BenQ MS517 user manual Troubleshooting

Page 67

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the

 

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as well

aligned properly.

as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

 

 

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 30 for details.

 

 

 

Troubleshooting 67

Image 67
Contents MS517/MX518/MW519/MS517F/MX518F Digital Projector Table of contents Important safety instructions Safety Instructions Do not block the ventilation holes Safety Instructions Introduction Projector featuresShipping contents Rear/lower side Projector exterior viewControls and functions Ceiling mounting the projector Remote control Mute Volume +Setting SourceReplacing the remote control battery Front Ceiling Positioning your projectorChoosing a location Front TableObtaining a preferred projected image size Projection dimensionsMS517/MX518/MS517F/MX518F 762 646 404 MW519Connection To connect the projector to a notebook or desktop computer Connecting a computer or monitorConnecting a computer Connecting a monitorConnecting Video source devices To connect the projector to a Hdmi source device Connecting a Hdmi source deviceTo connect the projector to a Component Video source device Connecting a Component Video source deviceTo connect the projector to an S-Video/Video source device Connecting an S-Video/composite source deviceStarting up the projector OperationAdjusting the projection angle Adjusting the projected imageAuto-adjusting the image Use build-in test pattern Fine-tuning the image size and clarityCorrecting keystone Using the menus Securing the projector Using a security cable lockUtilizing the password function Setting a passwordEntering the password recall procedure If you forget the passwordChanging the password Disabling the password function Changing Color Space Switching input signalSelecting the aspect ratio Magnifying and searching for detailsAbout the aspect ratio Optimizing the image Selecting a picture modeSetting the User 1/User 2 mode Go to the Picture Picture Mode menuFine-tuning the image quality in user modes Using Wall ColorPress MODE/ENTER and the 3D Color Management page displays Setting a preferred color temperatureAbout color temperatures 3D Color ManagementMagenta Cyan Selection Description Setting the presentation timerTop-Left Bottom-Left Top-Right Bottom-Right How to use the Timer On key? To cancel the timer, perform the following stepsRemote paging operations Freezing the image Hiding the imageOperating in a high altitude environment Adjusting the soundAdjusting the sound level To activate the High Altitude ModeUse Teaching Template Personalizing the projector menu display Select the lamp saver modeUntil the System Setup Advanced menu is highlighted Lamp Mode DescriptionShutting down the projector Menu system Menu operationMain menu Sub-menu Options Normal/High System Setup BasicCount Down/Count Up Yes/NoEquivalent Lamp AdvancedDescription of each menu Teaching Template 3D Mode3D Sync Invert Mode Picture ModePicture menu ReferenceSetting Temperature ColorTemperature Fine Tuning 3D Color Reset PicturePresentation TimerInstallation SettingsLock Basic menuOperation Panel KeyLamp System Setup Advanced menuHigh Altitude AudioStandby Reset AllClosed CaptionStatus Information menuCurrent SystemCare of the projector MaintenanceGetting to know the lamp hour Setting Lamp mode eco function as Economic or SmartEco modeSetting Auto Power Off Lamp informationPage Status Message Timing of replacing the lampReplacing the lamp Page Resetting the lamp timer Indicators Green Green Flashing Flashing Off Troubleshooting Optical SpecificationsCeiling mount installation Dimensions301.6 219.2 111.3 Resolution Mode Vertical Horizontal Pixel Frequency KHz MHz Timing chartSupported timing for PC input Supported timing for Hdmi Hdcp input HDMI/DVI Supported timing for Video and S-Video input Supported timing for Component-YPbPr inputDisclaimer Warranty and Copyright informationLimited warranty Copyright