Multi-Tech Systems MT3410ZLX-T/2 owner manual Modem Does Not Auto-Answer the Phone

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4 - Troubleshooting

The Modem Does Not Auto-Answer the Phone

C: If necessary, make sure the software is configured to auto-answer the phone.

A: To set auto-answer mode on from AT command mode, type ATS0=n then press Enter. The n stands for which number of rings the modem answers. For example: ATS0=3 causes the modem to answer on the third ring.

The Software Does Not Control the Modem Properly or Can Not Detect the Modem

S: Make sure the software has been set up correctly. Check the initialization string and dial string.

C: Some TSRs (programs that stay in memory after they are loaded) may conflict with the communications software.

S: Try starting your computer without loading any TSRs.

The Characters on the Screen Are Doubled

C: Both the modem and the software have the echo feature turned on.

S: Since only one needs an echo, turn the software echo feature off.

C: The remote modem is echoing your typed characters.

S: Type ATE1 then Enter at the command line. Then turn off the software echo feature.

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Contents Models MT3410ZLX MT3410ZLX-T/2 Record of Revisions MultiMobileTM Model # MT3410ZLX & MT3410ZLX-T/2Contents Comprehensive Driver Notes TroubleshootingService Appendix B AT Commands Registers & Result Codes Appendix a Technical SpecificationsAbout This Product Introduction and Description About This ManualSpecifications Features Modem CharacteristicsFax System Requirements Ship Kit ContentsIntroduction and Description Installation Safety Warnings Installing The MT3410ZLX or MT3410ZLX-T/2 Cards Driver Software Installation Novell NetWare InstallationMenu Installation Driver Installation Screen Manual Driver Installation Carden Novell Client Installation VLM Microsoft LAN Manager Installation Microsoft LAN Manager Installation Screen Packet Driver Installation Select the Enhanced mode NDIS3 for.... string and press OK NDIS2 Driver for Workgroup Select the Real mode NDIS2 for... string and press OKODI Driver for Workgroups Select the Netware ODI Driver ... string and press OK Windows NT 3.51 / NT 4.0 Installation Driver from disk provided by hardware manufacturer Windows 95 InstallationArtisoft Lantastic 6.0 Installation Quick Start Factory Default SettingsPC Card Software Manual Installation Comprehensive Driver Notes IntroductionVendor Device Loaded in CONFIG.SYS Getting Started Using DOS Extended Memory ManagersCARDEN.EXE Driver Directory StructureDriver Upgrades Example of partial AUTOEXEC.BAT file LM28NDS2NIF Drivername LM28NDS$ \WFW311\NETSTART No Response to AT Commands Troubleshooting IntroductionModem Goes Off-Hook and Disables the Telephone Line Modem Does Not Execute the Command LineCharacters on the Screen Are Doubled Modem Does Not Auto-Answer the PhoneNo Text Appears on the Screen in Data Mode No Text Appears on the Screen When in Command ModeCommunications Software Dials, but Fails Modem Connects with Some Modems, but Not Others Modem Loses the Connection When in UseOccasionally, the Modem Gives a Burst of Errors Modem Gets Random Errors in Transmitted DataModem Does Not Connect with Another Modem Text on the Screen Is Not Legible Connect When Using V.42bis or MNP5, Some Features Are DisabledEnabling The MT3410ZLX Example Device=C\DOS\EMM386.EXE RAM X=D000-D3FFInstalling The Win 95 Driver Over SystemSoft CardWorks Select Properties Select Drivers in PropertiesSelect Use Plug and Play Windows COM Port and IRQ ConflictsWindows Limited Warranty ServiceSoftware User License Agreement On-line Warranty RegistrationService Recording Modem Information Tech SupportService About the Multi-Tech BBS How to Use the Multi-Tech BBSAbout CompuServe/Internet About the Multi-Tech Fax-Back System Operating Systems DataPhysical How To Use AT Commands Appendix B AT Commands Registers & Result Codes IntroductionBasic AT Commands Command Options Function & DescriptionAT&K3H0Enter Select Bell 212A for 1200 bps Command Options Function & Description Result code disabled AT& Ampersand Commands Set flow control Grant request from remote for RDL AT\ Back Slash Commands AT% Percent CommandsCommand Options Function & Description =0 or Connect AT- Dash Commands Registers ATSn=x Appendices Page Appendices S62 DTE rate status. The factory default is Appendices Result Codes 333 Carrier Consumer Instructions Page Appendices Page Canadian Limitations Notice FCC Fax UpdatePage AT Commands, S-Registers Dash Commands Data Specifications Desired DCE speed Installation Installing The MT3410ZLX or PC Card Software Manual Installation Service