Multi-Tech Systems MT5634ZBAV.92, MT5634ZBAV.90 MultiModemZBA Global MT5634ZBA-Series User Guide

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MultiModemZBA

Global MT5634ZBA-Series User Guide

MT5634ZBA–V.90, MT5634ZBA-V–V.90, MT5634ZBA–V.92, MT5634ZBA-V–V.92 PN S000286A, Version A

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 2003, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revisions
Revision Level	Date	Description
A	02/12/03	Initial release.

Trademarks

MultiModemZBA, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. Microsoft, Windows, Windows 95, Windows NT, and Windows 2000 are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Patents

This device covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D353, 598; 5,355,365; 5,309,562; 5,301,274

Other Patents Pending

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874

Technical Support
Country	By Email	By Phone
France:	support@multitech.fr	(33) 1-64 61 09 81
India:	support@multitechindia.com	91 (124)	6340778
U.K.:	support@multitech.co.uk	(44) 118	959 7774
U.S. and Canada:	support@multitech.com	(800) 972-2439
Rest of the World:	support@multitech.com	(763) 717-5863

Internet Address: http://www.multitech.com

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Contents MultiModemZBA Global MT5634ZBA-Series MultiModemZBA Global MT5634ZBA-Series User Guide Table of Contents Index Products FeaturesIntroduction Features Table Features ProductsWhat Is in Your Modem Package Mount the Feet InstallationSafety Warnings Change the Internal JumpersChanging the Voice Jumper Location of the JumpersChanging the Dial-Up/Leased-Line Jumper Connect the Modem to Your PC Connect the Two-Wire Leased Line Leased Line OnlyConnect the Modem to Your PC Connect the Modem to the Telephone LineConnect a Microphone Voice Option Connect the Modem to the AC Power OutletPower-On Test Connect Speakers Voice OptionRemoving an Old Modem Driver Install the Modem DriverInstalling the Modem Driver Using AT Commands to Configure Your Modem Configure the Modem for Your CountryUsing the Global Wizard to Configure Your Modem Install Data Communications Software Modem-on-HoldOperation About the Front PanelLeased-Line Operation PhoneTools FeaturesSetup OperationConnecting to the Internet AT Commands, S- Registers, and Result Codes Setup Remote ConfigurationBasic Procedure Changing the Setup PasswordTurning Callback Security On and Off Changing the Setup PasswordCallback Security Setting Callback Security Message Parity Assigning Callback Passwords and Phone NumbersNumber-Entry Callback Calling ProceduresPassword-Only Callback Direct Connection Callback Security CommandsExtension-Entry Callback Callback Assignments Form Modem Does Not Respond to Commands TroubleshootingNone of the Indicators Light Modem Cannot Connect When Dialing Page Modem Disconnects While Online Data Is Being Lost Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeAppendix a Technical Specifications Fax Data RatesTransmit Level Identify the Modem Firmware Upgrade OverviewAppendix B Upgrading Modem’s Firmware Identify the Current Firmware VersionUpgrade the Modem’s Firmware Download the Upgrade FileExtract the Upgrade Files Restore Your ParametersAppendix C Regulatory Compliance FCC Part 15 RegulationFCC Part 68 Telecom Fax Branding Statement Canadian Limitations NoticeEMC, Safety and R&TTE Directive Compliance International Modem RestrictionsNew Zealand Telecom Warning Notice South African StatementAppendix D Installing a Modem Under Linux SetupAppendix E Connecting to a Cisco Router Connecting to a Cisco Router Console PortRemote Configuration Console Port ConnectionsRepair Procedures for U.S. and Canadian Customers Appendix F Warranty, Service, and Technical SupportWarranty Repair Procedures for International Distributors Online Warranty Registration ServiceReplacement Parts Technical Support Index Index