TANDBERG ENTRYPOINT manual Services, Ivr

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Services

TANDBERG ENTRYPOINT USER GUIDE

The default services, which come standard with an Entrypoint system, are:

• Direct Inwards Dialling

• IVR

• TMS Corporate Directory

• Entrypoint Service

Table of

Trademarks

Patents &

Safety/

Get You

Using the

Viewing the

Configuring

Maintenance

Services

Dial Plan

Contact

Contents

Disclaimers

Environmental

and Going

Entrypoint

System Status

the Entrypoint

Upgrade

Examples

Information

D 14050.04

10.2007

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Contents Guide Maintenance and Upgrade Operator Safety / Environmental IssuesUsing the Entrypoint ServicesTrademarks and Copyright Copyright 2007, TandbergDisclaimers Disclaimer, License Agreements, and Patent InformationPatents Disclaimer License Agreements Patent Information Operator Safety / Environmental Issues SafetySafety Instructions Environmental Issues Tandberg Entrypoint Going To get You Up and GoingGet You Unpacking and Installation Connecting the CablesEntrypoint Capacity Typical Scenarios Entrypoint Features at a GlanceAbout the Entrypoint Features Highlights Front and Rear Panels IndicatorDepending on the configuration ordered Entrypoint Start-upConfiguring via the RS 232 Configuring Your Entrypoint via the RS 232About Gateway Configuration Configuration via the Front PanelConfiguration via RS 232 Configuring the IP Address via the Front PanelConfiguring via the Front Panel Switching On the UnitUsing the Entrypoint User name is admin Accessing the EntrypointForgot the Password? Starting Up the EntrypointRemote Number. This is the inbound number An Overview of the Management Menu SystemOverview Window Management MenuWhen View Details Has Been Selected Service Call DetailsAbout Service Call Details Did Direct Inward Dialling Call Setup via Default ServicesAbout Default Services Dial Extension IVR ExampleAbout TMS Corporate Directory Dialling from Umts Using Phone BookExample of IVR Using the Phone Book Viewing the System Status ViewingISDN/PRI Status PRI Versions only About the Rear Panel LED OperationISDN/BRI Status BRI Versions only Registration Status Inactive Gatekeeper StatusAbout H.323 Status Registration Status Registered Registration Status RejectedServices IVRSystem Information System Resources Configuring the Entrypoint ConfiguringPrefix on National/International Numbers ISDN/PRI Configuration ISDN/PRI Versions onlyOutgoing Bearer capability ISDN/BRI Configuration ISDN/BRI Versions only IP Address Assignment is Dhcp or Static IP ConfigurationDNS Interface Authentication Mode is Off or Auto ConfigurationConfiguration pane SIP Configuration SIP settingsSnmp Configuration Save. Press Save to activate new settingsSystem Upgrade Maintenance and UpgradeMaintenance Maintenance General For dot-release upgrades a Release Key won’t be neededMaintenance Upgrading the System Upgrading the SystemAdd Option key Key. Shows Maintenance Option Keys, Password and RestartOption Keys Password Restart Press Add OptionServices Configuration menu from the Service tab Default ServicesAbout Default Services Service Configuration Window Dialplan Configuration ExampleUnder Arguments Argument Details for the Default did ServiceDid Argument Details Allow forwarding. After callShow Dtmf Information Screen. This is a Argument Details for a Default IVR ServiceIVR Argument Details Argument Details for a Default Menu Service Menu Service Argument DetailsTMS Corporate Directory Argument Details Show Dtmf Information Screen. Identical toExamples Dial Plan ExamplesDial Plan Example 1 Number-plan mapping Some Dial Plan ExamplesAbout the Examples Prefix See note belowExample 6 3G to SIP IVR Dial Extension IVR ExamplesDial Extension IVR Dial Plan Examples Secretary Service Forwarding and Use Remainder to On for aTMS Corporate Directory Contact Information Contact