Sharp AR-M200 operation manual Troubleshooting and Maintenance, Display Messages

Page 69

9

Chapter 9

TROUBLESHOOTING AND MAINTENANCE

Problems related to general use of the machine, the copy function, and software setup are explained here. Be sure to check the problem carefully before calling for service, as many problems can be solved by the user.

If you are unable to solve the problem, turn off the main switch, unplug the power cord from the outlet, and contact your dealer.

Note

For problems related to the printer and scanner functions, see the

online manual.

 

DISPLAY MESSAGES

When the following indicators light up or blink on the operation panel or the following alphanumeric codes appear in the display, solve the problem immediately referring to both the table below and the indicated page.

Note Be sure to use only genuine SHARP parts and supplies.

 

Indication

Cause and remedy

Page

 

 

Lamp indicator

Display

 

 

 

 

 

 

BYPASS : ADD

 

 

 

 

Tray

 

PAPER

The indicated paper tray is not

 

 

 

Blinks

TRAY<*> : ADD

attached, is attached incorrectly, or has

15

 

 

location

 

 

PAPER

run out of paper. (The tray is indicated

 

 

indicator

 

 

 

 

 

 

in <*>.)

 

 

 

 

 

CLOSE PAPER

 

 

 

 

 

TRAY<*>

 

 

 

 

 

 

CLEAR PAPER

A paper misfeed has occurred.

76

 

 

 

 

JAM.

Remove the misfeed as explained in

 

 

 

 

SPF/RSPF JAM.

"MISFEED REMOVAL".

 

 

 

 

 

FRONT OR SIDE

The cover is open. Close the cover.

-

 

 

 

 

COVER OPEN.

 

 

 

 

CLOSE COVERS.

 

 

 

 

 

 

CLOSE THE SPF/

The document feeder cover is open. Close

-

 

 

 

 

RSPF COVER.

the document feeder cover.

 

 

 

 

 

 

 

 

 

REPLACE THE

The toner cartridge is empty. Replace

 

 

 

 

 

the toner cartridge with a new

80

 

 

 

 

TONER

 

 

 

 

cartridge. (When the indicator blinks,

 

 

 

 

CARTRIDGE.

 

 

 

Error indicator

the machine does not operate.)

 

 

 

 

 

 

 

 

When [L1-00] appears, the scan head

 

 

 

Blinks

 

 

 

 

 

locking switch is locked. Turn off the

82

 

 

 

 

 

 

 

 

 

 

power, release the scan head locking

 

 

 

 

 

switch, and turn the power back on.

 

 

 

 

 

 

When [F2-02] appears, check the toner

 

 

 

 

 

 

-

 

9

 

 

SYSTEM ERROR

cartridge and make sure that the seal

 

 

 

is not still affixed.

 

 

 

 

[XX - XX] REFER

 

 

 

 

TO USER GUIDE

The machine will not function. Turn the

 

 

 

 

 

power switch off, wait about 10

 

 

 

 

 

 

seconds, and then turn on the switch

-

 

 

 

 

 

 

 

 

 

 

again. If this does not clear the error,

 

 

 

 

 

remove the power cord from the outlet,

 

 

 

 

 

 

and contact your authorised service

 

 

 

 

 

 

representative.

 

 

 

67

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Contents AR-M200 AR-M201 Page Contents Specifications Index User Programs Selecting a Setting for a User ProgramImportant points when selecting an installation site 20 cm10 cm Do not touch the photoconductive drum green portion Trademark acknowledgementsLaser information Software LicenseOnline Manual on the accessory CD-ROM Using the manualIntroduction Conventions used in this manual and online manualExplanation of illustration Main FeaturesHigh-speed laser copying High-quality digital imageScan once/Print many Enhanced copying featuresLCD panel displays messages Laser printer functionPart Names PreparationsOriginal cover InterfaceAR-M200 Operation panelDisplay Zoom keyClear ALL key Connecting the Power Cord Power save modes Power offPreheat mode Auto power shut-off modePaper tray Paper type Size Weight Capacity Type Loading PaperPaper Special papers Loading the Paper TrayGently push the paper tray back into the machine Envelopes Important points when inserting paper in the bypass trayLoading paper in the bypass tray Open the bypass tray and extend the trayPress the Tray Select key to select the bypass tray Select the tray, and then press the OK Changing a Trays Paper Size SettingMaking Copies Using the document glassNormal Copying Copying books or originals with folds or creasesRemoving the document cover Using the RspfDocument feeder tray Press the Start keyOriginal output tray extension Originals that cannot be used in the RspfCapacity of paper output tray Paper output tray extensionSetting the number of copies Selecting the TrayPress the Tray Select key Making a Copy Darker or Lighter Select the number of copies and any other copy settings,Original types Press the OK keyFine adjustment of the ratio Selecting a preset ratioREDUCTION/ENLARGEMENT/ZOOM Press the Zoom key and/or key or key toAutomatic TWO-SIDED Copying Convenient Copy FunctionsTo 2 appears, and then press the OK Place the originals in the RSPF. p.21 Sort Copy When all originals have been scanned, press the keyPlace the first original. p.20 Press the E-SORT/SP.FUNC Key Until Sort appears and then pressPress the E-SORT/SP.FUNC SP Place the originals. p.21Until Sort appears and then press the OK key If the memory becomes full1 copy Copying Multiple Originals Onto a Single Sheet of PaperPlace the first original. p.20 Press the E-SORT/SP.FUNC SP Key Until 2IN1 appears and then pressORIG. Size Enter Place the originals. p.21 Press the E-SORT/SP.FUNC Key Using the /RSPFMargin shift Creating Margins When CopyingDocument glass Place the originals Press the E-SORT/SP.FUNC SPMargin Shift on OFF Software Installing the SoftwareMFP driver SharpdeskInstallation environment and usable software Before InstallationHardware and software requirements Windows Available 98/Me/2000/XP/VistaUsing the machine with a USB connection Installing the SoftwareSelect Connected to this computer and click the Next button Installing the SoftwareInstalling the Software This completes the installation of the software When installing is finished, click the Close buttonConnecting a USB cable Select Connected via the network and click the Next button Using the machine as a shared printerYou will return to the window of . Click the Close button Click the Add Network Port buttonWindows XP/Vista Setting UP Button ManagerInstalling the Software Select Sharp AR-XXXX and click the Properties button Windows 98/Me/2000Select Sharp Button Manager T Send to this application PRINTER/SCANNER Functions System requirements for USB 2.0 Hi-Speed modeBasic Procedure for Printing Using the Printer ModeCancelling a print job Make sure that paper is loaded in the trayUsing the Scanner Mode Scanning Using the Keys on the MachineScanning from the operation panel of the machine Scanning from Your Computer Operation in COPY, PRINTER, and Scanner ModesButton Manager scan menu HOW to USE the Online Manual Viewing the online manualClick to read the online manual User Settings Copy modeUser Programs OFF MIN300dpi 10 mmExplanation Number 50%LOW LSU Setting Reset FactoryNorwegian Finnish Danish Hungarian Czech Polish Russian SlovakPrint mode Press the Menu key and then press the OK key Selecting a Setting for a User ProgramAuto Base settingsPreparing for Using Account Control Settings Account Control SettingsEntering account control mode Changing passwordEnabling auditing mode Account Number Control Entering an account numberDeleting an account number Changing an account number Total PER Account Resetting accountCopying When Auditing Mode is Enabled When the copy job is finished, press the ACC.#-C keyEnter your five-digit account number with the numeric keys Troubleshooting and Maintenance Indication Cause and remedy Lamp indicator DisplayDisplay Messages Maintenance Install a NEWFor Service Memory FULL, Press Start to Cartridge isTroubleshooting the Machine Paper Paper is outside of the specified Size and weight range Problem Cause and solution Misfeed occurPaper is not loaded properly Paper misfeedMemory FULL, Press Start to MFP driver cannot be installed Windows 2000/XP Problems During Setup of the SoftwareClick Performance and Maintenance, and then click System Click the start button and then click Control PanelClick the icon beside Universal Serial Bus controllers Plug and play screen does not appearRemoving the software Click Icon beside Other DevicesClick Add or Remove Programs Misfeed Removal Side cover open button. The error indicator will go out Misfeed in the fusing areaReady indicator will light up Misfeed in the paper feed areaLower the fusing unit release lever Misfeed in the transport areaOpen the front cover Document feeder cover Rspf jam release lever Misfeed in the RspfToner Cartridge Replacement Gently pull the toner Cartridge out while pressing the lock release leverToner cartridge lock release lever LockUnlock Scan Head Locking SwitchMaintenance Required Checking the Total CountPress the key or key to display the count of each function Cleaning the Machine CabinetDocument glass and the back side of the Rspf Transfer Charger Optional Equipment System ConfigurationFacsimile Expansion KIT AR-FX13 Network Expansion KIT AR-NB2ASheet Paper Feed Unit AR-D33 Using the AR-D33 with the printer function Interface cableUSB interface cable Appendix SpecificationsResolution Fusing systemPower supply Power consumptionPrint speed Printer FunctionMemory EmulationNetwork Expansion kit AR-NB2A Scanner FunctionReversing Single Pass Feeder AR-RP9 Sheet paper feed unit AR-D33Facsimile expansion kit AR-FX13 Index SymbolsSided Scan SORT/SP.FUNC SPOriginal output tray extension Original guides Toner cartridge lock release lever Connecting the computer Using convenient copy functionsTroubleshooting and maintenance PreparationsMaterial Safety Data Sheet Hazards Identification Exposure Controls / Personal Protection Transport Information Supplier Identification Hazards Identification Exposure Controls / Personal Protection Ecological Information Other Countries outside the EU Mains Plug Wiring Instructions Class Laser Product Laser Klasse Sharp Manufacturing France S.A
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