Multi-Tech Systems MT5634ZBAV.90, MT5634ZBA-VV.90, MT5634ZBAV.92 What Is in Your Modem Package

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Chapter 1 - Introduction

What Is in Your Modem Package

An MT5634ZBA-Series modem

A set of four self-adhesive plastic feet

This Quick Start Guide

A system CD containing modem drivers, a User Guide, an AT Command Reference Guide, PhoneTools (a data communications program), and Acrobat Reader.

A universal power supply

A 9-pin to 25-pin serial cable

An RJ-11 phone cable

A power cord (country-specific)

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide

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Contents MultiModemZBA Global MT5634ZBA-Series MultiModemZBA Global MT5634ZBA-Series User Guide Table of Contents Index Introduction FeaturesProducts Features Products Features TableWhat Is in Your Modem Package Change the Internal Jumpers InstallationSafety Warnings Mount the FeetChanging the Dial-Up/Leased-Line Jumper Location of the JumpersChanging the Voice Jumper Connect the Modem to the Telephone Line Connect the Two-Wire Leased Line Leased Line OnlyConnect the Modem to Your PC Connect the Modem to Your PCConnect Speakers Voice Option Connect the Modem to the AC Power OutletPower-On Test Connect a Microphone Voice OptionInstalling the Modem Driver Install the Modem DriverRemoving an Old Modem Driver Using the Global Wizard to Configure Your Modem Configure the Modem for Your CountryUsing AT Commands to Configure Your Modem Modem-on-Hold Install Data Communications SoftwareAbout the Front Panel OperationOperation PhoneTools FeaturesSetup Leased-Line OperationConnecting to the Internet AT Commands, S- Registers, and Result Codes Changing the Setup Password Remote ConfigurationBasic Procedure SetupCallback Security Changing the Setup PasswordTurning Callback Security On and Off Assigning Callback Passwords and Phone Numbers Setting Callback Security Message ParityPassword-Only Callback Calling ProceduresNumber-Entry Callback Extension-Entry Callback Callback Security CommandsDirect Connection Callback Assignments Form None of the Indicators Light TroubleshootingModem Does Not Respond to Commands Modem Cannot Connect When Dialing Page Modem Disconnects While Online There Are Garbage Characters on the Monitor Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Data Is Being LostFax and Data Software Can’t Run at the Same Time Modem Doesn’t Work with Caller IDFax Data Rates Appendix a Technical SpecificationsTransmit Level Identify the Current Firmware Version Upgrade OverviewAppendix B Upgrading Modem’s Firmware Identify the Modem FirmwareRestore Your Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareFCC Part 15 Regulation Appendix C Regulatory ComplianceFCC Part 68 Telecom Canadian Limitations Notice Fax Branding StatementInternational Modem Restrictions EMC, Safety and R&TTE Directive ComplianceSouth African Statement New Zealand Telecom Warning NoticeSetup Appendix D Installing a Modem Under LinuxConnecting to a Cisco Router Console Port Appendix E Connecting to a Cisco RouterConsole Port Connections Remote ConfigurationWarranty Appendix F Warranty, Service, and Technical SupportRepair Procedures for U.S. and Canadian Customers Online Warranty Registration Service Repair Procedures for International DistributorsReplacement Parts Technical Support Index Index