TANDBERG ENTRYPOINT manual About Default Services Service Configuration Window

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Default Services

TANDBERG ENTRYPOINT USER GUIDE

About Default Services

The Service Configuration Window

The Entrypoint is equipped with a number of persistent default services, i.e. services stored in the on-board non-volatile memory. Therefore, these services will always

be available after a system restart. The following persistent default services can be distinguished:

•Direct Inwards Dialling (DID). Defines a one-on-one relation between an inbound and an outbound number.

•Dial Extension (IVR). Also known as Interactive Voice/Video Response (IVR), defines a relation between an inbound number and an interactive service, i.e. a menu, via which an outbound service can be connected to. The outbound service can be an audio or video service or an externally connected endpoint.

•Menu Service. A menu based call directory.

•TMS Corporate Directory (phone book). A connection with the installed TANDBERG Management System (TMS) phone book is setup. Via the phone book menu an outbound call to another endpoint, e.g. a 3G Mobile, H.323 or SIP endpoint, can be setup.

To view all service entries select the Service

Configuration menu from the Service tab.

Table of

Trademarks

&

Patents &

Safety/

To

Get You

Using the

Viewing the

Configuring

Maintenance

Services

Dial Plan

Contact

Contents

Copyright

Disclaimers

Environmental

Up

and Going

Entrypoint

System Status

the

Entrypoint

&

Upgrade

Examples

Information

42

D 14050.04

10.2007

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Contents Guide Maintenance and Upgrade Operator Safety / Environmental IssuesUsing the Entrypoint ServicesTrademarks and Copyright Copyright 2007, TandbergDisclaimer, License Agreements, and Patent Information PatentsDisclaimers Disclaimer License Agreements Patent Information Operator Safety / Environmental Issues SafetySafety Instructions Environmental Issues Tandberg Entrypoint To get You Up and Going Get YouGoing Unpacking and Installation Connecting the CablesEntrypoint Features at a Glance About the Entrypoint Features HighlightsEntrypoint Capacity Typical Scenarios Front and Rear Panels IndicatorDepending on the configuration ordered Entrypoint Start-upConfiguring via the RS 232 Configuring Your Entrypoint via the RS 232About Gateway Configuration Configuration via the Front PanelConfiguration via RS 232 Configuring the IP Address via the Front PanelConfiguring via the Front Panel Switching On the UnitUsing the Entrypoint User name is admin Accessing the EntrypointForgot the Password? Starting Up the EntrypointRemote Number. This is the inbound number An Overview of the Management Menu SystemOverview Window Management MenuService Call Details About Service Call DetailsWhen View Details Has Been Selected Did Direct Inward Dialling Call Setup via Default ServicesAbout Default Services Dial Extension IVR ExampleDialling from Umts Using Phone Book Example of IVR Using the Phone BookAbout TMS Corporate Directory Viewing the System Status ViewingISDN/PRI Status PRI Versions only About the Rear Panel LED OperationISDN/BRI Status BRI Versions only Registration Status Inactive Gatekeeper StatusAbout H.323 Status Registration Status Registered Registration Status RejectedServices IVRSystem Information System Resources Configuring the Entrypoint ConfiguringISDN/PRI Configuration ISDN/PRI Versions only Outgoing Bearer capabilityPrefix on National/International Numbers ISDN/BRI Configuration ISDN/BRI Versions only IP Configuration DNS InterfaceIP Address Assignment is Dhcp or Static Configuration Configuration paneAuthentication Mode is Off or Auto SIP Configuration SIP settingsSnmp Configuration Save. Press Save to activate new settingsSystem Maintenance and Upgrade MaintenanceUpgrade Maintenance General For dot-release upgrades a Release Key won’t be neededMaintenance Upgrading the System Upgrading the SystemAdd Option key Key. Shows Maintenance Option Keys, Password and RestartOption Keys Password Restart Press Add OptionServices Default Services About Default Services Service Configuration WindowConfiguration menu from the Service tab Dialplan Configuration ExampleUnder Arguments Argument Details for the Default did ServiceDid Argument Details Allow forwarding. After callArgument Details for a Default IVR Service IVR Argument DetailsShow Dtmf Information Screen. This is a Argument Details for a Default Menu Service Menu Service Argument DetailsTMS Corporate Directory Argument Details Show Dtmf Information Screen. Identical toDial Plan Examples Dial PlanExamples Example 1 Number-plan mapping Some Dial Plan ExamplesAbout the Examples Prefix See note belowDial Extension IVR Examples Dial Extension IVR Dial Plan ExamplesExample 6 3G to SIP IVR Secretary Service Forwarding and Use Remainder to On for aTMS Corporate Directory Contact Information Contact