Appendix C: Troubleshooting
Anti-Virus Alert
Please note that you should run an
Troubleshooting Procedure
This section provides a
Turn off the system and any peripheral devices before you disconnect peripheral cables from the system. Otherwise you can permanently damage the system or the peripheral devices.
1.Disconnect all external peripherals from the system, except for the keyboard.
2.Make sure the system is plugged into a properly grounded power outlet.
3.Make sure your keyboard is correctly connected to the system.
4.If the operating system normally loads from the hard disk drive, make sure there is no diskette in the floppy drive. If the operating system normally loads from a floppy diskette, insert the oper- ating system diskette into the drive.
5.Turn on the system. If the power indicator does not light, but the system seems to be operat- ing normally, the indicator is probably defective.
6.Monitor the
Check the following during the POST:
a.If the POST does not detect any errors, the system beeps once and boots up.
b.Errors that do not prevent the boot process
Error Message Line 1 Error Message Line 2 Press <F1> to continue, Press <F2> for Setup, <Esc> to Boot
You can note the error and press <esc> to resume the
c.Errors that prevent the boot process from continuing (fatal errors) are communi- cated by a series of audible beeps. If this type of error occurs, refer to the error codes and messages listed at the end of this chapter.
7.Confirm that the operating system has loaded.
36Planar Clean Screen PC User’s Manual