Runco VX-6000D Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Page 88

5.3

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-6000d.

If you encounter an issue not described here or in Section 3 (refer to Installation Considerations on page 22), or if the suggested solutions fail to resolve the problem,

please contact your Runco dealer or Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

The projector does not turn on after initial installation. The power LED on the front of the DHD Controller lights red after you press the power button.

The projector and DHD Controller are both on, but there is no picture and on-screen menus do not appear.

The VX-6000d is not plugged in or the AC outlet is not active.

The serial connection from the DHD Controller to the VX-6000d is incorrect.

The remote control batteries have run out.

Faulty or incorrect video connection between the DHD Controller and the VX-6000d.

Ensure that the VX-6000d is plugged in and that the AC outlet is active.

Ensure that the RS-232 output from the DHD Controller is properly connected to the

COM LINK IN port on the VX-6000d (see Figure 3-8).

Replace the batteries.

Ensure that the HDMI output from the DHD Controller is properly connected to the HDMI input on the VX-6000d (see Figure 3-8).

The projector and

Incorrect source selection.

• Select the correct source.

DHD Controller are both on

• Source component is not

• Turn on the source.

and menus appear

 

turned on.

 

on-screen, but there is no

Source component is

• Check video connections

picture.

 

connected incorrectly or

to source component.

 

 

not at all.

 

 

 

 

 

A projected image from a DVD is split or otherwise scrambled.

Image is too bright and/or lacks definition in the bright areas of the image.

DVD player is connected to the Component input and set to progressive scan mode.

Contrast is set too high.

Turn off progressive scan on the DVD player. Or, connect the DVD player to the HD1 or HD2 input.

Lower the contrast setting.

Image appears “washed out”

• Brightness is set too high.

• Lower the brightness

and/or dark areas appear too

 

setting.

bright.

 

 

 

 

 

Colors in the image are

• The Red/Pr, Green/Y or

• Ensure that the source

swapped (for example, reds

Blue/Pb outputs from the

outputs are connected to

appear blue or vice versa) on

source are connected to

the correct DHD Controller

one or more sources.

the wrong inputs on the

input.

 

DHD Controller.

 

 

 

 

76

Runco VX-6000d Owner’s Operating Manual

Image 88
Contents VX-6000d Page TWO Year Limited Warranty For Projectors, Video Processors and ControllersEffective Warranty Date Runco INTERNATIONAL, INC Safety Precautions Table of Contents Ceiling Mounting Inverted Maintenance and Troubleshooting SpecificationsOperation Serial CommunicationsTable of Contents List of Figures VX-6000d About This Manual Using This Manual If you need Turn toDescription, Features and Benefits Format screenOptional Accessories VX-6000d at a Glance VX-6000d Front/Top/Side/Bottom/Rear ViewVertical Lens Shift RS-232C Input RJ-11 female connector VX-6000d Rear PanelDHD Controller Front Panel DHD Controller Front PanelEnter Button Component Video RCA connectors DHD Controller Rear PanelOutputs 1. Hdmi OUT Inputs 2. Hdmi 1 / Hdmi 2 DigitalVolt 750 mA Trigger Outputs Video 1 / S-VIDEOComLink RS-232 Output VX-6000d Remote Control UnitsStandard DHD Remote ControlOn / OFF Cursor ButtonsVideo Comp ComponentMemory Preset Buttons ISF NT Night Aspect Ratio Selection ButtonsANA Anamorphic 4X3 Standard 43Volume +/- / Mute / OK / CH + Touch-Screen RemoteComp VID 1 / S-VIDHD 1 / HD Hdmi 1 / HdmiFocus / Focus + Enter / Cursor ButtonsZoom / Zoom + VX-6000d Built-In Keypad Only trained service personnel should use the built-inNot used Installation OperationOther surfaces Installation Overview Quick SetupStep Procedure For Details, Refer to Installation Projector Installation OptionsInstallation Type ConsiderationsVX-6000d Lens Options and Throw Ratios Throw DistanceVertical and Horizontal PositionHorizontal Lens Shift Example Only Vertical and Horizontal Lens Shift Limits Installing the Optional CineWide Lens Mount Folded Optics Other ConsiderationsInstallation Extension Brackets Install Ceiling MountCineWide with Mounting VX-6000dConnections to VX-6000d and DHDConnecting the VX-6000d to the DHD Controller Connecting Source Digital DTV RGB or Component Video Connections See Figure 10. Digital DTV RGB or Component Video ConnectionsAnalog Computer RGB Connections See Figure 11. Analog RGB ConnectionsComposite/S-Video/Component Video Connections See Figure 12. Composite, S-Video and Component Video ConnectionsRS-232 Controller ConnectionConnecting 12-Volt Trigger Outputs toExternal Theater EquipmentConnecting an External IR Turning on the Power Connecting to AC PowerAdjusting the Picture Orientation Primary Lens Adjustments17. Vertical and Horizontal Lens Shift Adjustments Lens ShiftInstalling and Adjusting the CineWide Anamorphic Lens Assembly to Lens MotorCarriage Plate CineWide With AutoScope or Base19. Attaching the Anamorphic Lens to the Lens Adapter Ring Configure Lens Motor Adjust the AnamorphicAdjusting the Horizontal X Lens Position Trigger CineWide withToo Low Correct position Too High Adjusting the Geometry Anamorphic Lens Top ViewInstallation Runco VX-6000d Owner’s Operating Manual Installation Operation ISF Presets ServiceInput Source Aspect RatioInput Source Main MenuAspect Ratio Aspect Ratio Settings Aspect Ratio DescriptionPicture Picture Brightness Contrast Color Tint SharpnessTypical Pluge Pattern for Adjusting Brightness Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Input Position Input Position Left/Right Up/Down Width Height OverscanISF Presets ISF Presets ISF Night ISF Day Custom Save Factory DefaultInformation Serial Num Hardware Firmware 0002.001A Date Oct 9You must enter a passcode to access the Calibration menu CalibrationGain/Offset Refer to ISF Night Display Color, above Service Tip HD/RGB 1 and HD/RGB 2 Color Space Select Auto, RGB or YUV ADC Bandwidth Auto YPbPr Input ResolutionAuto On-Screen Menus for 1080i Digital or 1080p Signals Picture Adjust AdvancedWhite Balance HD/RGB AdjVX-6000d Main Menu 1080i Digital or 1080p Sources Only Default Settings for Selected Picture Memory Picture AdjustLanguage Picture Adjust Advanced Menu. This sub-menu presents the following optionsEffects of Primary Color Hue Adjustments White Balance HD/RGB AdjLamp Hours read-onlyRefer to Lamp Hours on Overscan 480i/480p signals only Refer to Overscan onOptions Always set this option to On. Doing otherwise may disrupt Orientation Refer to Adjusting the Picture Orientation onRunco Technical Support Maintenance and Troubleshooting Lamp ReplacementLens Replacement Only trained, authorized Runco dealers should attempt toMaintenance and Troubleshooting Troubleshooting Chart Troubleshooting TipsSymptom Possible Causes Solution Display Device on Maintenance and Troubleshooting RS-232 Connection and Port Configuration Serial Command SyntaxSerial Commands CommandAspect Ratio Commands VIRTUAL235 YESBrightness Iheight Bkgnd Command Parameter min/max Value Stored? Description Enter keyVX-6000d Specifications VX-6000d SpecificationsHome Theater Calibration Specifications Industry-Standard SpecificationsPower Requirements DimensionsDHD Controller Specifications DHD Controller SpecificationsVX-6000d Dimensions VX-6000d DimensionsPage Runco CL-810 Owner’s Operating Manual
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