Callback Security | Multi-Tech Systems MT5634ZBAV.92, MT5634ZBAV.90

Chapter 6 - Callback Security

This chapter describes how to use callback security with your modem. Callback security protects your network from unauthorized access and helps control long-distance costs. When callback security is enabled, all callers are requested to enter a password. If a valid password is received, the modem hangs up and returns the call by dialing a phone number that is stored with the password. The person being called back must then enter the password a second time to establish a connection.

Up to 30 callback passwords and dialing strings can be stored in the modem. Each dialing string can be up to 34 or 35 characters long and can contain commands as well as phone numbers. For mobile callers, the dialing string can be programmed to allow the caller to bypass the stored callback number by entering a temporary callback number, to enter an extension at the callback number, or to make a direct connection without callback.

For local security, the passwords and dialing strings that are stored in the modem are protected from tampering by a setup password, which you should change when you set up the modem. You can further protect the modem against tampering by disabling its ability to respond to most AT commands. To check for attempted break-ins, you can request the modem to display the number of failed password attempts.

Your modem was shipped with a default setup password (MTSMODEM). The same password is used for both callback security and remote configuration (Chapter 5). Because anyone who has access to this guide has access to the default password, you should change the password during your initial setup.

Changing the Setup Password

1.Open a data communications program such as HyperTerminal or PhoneTools.

2.In the terminal window, type AT#SMTSMODEM (or AT#Sxxxxxxxx if you have replaced the MTSMODEM password with xxxxxxxx). Press ENTER. The modem responds with OK if the setup password is correct and ERROR if it is wrong.

3.To change the password, type AT#S=xxxxxxxx, where xxxxxxxx stands for the password, and then press ENTER. The password can include any keyboard character, and can be up to eight characters long. The modem responds with OK.

4.The new password is saved automatically. You can now either enter more AT commands or exit the data communications program. The next time you wish to set up the modem, you must use the new password.

CAUTION: Passwords are case-sensitive. The next time you enter the password, it must be in the same case as you set it up.

Turning Callback Security On and Off

Callback security must be turned on to enter many callback security commands.

1.Open a data communications program such as HyperTerminal or PhoneTools.

2.In the terminal window, type AT#Sxxxxxxxx, where xxxxxxxx is your password. Press ENTER. The modem responds with OK if the setup password is correct and ERROR if it is wrong.

3.Type one of the following commands:

To turn off callback security: Type AT#CBS0 and press ENTER. Callers no longer need a password to connect to the modem, the modem is unable to call them back, and the stored dialing command locations 0–3 become available.

To turn on both local and remote callback security: Type AT#CBS1. Press ENTER. With local security turned on, you must enter the setup password before you can enter any AT command except the AT, ATIn, and AT#Sxxxxxxxx commands. For a description of remote callback security, see the following paragraph.

To turn on remote callback security only: Type AT#CBS2 and press ENTER. With remote callback security turned on, each caller is asked to enter a password, is called back, and then

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide