Multi-Tech Systems MT2834ZPX owner manual Index

Page 4

Chapter 5 - Troubleshooting

 

Troubleshooting

49

The Modem Does Not Respond to Commands

49

The Modem Dials But Cannot Make a Connection

51

The Modem Disconnects While Online

53

The Modem Cannot Connect When Answering

54

File Transfer Is Slower Than It Should Be

54

Losing Data

54

Getting Garbage Characters on the Monitor

55

Fax and Communications Software Won’t Run at the Same Time

55

Chapter 6 - Testing Your Modem

 

Local Analog Loopback Test/V.54 Loop 3

56

Digital Loopback Test/V.54 Loop 2 (Local/Manual)

57

Digital Loopback Test/V.54 Loop 2 (Remote/Automatic)

58

Chapter 7 - Service, Warranty and Tech Support

 

Introduction

60

Limited Warranty

60

On-line Warranty Registration

61

Tech Support

61

Recording Modem Information

61

Service

62

About the Multi-Tech BBS

63

To log on to the Multi-Tech BBS

63

To Download a file

63

About CompuServe/Internet

65

About the Multi-TechFax-Back Service

65

Appendix A - Technical Specifications

 

Appendix B - Tone Dial Frequencies

 

Appendix C - FCC and Canadian Regulations

 

FCC Regulations for Telephone Line Interconnection

71

Canadian Limitations Notice

74

Index

 

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Contents Page Record of Revisions Revision Description Contents Index Introduction and Description Modem Features Fax Features Product DescriptionHow to Use This Manual Installation and ConnectionSoftware Configuration AT Commands and S-RegistersService, Warranty & Technical Support/ BBS Testing Your ModemAppendices Installation and Configuration Safety WarningsConfiguration/Installation Procedure Configuration and Installation Procedure StepProcedureInstallation and Configuration Is Your MT2834ZPX Ready for Use? Operating Your MT2834ZPX Simple Operations Software Configuration Introduction Configuring Software for Your ModemPC Initialization Strings AT &F X4 S0= 2 MChanging Default Parameters Configuring Software for Your ComputerConfiguring Software for the Remote System Terminal EmulationFile Transfer Protocols When to Disable Data CompressionAT &F S0=0 X4 &E14 M 16550 Uart and Windows Disabling Error CorrectionAT &F S0=0 X4 &E0 M COMnFIFO=1 COM2FIFO=1Page Modem AT Commands Command a Default $BA0 Description Command Values Default $EB0 Description =0 thru $Fn Command Values Default Command Values Default Description Default &P1 Description RFn Command T = 0, 1, 2, or Values Default Description Command @ Remote Configuration Procedures Remote ConfigurationRemote Configuration Operation Procedures StepProcedure Password Commands Contd. Remote Configuration Operation ProceduresRegisters Escape Code CharacterReturn Character Pause Time for Comma S13 Remote Configuration Escape Character S29 Local Inactivity Timer S36 Time Between DTR Inactive and Modem Off-Hook Result Codes Q0 Multi-Tech Result CodesQ1 Standard AT Result Codes AT Commands and S-Register Summary Troubleshooting Modem Does Not Respond to CommandsPage Modem Dials But Cannot Make a Connection Page Modem Disconnects While Online File Transfer Is Slower Than It Should Be Modem Cannot Connect When AnsweringLosing Data Getting Garbage Characters on the Monitor Fax and Communications Software Won’t Run at the Same TimeTesting Your Modem Local Analog Loopback Test/V.54 Loop Local Analog Loopback TestDigital Loopback Test/V.54 Loop 2 Local/Manual Digital Loopback Test/V.54 Loop 2 Remote/ Automatic Digital Loopback Test local/manualDigital Loopback Test remote/automatic Service, Warranty and Tech Support Introduction Limited WarrantyTech Support On-line Warranty RegistrationRecording Modem Information Service About the Multi-Tech BBS To log on to the Multi-Tech BBSTo Download a file If you know the file nameIf you don’t know the file name About the Multi-Tech Fax-Back Service About CompuServe/InternetAppendix a Technical Specifications Intelligent Features Command BufferModulation Fax ModulationsCarrier Frequencies BpsBell Standard Carrier FrequenciesDataCarrier Frequencies Connectors DiagnosticsTemperature Power Consumption DimensionsAppendix B Tone Dial Frequencies 697 770 852 941 1209 Digits 1336 1477 1633Appendix C FCC and Canadian Regulations RJ11C or RJ11W single line Appendix C FCC and Canadian Regulations Canadian Limitations Notice Index 15, 19 In-band Escape Sequence MultiExpress for Windows PBX/CBX Disconnect Drop Time for DSR/CTS/CD Rings Which Have Occurred Registers Serial port 17, 20, 21 17, 19