Onkyo SKM-960S, SKW-960, SKF-960F, SKC-960C, SKB-960, HT-R960 instruction manual Troubleshooting

Page 101

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

ON/STANDBY

VCR/DVR

Note that resetting the AV receiver will delete your radio presets and custom settings.

The onscreen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to the composite video or S-Video MONITOR OUT, or the COMPONENT VIDEO OUT, use the AV receiver’s own display when changing settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

•To listen to an audio source that’s connected to an HDMI input, make sure that input is assigned to an input selector (page 46).

•To listen to an audio source that’s connected to an OPTICAL or COAXIAL input, make sure that input is assigned to an input selector (page 47).

•Make sure that speaker set A or B is on (page 19).

•Make sure that all audio connecting plugs are pushed in all the way (page 25).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 21).

•Make sure that the speaker cables are not shorting.

•Check the volume (page 50). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is flashing on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 51).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 52).

•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your DVD player’s remote controller.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver.

•If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Check the speaker settings (pages 81–84).

•If the digital signal format is set to PCM or DTS, set it to Auto (page 53).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the Speaker Configuration (page 81).

Only the center speaker produces sound

•If you use the Dolby Pro Logic IIx Movie or Dolby Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV pro- gram, the sound will be concentrated in the center speaker.

•Check the Speaker Configuration (page 81).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 72).

•Check the Speaker Configuration (page 81).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and the current listening mode, not much sound may be produced by the sur- round speakers. Try another listening mode (page 59).

•Check the Speaker Configuration (page 81).

101

Page 100 Page 102
Image 101
Page 100 Page 102
Contents HT-S9100THX Avis Important Safety InstructionsPower PrecautionsPreventing Hearing Loss Caution Batteries and Heat Exposure WarningPrecautions Speaker PrecautionsPlacement Using Close to a TV or ComputerPackage Contents Contents Contents Amplifier FeaturesProcessing ConnectionsGetting Started in Five Easy Steps Automatic speaker setup Input setup Input displayFront Panel Getting to Know the AV ReceiverDisplay Getting to Know the AV ReceiverRear Panel Subwoofer PRE OUT Speaker Package Using the Cork Spacers for a More Stable PlatformStandby/On indicator Remote ControllerSubwoofer SKW-960 FrontControlling the AV Receiver Remote ControllerUsing the Remote Controller Installing the BatteriesEnjoying Home Theater Connecting the SpeakersSpeaker Set a Main Room Speaker Set B Sub RoomSubwoofer Indicator OutputCenter speaker Wall Mounting the Speakers Connecting the SpeakersFront Speakers SKF-960F Surround SKM-960S and Surround Back Speakers SKB-960Connecting Speaker Set B not included Speaker Connection PrecautionsConnecting Speaker Set a Speaker Set B Speaker Set aConnecting the AM Loop Antenna Connecting AntennasConnecting the Indoor FM Antenna Attach the FM antenna, as shown American ModelConnecting an Outdoor FM Antenna Connecting AntennasConnecting an Outdoor AM Antenna Using a TV/FM Antenna SplitterAbout AV Connections Connecting Your ComponentsOptical Digital Jacks AV Connection Color CodingConnecting Audio and Video Signals to the AV Receiver Connecting Your ComponentsWhich Connections Should I Use? Audio Connection FormatsTV, projector, etc Video Signal Flow Chart DVD player, etcVideo Connection Formats Video Connection Connecting a TV or ProjectorAudio Connection HintDVD player Connecting a DVD playerDigital Hooking Up the Multichannel InputVCR or DVR Connecting a VCR or DVR for PlaybackMake the audio connection a Connecting a VCR or DVR for RecordingConnect one or the other Inputs may need to be Assigned see About Hdmi Connecting Components with HdmiSupported Audio Formats About Copyright ProtectionMaking Hdmi Connections Video SignalsAudio Signals Make the video connection a Make the audio connection a Connecting a Camcorder, Game Console, or Other DeviceCamcorder Game console, etc Camcorder or consoleCD player StepCD or turntable Phono preampCassette, CDR, MD, etc Connecting a Cassette, CDR, MiniDisc, or DAT RecorderNot all iPod models output video Connecting an RI DockIf Your iPod Supports Video If Your iPod Doesn’t Support VideoConnecting the Power Cord Connecting Onkyo ComponentsAuto Power On/Standby Remote ControlTurning On the AV Receiver Do the automatic speaker setup-this is essentialTurning On and Standby Up and Running in a Few Easy StepsAutomatic Speaker Setup First Time SetupUsing Audyssey 2EQ Measurement PositionsOn the SKW-960 Subwoofer, set First Time SetupOutput Level control to Press EnterError Messages Changing the Speaker Settings Manually To Retry the Automatic Speaker SetupUsing a Powered Subwoofer Write ErrorHdmi Input Setup Digital Input Setup Component Video Input SetupMain menu appears onscreen Sure the appropriate external input isChanging the Input Display Hdmi Input Setup on page 46, this input assignAutomatic Audio Input Selection Setup See Using the Listening Modes on Select a listening mode and enjoyPlaying Your AV Components Basic AV Receiver OperationUsing the Sleep Timer Setting the Display BrightnessCommon Functions Muting the AV ReceiverDisplaying Source Information 7Using HeadphonesCommon Functions Press and hold the AV receiver’s Specifying the Digital Signal FormatDigital Input button for about SecondsListening to AM/FM Stations Tuning into AM/FM Radio StationsListening to the Radio Displaying AM/FM Radio Information Tuning into Stations by FrequencyListening to the Radio Selecting Presets Presetting AM/FM StationsDeleting Presets RDS Program Types PTY Using RDS European model onlyWhat is RDS? Finding Stations by Type PTY Displaying Radio Text RTListening to Traffic News TP Selecting with the Remote Controller Using the Listening ModesSelecting the Listening Modes Selecting on the AV ReceiverAnalog and PCM Sources Using the Listening ModesListening Modes Available for Each Source Format Game MOVIE/TV Dolby Digital and Dolby Digital Plus SourcesUsing the Listening Modes DTS DTS SourcesTHX TrueHD Sources Multichannel 2ch DTS-HD Sources THX DTS Express and DSD Sources Listening Mode DTS Express About the Listening Modes DTS-ES Matrix DTS-HD High Resolution AudioDTS Neo6 Neo6 CinemaOnkyo Original DSP Modes Recording from Different AV Sources RecordingRecording the Input Source Using the Audio Adjust Settings Adjusting the Listening ModesMultiplex/Mono Settings PLIIx/Neo6 SettingsDolby EX Setting Adjusting the Listening ModesTheater-Dimensional Setting LFE Level SettingsTone Control Using the Audio FunctionsLate Night Function Re-EQ THXSpeaker Levels Audyssey Dynamic EQMusic Optimizer SyncListening Mode Presets Speaker Setup Advanced SetupPress the Receiver button, followed by the Setup button Speaker ConfigurationSpeaker Distance Advanced SetupPink noise test tone is output by the front left speaker Buttons to select Equalizer SettingsSetup menu closes Surround Back SP Spacing Setting THX Audio SetupBGC Boundary Gain Compensation Setting Loudness PlusIntelliVolume Source SetupOSD Setup Miscellaneous SetupVolume Setup Remote Control Hardware SetupAnalog Multich Lip Sync Audio TV OutColor ControlThen press Enter Use the Left and Right Buttons to select Lock SetupButtons to select 8. Lock Setup Controlling Other Components Preprogrammed Remote Control CodesEntering Remote Control Codes Remote Control Codes for Onkyo Components Connected via Resetting the Remote ControllerResetting the Remote Mode Buttons Controlling Other ComponentsControlling a TV Controlling a DVD Player or DVD Recorder Controlling a VCR or PVR Play Mode buttonPrevious button Next buttonControlling a Satellite Receiver or Cable Receiver Cancels functions or clears entered numbersDisc +/- button Controlling a CD Player, CD Recorder, or MD PlayerSearch button Controlling an RI Dock Controlling a Cassette Recorder Troubleshooting Troubleshooting Sound changes when I connect my head- phones Remote controller doesn’t workThere’s no picture from a source connected to an Hdmi Can’t control other componentsNent Video OUT Important Note Regarding Video PlaybackAV receiver HT-R960 SpecificationsSpecifications Powered Subwoofer SKW-960Speaker Package HTP-960 Front/Center Speaker SKF-960F/SKC-960CInput Video Resolution ChartMenu Map Onscreen Setup Menu MapMain menu Submenu PagesMemo 110 111 Onkyo Europe UK Office Onkyo Europe Electronics GmbH
Top Page Image Contents