Seagate ST3300602FC, ST3450802FC, ST3600002FC manual Abort, Product warranty

Page 27

The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Sea- gate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah NS 10K.2 FC Product Manual, Rev. B

21

Page 26 Page 28
Image 27
Page 26 Page 28
Contents ST3600002FC ST3450802FC ST3300602FC Cheetah NS 10K.2 FCPage Contents Installation Seagate Technology support services Cheetah NS 10K.2 FC Product Manual, Rev. B Scope Cheetah NS 10K.2 FC Product Manual, Rev. B Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityCompliance Ncits TR-19 Reference documentsCheetah NS 10K.2 FC Product Manual, Rev. B General description Media description Standard featuresPerformance ReliabilityFormatted capacities Factory-installed options User-installed accessoriesProgrammable drive capacity Seek performance Performance characteristicsInternal drive characteristics Access timeST3600002FC ST3450802FC ST3300602FC Format command execution time minutesGeneral performance characteristics Start/stop timeCache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataUnrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsPerformance impact A.R.T. delay times4 S.M.A.R.T Controlling S.M.A.R.TThermal monitor Reporting controlDetermining rate Predictive failuresDST failure definition State of the drive prior to testingTemperature Log Page 0Dh Drive Self Test DSTExtended test Function Code 010b Invoking DSTShort and extended tests Short test Function Code 001bAbort Product warrantyCheetah NS 10K.2 FC Product Manual, Rev. B DC power requirements for ST3600002FC model Gbit Amps Physical/electrical specificationsAC power requirements DC power requirementsDC power requirements for ST3450802FC model Gbit Amps DC power requirements for ST3300602FC model Gbit Amps General DC power requirement notesPower sequencing Conducted noise immunityCurrent profiles Cheetah NS 10K.2 FC Product Manual, Rev. B Cheetah NS 10K.2 FC Product Manual, Rev. B ST3600002FC Power dissipationST3450802FC ST3300602FC Temperature a. Operating Environmental limitsRelative humidity Effective altitude sea level a. Operating Shock and vibrationShock Recommended mounting Package size Packaged/product weight Drop heightCorrosive environment Air cleanlinessVibration a. Operating-normal AcousticsChina Restriction of Hazardous Substances RoHS Directive Mounting configuration dimensions Mechanical specificationsCheetah NS 10K.2 FC Product Manual, Rev. B Defect and error management Drive internal defects/errorsDrive error recovery procedures 77.81 FC-AL system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationCooling InstallationDrive ID/option selection Drive orientationAir flow Drive mountingGrounding Cheetah NS 10K.2 FC Product Manual, Rev. B Interface requirements FC-AL featuresFibre Channel link service frames Link services supported Type of frameFibre Channel task management functions Fibre Channel task management responsesFC Scsi FCP response codes Function name Response code NPort login Plogi payload Bytes Fibre Channel port loginProcess Login Plri payload Fibre Channel port login acceptFibre Channel Process Login NPort Login Accept ACC payload BytesFabric Login Flogi payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Process Login Accept ACC payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginOption Supported Dual port supportFibre Channel Arbitrated Loop options FC-AL options supportedSupported commands Command code Command name Scsi commands supportedVerify error recovery page 07h Cheetah NS 10K.2 FC Product Manual, Rev. B Temperature page 0Dh Mode Sense data Inquiry dataCheetah NS 10K.2 FC inquiry data Bytes Data hex Page Mode Data Header Mode Pages 00 00 05 12 8B 00 50 Supported Feature or condition Miscellaneous operating features and conditionsPhysical characteristics FC-AL physical interfacePhysical description Connector requirements Electrical descriptionPin descriptions FC-AL transmitters and receivers FC-SCA pin descriptions Pin Signal name Signal typeFault LED Out PowerEnable port bypass signals Active LED OutMotor start controls 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESIAlpa SEL ID Signal characteristics TTL input characteristicsDevice control codes LED driver signals FC Differential outputFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Cheetah NS 10K.2 FC Product Manual, Rev. B Seagate Technology support services Presales SupportTechnical Support Warranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index FCP Flogi Plogi Page See also cooling Page Seagate Technology LLC
Top Page Image Contents