BenQ MX511 user manual Troubleshooting

Page 62

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 29 for details.

 

 

 

62 Troubleshooting

Page 61 Page 63
Image 62
Page 61 Page 63
Contents Welcome MS510/MX511 Digital ProjectorTable of contents Important safety instructions Safety Instructions Do not block the ventilation holes Safety Instructions Projector features IntroductionShipping contents Projector exterior view Front/upper sideControls and functions ProjectorCeiling mounting the projector Remote control Up/DownTimer On Timer Setup Setting the presentation timer onPositioning your projector Choosing a locationObtaining a preferred projected image size Positioning your projector Projection dimensions Min. zoomConnection Connecting a monitor Connecting a computer or monitorConnecting a computer To connect the projector to a notebook or desktop computerConnecting Video source devices Connecting audioConnecting an Hdmi source device To connect the projector to an Hdmi source deviceConnecting a Component Video source device To connect the projector to a Component Video source deviceConnecting an S-Video/composite source device To connect the projector to an S-Video/Video source deviceOperation Starting up the projectorAuto-adjusting the image Adjusting the projected imageAdjusting the projection angle Fine-tuning the image size and clarity Correcting keystoneUsing the menus Use / to highlight the System Setup Basic menuSetting a password Using a security cable lockUtilizing the password function If you forget the passwordDisabling the password function Entering the password recall procedureChanging the password Operation Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Go to the Picture Picture Mode menu Selecting a picture modeSetting the User 1/User 2 mode Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesPress Mode/Enter and the 3D Color Management page displays About color temperatures3D Color Management Creating your own startup screen Presentation Timer Setting the presentation timerTo cancel the timer, perform the following steps Top-Left Bottom-Left Top-Right Bottom-RightHiding the image How to use the Timer On key?Remote paging operations To highlight the Information menu Utilizing FAQ functionFreezing the image To activate the High Altitude Mode Adjusting the soundAdjusting the sound level Operating in a high altitude environmentPersonalizing the projector menu display Shutting down the projectorMenu operation Menu systemSystem Setup Basic Setup AdvancedDescription of each menu Teaching 3D SyncInvert TemplateReference Picture ModePicture menu ModeInput signal TemperatureSave Settings Picture menu Source menuPresentation Timer Menu SettingsRemote System Setup Basic menuOperation ReceiverCooling System Setup Advanced menuQuick High AltitudeCaption Reset AllClosed StandbyInformation menu FAQ-Image InstallationFeatures Service CurrentMaintenance Care of the projectorLamp information Setting Lamp mode as EconomicSetting Auto Power Off Getting to know the lamp hourTiming of replacing the lamp Status MessageReplacing the lamp Projector and b lifting it off Resetting the lamp timer Tighten the screws that secure the lampIndicators Power Temp LampTroubleshooting Specifications OpticalCeiling mount screws DimensionsCeiling mount installation Unit mmTiming chart Supported timing for PC inputSupported timing for Hdmi input Supported timing for Component-YPbPrinput Warranty and Copyright information Limited warrantyRegulation statements FCC statementRegulation statements
Top Page Image Contents