Multi-Tech Systems MT5634ZBAV.92, MT5634ZBA-VV.90 Extension-Entry Callback, Direct Connection

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Chapter 6 - Callback Security

Extension-Entry Callback

Use this procedure when calling from an extension at the callback number. The password that you use must be set up for an optional extension-entry callback.

1.Using a data communications program such as HyperTerminal or PhoneTools, dial the number of the callback modem.

2.When the connection is established, the callback modem responds with the following message:

Password>

3.Type an extension-entry password, press the plus key (+), type the extension to call back to, and press ENTER. You have three attempts or one minute to enter a valid password.

4.If the password is valid, the following message appears, and the modems disconnect:

OK Disconnecting

5.After the delay specified by the #CBDn command, the callback modem calls the extension that you entered after the + character. If the callback modem is unable to establish a connection, it tries again, up to the number of attempts specified by the #CBAn command.

6.After the modems reconnect, the following message reappears:

Password>

7.Type the same password you used to initiate the call. You are allowed three attempts to enter the password. After that, you will be disconnected.

8.If the password is valid, the following message appears, and the modems establish a working connection:

OK Connecting

Direct Connection

Use this procedure when you want to connect without first being called back. The password that you use must be set up for an optional direct connection.

1.Using a data communications program such as HyperTerminal or PhoneTools, dial the number of the callback modem.

2.When the connection is established, the callback modem responds with the following message:

Password>

3.Type a direct connection password, press the - key, and then press ENTER. You have three attempts or one minute to enter a valid password.

4.If the password is valid, the following message appears and the modems establish a working connection:

OK Connecting

Note: You can make all calls direct connect regardless of whether the password or phone number has the - character by using the %H1 command

Callback Security Commands

The AT Commands related to Callback to Security are included in the separate AT Commands Reference guide included on MT5634ZBA-Series Modem system CD.

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide

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Contents MultiModemZBA Global MT5634ZBA-Series MultiModemZBA Global MT5634ZBA-Series User Guide Table of Contents Index Products FeaturesIntroduction Features Products Features TableWhat Is in Your Modem Package Change the Internal Jumpers InstallationSafety Warnings Mount the FeetChanging the Voice Jumper Location of the JumpersChanging the Dial-Up/Leased-Line Jumper Connect the Modem to the Telephone Line Connect the Two-Wire Leased Line Leased Line OnlyConnect the Modem to Your PC Connect the Modem to Your PCConnect Speakers Voice Option Connect the Modem to the AC Power OutletPower-On Test Connect a Microphone Voice OptionRemoving an Old Modem Driver Install the Modem DriverInstalling the Modem Driver Using AT Commands to Configure Your Modem Configure the Modem for Your CountryUsing the Global Wizard to Configure Your Modem Modem-on-Hold Install Data Communications SoftwareAbout the Front Panel OperationOperation PhoneTools FeaturesSetup Leased-Line OperationConnecting to the Internet AT Commands, S- Registers, and Result Codes Changing the Setup Password Remote ConfigurationBasic Procedure SetupTurning Callback Security On and Off Changing the Setup PasswordCallback Security Assigning Callback Passwords and Phone Numbers Setting Callback Security Message ParityNumber-Entry Callback Calling ProceduresPassword-Only Callback Direct Connection Callback Security CommandsExtension-Entry Callback Callback Assignments Form Modem Does Not Respond to Commands TroubleshootingNone of the Indicators Light Modem Cannot Connect When Dialing Page Modem Disconnects While Online There Are Garbage Characters on the Monitor Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Data Is Being LostFax and Data Software Can’t Run at the Same Time Modem Doesn’t Work with Caller IDFax Data Rates Appendix a Technical SpecificationsTransmit Level Identify the Current Firmware Version Upgrade OverviewAppendix B Upgrading Modem’s Firmware Identify the Modem FirmwareRestore Your Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareFCC Part 15 Regulation Appendix C Regulatory ComplianceFCC Part 68 Telecom Canadian Limitations Notice Fax Branding StatementInternational Modem Restrictions EMC, Safety and R&TTE Directive ComplianceSouth African Statement New Zealand Telecom Warning NoticeSetup Appendix D Installing a Modem Under LinuxConnecting to a Cisco Router Console Port Appendix E Connecting to a Cisco RouterConsole Port Connections Remote ConfigurationRepair Procedures for U.S. and Canadian Customers Appendix F Warranty, Service, and Technical SupportWarranty Online Warranty Registration Service Repair Procedures for International DistributorsReplacement Parts Technical Support Index Index