Multi-Tech Systems MT5634ZBA-VV.90, MT5634ZBAV.90, MT5634ZBAV.92 manual Table of Contents

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Table of Contents

Table of Contents

 

Chapter 1 - Introduction

5

The Products

5

The Features

5

Features Table

6

What Is in Your Modem Package

7

Chapter 2 - Installation

8

Safety Warnings

8

Step 1: Mount the Feet

8

Step 2: Change the Internal Jumpers

8

Step 3: Connect the Modem to Your PC

10

Step 4: Install the Modem Driver

12

Step 5: Configure the Modem for Your Country

13

Step 6: Install Data Communications Software

14

Step 7: Modem-on-Hold

14

Chapter 3 - Operation

15

About the Front Panel

15

PhoneTools Features

16

Leased-Line Operation

16

V.92 Operation

16

Connecting to the Internet

17

Chapter 4 - AT Commands, S-Registers, and Result Codes

18

Chapter 5 - Remote Configuration

19

Basic Procedure

19

Setup

19

Chapter 6 - Callback Security

20

Changing the Setup Password

20

Turning Callback Security On and Off

20

Setting Callback Security Message Parity

21

Assigning Callback Passwords and Phone Numbers

21

Calling Procedures

22

Callback Assignments Form

24

Chapter 7 - Troubleshooting

25

None of the Indicators Light

25

The Modem Does Not Respond to Commands

25

The Modem Cannot Connect When Dialing

26

The Modem Disconnects While Online

28

Modem Cannot Connect When Answering

29

File Transfer Is Slower Than It Should Be

29

Data Is Being Lost

29

There Are Garbage Characters on the Monitor

29

The Modem Doesn’t Work with Caller ID

30

Fax and Data Software Can’t Run at the Same Time

30

Appendix A - Technical Specifications

31

Appendix B - Upgrading the Modem’s Firmware

33

Upgrade Overview

33

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide

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Contents MultiModemZBA Global MT5634ZBA-Series MultiModemZBA Global MT5634ZBA-Series User Guide Table of Contents Index Features IntroductionProducts Features Products Features TableWhat Is in Your Modem Package Change the Internal Jumpers InstallationSafety Warnings Mount the FeetLocation of the Jumpers Changing the Dial-Up/Leased-Line JumperChanging the Voice Jumper Connect the Modem to the Telephone Line Connect the Two-Wire Leased Line Leased Line OnlyConnect the Modem to Your PC Connect the Modem to Your PCConnect Speakers Voice Option Connect the Modem to the AC Power OutletPower-On Test Connect a Microphone Voice OptionInstall the Modem Driver Installing the Modem DriverRemoving an Old Modem Driver Configure the Modem for Your Country Using the Global Wizard to Configure Your ModemUsing AT Commands to Configure Your Modem Modem-on-Hold Install Data Communications SoftwareAbout the Front Panel OperationOperation PhoneTools FeaturesSetup Leased-Line OperationConnecting to the Internet AT Commands, S- Registers, and Result Codes Changing the Setup Password Remote ConfigurationBasic Procedure SetupChanging the Setup Password Callback SecurityTurning Callback Security On and Off Assigning Callback Passwords and Phone Numbers Setting Callback Security Message ParityCalling Procedures Password-Only CallbackNumber-Entry Callback Callback Security Commands Extension-Entry CallbackDirect Connection Callback Assignments Form Troubleshooting None of the Indicators LightModem Does Not Respond to Commands Modem Cannot Connect When Dialing Page Modem Disconnects While Online There Are Garbage Characters on the Monitor Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Data Is Being LostFax and Data Software Can’t Run at the Same Time Modem Doesn’t Work with Caller IDFax Data Rates Appendix a Technical SpecificationsTransmit Level Identify the Current Firmware Version Upgrade OverviewAppendix B Upgrading Modem’s Firmware Identify the Modem FirmwareRestore Your Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareFCC Part 15 Regulation Appendix C Regulatory ComplianceFCC Part 68 Telecom Canadian Limitations Notice Fax Branding StatementInternational Modem Restrictions EMC, Safety and R&TTE Directive ComplianceSouth African Statement New Zealand Telecom Warning NoticeSetup Appendix D Installing a Modem Under LinuxConnecting to a Cisco Router Console Port Appendix E Connecting to a Cisco RouterConsole Port Connections Remote ConfigurationAppendix F Warranty, Service, and Technical Support WarrantyRepair Procedures for U.S. and Canadian Customers Online Warranty Registration Service Repair Procedures for International DistributorsReplacement Parts Technical Support Index Index