Multi-Tech Systems MT3410ZLX-T/2 owner manual Modem Connects with Some Modems, but Not Others

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4 - Troubleshooting

The Modem Connects with Some Modems, but Not Others

C: The remote modem may not support data compression or error correction, which might cause it to take too long to negotiate a link.

S: You might try changing the way the modem negotiates by using the AT&Qn, ATNn, and ATS37=n commands. It might be best to start with AT&Q0N1.

When Dialing Another Modem, You Receive a ‘CONNECT’ Response, but Nothing Else

C: The remote modem may be waiting for you to type a command.

S: Try to log on to the remote site (press Enter).

S: Type an AT command, then press Enter.

The Modem Speaker Does Not Make Any Sound When Connecting to Another Modem

C: The software may have the speaker disabled.

S: Change the setting in your software or use the ATMn command to turn the speaker on.

The Modem Loses the Connection When in Use

C: The remote modem may have locked up.

S: Run the Remote Digital Loopback Test (&T4 command).

C: The telephone switch may have disconnected your call.

C: Your software may have turned off the DTR signal.

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Contents Models MT3410ZLX MT3410ZLX-T/2 Record of Revisions MultiMobileTM Model # MT3410ZLX & MT3410ZLX-T/2Contents Comprehensive Driver Notes TroubleshootingService Appendix B AT Commands Registers & Result Codes Appendix a Technical SpecificationsAbout This Product Introduction and Description About This ManualSpecifications Fax FeaturesModem Characteristics System Requirements Ship Kit ContentsIntroduction and Description Installation Safety Warnings Installing The MT3410ZLX or MT3410ZLX-T/2 Cards Menu Installation Driver Software InstallationNovell NetWare Installation Driver Installation Screen Manual Driver Installation Carden Novell Client Installation VLM Microsoft LAN Manager Installation Microsoft LAN Manager Installation Screen Packet Driver Installation Select the Enhanced mode NDIS3 for.... string and press OK NDIS2 Driver for Workgroup Select the Real mode NDIS2 for... string and press OKODI Driver for Workgroups Select the Netware ODI Driver ... string and press OK Windows NT 3.51 / NT 4.0 Installation Driver from disk provided by hardware manufacturer Windows 95 InstallationArtisoft Lantastic 6.0 Installation PC Card Software Manual Installation Factory Default SettingsComprehensive Driver Notes Introduction Quick StartVendor Device Loaded in CONFIG.SYS Getting Started Using DOS Extended Memory ManagersCARDEN.EXE Driver Directory StructureDriver Upgrades Example of partial AUTOEXEC.BAT file LM28NDS2NIF Drivername LM28NDS$ \WFW311\NETSTART No Response to AT Commands Troubleshooting Introduction Modem Goes Off-Hook and Disables the Telephone Line Modem Does Not Execute the Command LineCharacters on the Screen Are Doubled Modem Does Not Auto-Answer the PhoneCommunications Software Dials, but Fails No Text Appears on the Screen in Data ModeNo Text Appears on the Screen When in Command Mode Modem Connects with Some Modems, but Not Others Modem Loses the Connection When in UseModem Does Not Connect with Another Modem Occasionally, the Modem Gives a Burst of ErrorsModem Gets Random Errors in Transmitted Data Text on the Screen Is Not Legible Connect When Using V.42bis or MNP5, Some Features Are DisabledEnabling The MT3410ZLX Example Device=C\DOS\EMM386.EXE RAM X=D000-D3FFSelect Use Plug and Play Installing The Win 95 Driver Over SystemSoft CardWorksSelect Properties Select Drivers in Properties Windows COM Port and IRQ ConflictsWindows Limited Warranty ServiceSoftware User License Agreement On-line Warranty RegistrationService Recording Modem Information Tech SupportService About the Multi-Tech BBS How to Use the Multi-Tech BBSAbout CompuServe/Internet About the Multi-Tech Fax-Back System Operating Systems DataPhysical How To Use AT Commands Appendix B AT Commands Registers & Result Codes IntroductionAT&K3H0Enter Basic AT CommandsCommand Options Function & Description Select Bell 212A for 1200 bps Command Options Function & Description Result code disabled AT& Ampersand Commands Set flow control Grant request from remote for RDL AT\ Back Slash Commands AT% Percent CommandsCommand Options Function & Description =0 or Connect AT- Dash Commands Registers ATSn=x Appendices Page Appendices S62 DTE rate status. The factory default is Appendices Result Codes 333 Carrier Consumer Instructions Page Appendices Page Canadian Limitations Notice FCC Fax UpdatePage AT Commands, S-Registers Dash Commands Data Specifications Desired DCE speed Installation Installing The MT3410ZLX or PC Card Software Manual Installation Service