Multi-Tech Systems MT5634ZBA-VV.90 manual Install the Modem Driver, Installing the Modem Driver

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Chapter 2 - Installation

Step 4: Install the Modem Driver

If you use Windows 95 or above, you must install the modem driver. The modem driver tells Windows how to control the modem. If you use a Linux operating system, please see Appendix D. If you use another operating system, please refer to its documentation for modem installation information.

Installing the Modem Driver

1.Make sure your modem is connected properly, and then turn on your computer. Windows should detect your new modem and open the Install New Modem wizard.

Note: If Windows cannot find a modem, your modem may be turned off, it may be plugged into the wrong connector on your computer, or the serial cable may be faulty. See “None of the LEDs Light When the Modem Is Turned On” and “The Modem Does Not Respond to Commands” in Chapter 7, “Troubleshooting.”

2.Insert the system CD into your CD-ROM drive, and then click OK.

3.Windows installs the modem driver.

4.Click Finish to exit.

For Windows NT, the Install New Modem wizard presents one additional prompt before Step 2. At this prompt, select Don’t detect my modem; I will select it from a list. Then click Next.

A dialog box with a list of manufacturers and a list of modem models appears. Select your modem. Continue with Step 2 above.

Removing an Old Modem Driver

When a new modem replaces another modem, the old modem driver remains in Windows, and the old modem driver is still selected in Windows applications. Though you can change the application connection descriptions one at a time, it is easier to force Windows applications to use the new modem by removing the old modem driver from Windows.

1.Click the Start button, point to Settings, and click Control Panel.

2.Double-click the Modems icon to open the Modems Properties dialog box.

3.In the list box, select the old modem.

4.Click Remove, and then click Close.

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide

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Contents MultiModemZBA Global MT5634ZBA-Series MultiModemZBA Global MT5634ZBA-Series User Guide Table of Contents Index Features IntroductionProducts Features Table Features ProductsWhat Is in Your Modem Package Installation Safety WarningsMount the Feet Change the Internal JumpersLocation of the Jumpers Changing the Dial-Up/Leased-Line JumperChanging the Voice Jumper Connect the Two-Wire Leased Line Leased Line Only Connect the Modem to Your PCConnect the Modem to Your PC Connect the Modem to the Telephone LineConnect the Modem to the AC Power Outlet Power-On TestConnect a Microphone Voice Option Connect Speakers Voice OptionInstall the Modem Driver Installing the Modem DriverRemoving an Old Modem Driver Configure the Modem for Your Country Using the Global Wizard to Configure Your ModemUsing AT Commands to Configure Your Modem Install Data Communications Software Modem-on-HoldOperation About the Front PanelPhoneTools Features SetupLeased-Line Operation OperationConnecting to the Internet AT Commands, S- Registers, and Result Codes Remote Configuration Basic ProcedureSetup Changing the Setup PasswordChanging the Setup Password Callback SecurityTurning Callback Security On and Off Setting Callback Security Message Parity Assigning Callback Passwords and Phone NumbersCalling Procedures Password-Only CallbackNumber-Entry Callback Callback Security Commands Extension-Entry CallbackDirect Connection Callback Assignments Form Troubleshooting None of the Indicators LightModem Does Not Respond to Commands Modem Cannot Connect When Dialing Page Modem Disconnects While Online Modem Cannot Connect When Answering File Transfer Is Slower Than It Should BeData Is Being Lost There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeAppendix a Technical Specifications Fax Data RatesTransmit Level Upgrade Overview Appendix B Upgrading Modem’s FirmwareIdentify the Modem Firmware Identify the Current Firmware VersionDownload the Upgrade File Extract the Upgrade FilesUpgrade the Modem’s Firmware Restore Your ParametersAppendix C Regulatory Compliance FCC Part 15 RegulationFCC Part 68 Telecom Fax Branding Statement Canadian Limitations NoticeEMC, Safety and R&TTE Directive Compliance International Modem RestrictionsNew Zealand Telecom Warning Notice South African StatementAppendix D Installing a Modem Under Linux SetupAppendix E Connecting to a Cisco Router Connecting to a Cisco Router Console PortRemote Configuration Console Port ConnectionsAppendix F Warranty, Service, and Technical Support WarrantyRepair Procedures for U.S. and Canadian Customers Repair Procedures for International Distributors Online Warranty Registration ServiceReplacement Parts Technical Support Index Index