Others
Troubleshooting
Check the following points before sending this product for repair.
The following phenomena are not malfunctions.
●Device noise is heard from the interior of the projector
●There is color bleeding on the screen
When the projector fails to run properly due to external noises, perform the following operations.
ACheck to ensure that the power is shut down. Unplug the power cord, and insert again.
BTurn on the power of the projector.
If there is no abnormality on the screen when the phenomena below appear, they are not malfunctions.
●The top or front part as well as the rear of the projector unit is hot
●A creaking sound is heard from the projector
A sound maybe heard when the lamp burn out. However, this is not a hazard.
Symptom | Probable Cause | Corrective Action | Reference Page | |
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Power is not | ● Is the power cord disconnected? | ● Insert the power cord (plug) properly. | A Page 23 | |
supplied |
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● Is the main power supply switched | ● Turn on the main power supply switch | A Page 23 | ||
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| turned on? | of the projector unit. |
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| ● Is the lamp in the cool down mode? | ● Turn on the power again after the cool | A Page 29 | |
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| down mode ends. |
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| ● Is the lamp protection function | ● Wait till the temperature of the lamp has | ^ | |
| triggered? | gone down. |
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| (This function is triggered when the | (Turn on the main power supply switch to |
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| power shuts down such as during | run the fan and cool down the lamp.) Turn |
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| power failures.) | on the power after about 180 seconds. |
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Image is dark | ● Is the lamp near exhaustion? | ● Check the ALamp TimeB setting of the | A Page 30 | |
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| Main menu. When the lamp life is near |
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| its end, please consult your authorized |
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| dealer. |
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Projector works | ● Are the air inlets and vent holes | ● Turn off the main power supply switch, | A Page 10 to | |
when the power | blocked? | and remove the blockage. After | 12, 29 | |
is turned on, but |
| removing, turn on the power again. |
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stops abruptly |
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● Is the temperature of the room high? | ● Set the temperature of the room or the | A Page 49 | ||
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| surrounding temperature of this |
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minutes |
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| projector to an appropriate level. |
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| ● Are the filters dirty? | ● Clean the filters. | A Page 42 | |
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Video image | ● Is the lens cap removed? | ● Remove the lens cap. | A Page 10 | |
does not appear |
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● Are devices properly connected? | ● Connect the devices correctly. | A Page 19, 21 | ||
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| ● Is the power of the connected | ● Turn on the power of the connected | ^ | |
| devices turned on? | devices. |
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| ● Are correct signals being output | ● Configure the connected devices | ^ | |
| from the connected devices? | correctly. |
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| ● Are the signals of the connected | ● Check to ensure that they are possible | A Page 18, 20 | |
| devices possible input signals? | input signals, and input compatible |
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| signals accordingly. |
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| ● Is the image temporarily hidden? | ● Set AHideB of the Image menu to | A Page 29, 32 | |
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| AOFFB to display the image. |
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Video image is | ● Is the projector out of focus? | ● Adjust the focus using AFocusB of the | A Page 29, 35 | |
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| Lens menu. |
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| ● Is the projection distance too short | ● Set it to a correct distance. | A Page 16, 17 | |
| or too long? |
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