Sharp AR-M230 Check Your Computer, Points to check in Windows, Points to check on the Macintosh

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6

TROUBLESHOOTING

 

Printing does not take place

(part 2)

Check Your Computer

Is there enough computer memory or hard disk space?

To use the machine, your computer must have sufficient memory and hard disk space. If there is insufficient hard disk space, delete unnecessary files to increase the free space of the hard disk. If there is insufficient memory, close unnecessary applications to increase memory available for printing.

Points to check in Windows

If your computer is connected to the machine through the parallel port, is the parallel port (LPT) mode set to other than EPP mode? (when using a parallel connection in Windows)

The machine may not operate correctly if the parallel port mode is set to EPP mode. To set the parallel port mode to a mode other than EPP mode, refer to your computer manual or ask the manufacturer of the computer. ECP mode is recommended to obtain the best performance from the machine. Note that some computers may use different names for the modes.

If you are using Windows XP, the "Found New Hardware Note Wizard" may appear after you change the port setting. In this case, click the "Cancel" button to close the wizard,

and then reinstall the printer driver as explained in

"USING THE MACHINE WITH A PARALLEL OR USB CONNECTION" in the software setup guide for network printer.

Points to check on the Macintosh

Is AppleTalk enabled?

In Mac OS X, click "Network" in "System Preferences" and select "Built-in Ethernet" in "Show". Click the "AppleTalk" tab and make sure that "Make AppleTalk Active" is selected.

In Mac OS 8.6 to 9.x, open the "Chooser" from the Apple menu and make sure that "Active" is selected. Printing is not possible if "Active" is not selected.

Is "Ethernet" selected for the "Connect via" of AppleTalk? (When using Mac OS 8.6 to 9.x.)

Open "AppleTalk" from the "Control Panels" and make sure that "Ethernet" is selected in the "Connect via" menu. Printing is not possible if "Ethernet" is not selected.

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Contents AR-M230/M270 Series Online Manual for network printer Trademark Acknowledgments IntroductionHow to Control the Online Manual How to use the online manualUsing Bookmarks How to Print Out This ManualContents Specifications On Line indicator Data indicator Make sure that the on Line indicator onBasic printing Operation panel is litWhen Forced Output of Print is enabled When Forced Output of Print is disabledWindows 95/98/Me/NT Basic printing About the No Offset function setting Auditing modeWindows 2000/XP Apply button Printer driver settingsPrint data Printing result Sided Book Sided Tablet Two-sided printingPrinting result Print data Right Left Pamphlet stylePrinting multiple pages on one Fitting the printed image to the paper Rotate 180 degrees Rotating the print image 180 degreesPrinting a watermark How to Print a WatermarkPrint data Printing result When a finisher is installedPunch function When a saddle stitch finisher is installedStaple Left Right StapleHold After Print Hold Before Print Print hold functionPrinting using the print hold function part How to print a print hold job Printing begins Points to note about the Print Hold functionPrint and Save the Data key Carbon copy print Printing result when number of copies is Print data CollateCarbon Copy menu Printing using carbon copy printPrinting text in black Printing text and lines in blackPrinting lines in black Print data Printing result Text To BlackPrinter utilities Before using the Printer Status MonitorUsing the printer utilities Using the printer utilitiesPrinter Administration Utility Starting up the printer utilitiesRight-click the Printer Status Monitor icon Changing the Printer Status Monitor settingsOn the task bar, and select Preferences from Pop-up menuOn the task bar, and select Sharp AR-XXXX Checking the printer statusStatus from the pop-up menu Click the Detail buttonMake sure that the correct printer is selected Start the application and open the documentClick the Print button Configure print settingsWhen Paper Feed is set to Auto Select When Paper Feed is set to paper tray or paper type Using the print hold function Printing when auditing mode is enabledPress the JOB Status key Giving priority to a print jobTouch the Priority key Make sure that the Print JOB key isYou wish to cancel Canceling a print jobJob in progress and the jobs waiting to be Printed appear. Touch the key of the job thatTouch the Condition Settings key How to configure the settingsSetting screen Press the Print keyTouch the desired setting on the setting screen More information on the condition setting screenDesired item and touch the OK key Condition Settings Default Settings Printer condition setting menuDefault Settings Printer condition settingsN T E N T S D E Sided PCL Settings PostScript Settings Press the Custom Settings key Printing the printer setting and font listsTouch the list that you wish to print Touch the List Print keyPrinting does not take place TroubleshootingCheck the connections Printing does not take placeUSB or parallel connection in Windows Network connectionPoints to check in Windows Check Your ComputerPoints to check on the Macintosh Check the machine Power switch on? Is the machine online?Checking the printer driver Has the printer driver been installed properly?Printing is slow Improper printing operationTwo-sided printing is not possible Improper printing operation Check the paper being used Print quality is not satisfactoryPrinted image is distorted Printed image is coarsePart of the printed image is missing If a notice page is printed When data loss error has occurredDisabling notice page printing Windows Removing the softwareMacintosh Mac OS 8.6 to About the Web Accessing the WebOpen the Web browser on your computer Address field of your Web browserSubmit Print Job setup Configure the required e-mail settings Setting up the E-mail print functionMail print function Link menu, click Direct PrintFunction Command name Value Entry example Using the E-mail print functionLink menu, click Submit Print Job Directly printing a file in a computerSelect the print format in Job Detail Click PrintSmtp setup Information setupLink menu, click Status Message Status message setupDestination addresses and time schedule Click Submit to store the entered informationLink menu, click Alerts Message Alerts message setupEnter the destination addresses Click Submit to store the entered passwords Link menu, click PasswordsEnable Password Protection of this Web Site Printer specifications Numerics IndexPrinter Utilities