TANDBERG V 11.8 manual

Page 13

13.Click FINISH to complete the installation.

Notes about the Exchange installation

In order to perform, supervise and synchronize all the bookings between Ex- change an TMS, the installation of the Exchange component causes 2 user-ac- counts to be created.

In the domain where the exchange server resides, a user ‘tms-service’ is cre- ated if choosing to let the installer create the user. On the user database of the TMS server, a user account ‘tmsconfuser’ is created, or if opting for using an existing user, the AD user specified will be added to the TMS database. If you want to change the email address of either of these accounts, make sure that they both have the same mail address. This address needs to be a legal ad- dress that can receive e-mail. To verify this, make a booking in TMS and open the Configuration Tool of the Exchange Integration. The Configuration Tool will report the time of the last notification of a TMS booking in the bottom right cor- ner. If the text ‘No TMS Notification received’ is displayed, the e-mail address is incorrectly configured.

The tms-service account must not have a group policy restricting the “Log on as a batch job” privilege. If there is such a policy, the following behaviour can be seen: It works well right after installation, but after an undetermined amount of time (based on Group Policy timings) errors like “The configured identity is incorrect” can be seen in the configuration tool logs when you start the configuration tool, and in the Event Log. The error will temporarily go away if you reset the password, but only until the Group Policy is reapplied. The only solution is to make sure the Group Policy doesn’t remove this privilege.

13

Image 13
Contents Functional overview IntegrationAppendix B Logging Exchange Server Server OSOutlook Logging Impacts on the Exchange serverPage Installation Page Page Page Page Page Page Page Permissions needed by the Exchange integration Uninstallation Upgrading Page Post installation setup Page Publish Custom Form Problems with Outlook 2003 SP2 and SP3 Page Page Let tool create accounts Use existing accounts Review selections Page Change password for tms-service Advanced ConfigurationChange log path Asynchronous meeting requestAdvanced Usage Enable AutobookingRebuild TMS server connection Change ‘FROM’ address for outgoing e-mailsEnable/Disable sinks Reconfigure Accounts from TMSUnhide/Hide from Exchange Address List RemovePage Customize Calendar permissions Enable users for booking of videoconference sys- temsOutlook Making a booking using Activating the VideoConference FormBooking meetings with Videoconferencing rooms Quality Picture ModeReservation Type Send Exchange meeting invitation Changing or editing an existing meeting Troubleshoot Error messages of bookings in the past from TMSValue Meaning Log size and rotation