click Set Default Gateway IP Configuring the Switch Default Gateway IP AddressAutomatically starting the Fabric Manager Fabric Manager ConfigurationSmquery Application Determining the Active Fabric ManagerFor the Embedded Fabric Manager Installing smquery from an Embedded Product CDRunning smquery Quick Start SmSetConfig SmShowConfigRunning smquery SmShowStatusSmShowServices SmShowSwitchesCommand Syntax and Options SmShowGroups78. Spine View Menu Spine View Menu79. Logging Submenu Viewing the Log82. Purge Log Button Purging the Log84. Select Boot Image Button Select Boot ImageFabric Manager Control Accessing the Subnet Manager Control WindowRestarting the Fabric Manager Starting the Fabric ManagerAdding a New License Key License Keys Key AdministrationStopping the Fabric Manager 92. License Key Management Information Window Deleting a License KeyClick OK to delete Page Fvic Configuration and Monitoring Features View Log Button Set Level Button Device Tab Software Module Configurator Fvic Configuration and Monitoring Features Log System Configurator Preset Tab 10. Reset Log Levels Window 13. Select Boot Image Button Maintenance Select Boot Image15. Boot Image File Pop Up Fibre Channel Configuration17. FCP Port Configuration FCP Port Configuration20. FCP Interconnect Set Topology FCP Device Discovery22. Fibre Channel Target Device Configuration Window 24. Configuring a Discovered Target Discover the SRP Initiators SRP Initiator Discovery and Configuration26. SRP Initiator Discovery and Configuration Button 28. Discovered Hosts Table 31. Click to Add Host Button 33. Add Host Window Wildcarding 35. SRP Map Configuration Button SRP Map Configuration37. Click to Add Link 39. Map Configuration Wizard Step Deleting a Configured Map40. Initiator and Map Configuration Information 42. Inactive Entry Status and Delete Map Button Statistics45. IB Port Statistics InfiniBand Port StatisticsPort Statistics Field Descriptions InfiniBand Statistics 47. FCP Target Device Statistics Button FCP Target Device Statistics48. FCP Target Device Statistics Window Fvic Configuration and Monitoring Features 49. SRP Initiator Statistics Button SRP Initiator Statistics51. FC Port Statistics Button Fibre Channel Port Statistics52. FC Port Statistics Window Click Trap Control Fibre Channel Trap Control54. FC Trap Control Screen Evic Configuration and Monitoring Features Evic Configuration and Monitoring Features Logging Evic Configuration and Monitoring Features Device Tab Software Module Configurator Evic Configuration and Monitoring Features Preset Tab Purging the Log Evic Configuration and Monitoring Features Maintenance 16. Configuration Menu Configuration17. Virtual NIC Button Virtual NIC InformationMTU 19. Configure Pause Configure PauseViPort Count Configuration Configure MTU Size23. VPort Count Vlan ConfigurationPvid Port Type EthernetEvic Configuration and Monitoring Features Configuration Port Type Host 27. Vlan Configuration Window Host PortsPort Range IOC 28. Vlan Configuration Example Ethernet Ports Vlan Configuration ExampleHost Interface Configuration Vlan SetupEthernet Port Configuration Evic ConfigurationHost Port Configuration Additional Notes Alternative Vlan Setup32. Link Aggregation Link AggregationEvic Configuration and Monitoring Features 34. Maximum Packet Age Maximum Packet Age36. Port Mirroring Port Mirroring38. Statistics Submenu 40. IB Port Statistics InfiniBand Statistics 41. Port Configuration and Statistics Button Port Configuration and Statistics42. Port Statistics Overview Evic Configuration and Monitoring Features Evic Configuration and Monitoring Features Statistics Power Supply Hardware Checks SwitchLeaf Module IB Ports FanOOB Ethernet RJ45 Port Nodes cannot be seen in SilverStorm Fabric Viewer Troubleshooting Scenarios InfiniBandInvalid IP Address entered via Console Port Troubleshooting Scenarios D000003-006 Rev. a

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