Multi-Tech Systems MT2834ZPX owner manual Service

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MT2834ZPX Owner's Manual

Service

If your tech support specialist decides that service is required, modems may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems (within North America).

Include the following with your modem:

•a description of the problem.

•return billing and return shipping addresses.

•contact name and phone number.

•check or purchase order number for payment if the modem is out of warranty. (The standard repair charge for this modem is $95. This price is valid at the time of this publication but could change in the future. Check with your technical support specialist.)

•if possible, note the name of the technical support specialist with whom you spoke.

If you need to inquire about the status of the returned product, be prepared to provide the serial number of the product sent (see previous section).

Send modems to this address:

MULTI-TECH SYSTEMS, INC.

2205 WOODALE DRIVE

MOUNDS VIEW, MINNESOTA 55112

ATTN: SERVICE OR REPAIRS

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Contents Page Record of Revisions Revision Description Contents Index Introduction and Description Modem Features Fax Features Product DescriptionSoftware Configuration How to Use This ManualInstallation and Connection AT Commands and S-RegistersAppendices Testing Your ModemService, Warranty & Technical Support/ BBS Installation and Configuration Safety WarningsConfiguration/Installation Procedure Configuration and Installation Procedure StepProcedureInstallation and Configuration Is Your MT2834ZPX Ready for Use? Operating Your MT2834ZPX Simple Operations Software Configuration Introduction Configuring Software for Your ModemPC Initialization Strings AT &F X4 S0= 2 MChanging Default Parameters Configuring Software for Your ComputerConfiguring Software for the Remote System Terminal EmulationAT &F S0=0 X4 &E14 M When to Disable Data CompressionFile Transfer Protocols AT &F S0=0 X4 &E0 M Disabling Error Correction16550 Uart and Windows COMnFIFO=1 COM2FIFO=1Page Modem AT Commands Command a Default $BA0 Description Command Values Default $EB0 Description =0 thru $Fn Command Values Default Command Values Default Description Default &P1 Description RFn Command T = 0, 1, 2, or Values Default Description Command @ Remote Configuration Operation Procedures StepProcedure Remote ConfigurationRemote Configuration Procedures Password Commands Contd. Remote Configuration Operation ProceduresRegisters Escape Code CharacterReturn Character Pause Time for Comma S13 Remote Configuration Escape Character S29 Local Inactivity Timer S36 Time Between DTR Inactive and Modem Off-Hook Result Codes Q0 Multi-Tech Result CodesQ1 Standard AT Result Codes AT Commands and S-Register Summary Troubleshooting Modem Does Not Respond to CommandsPage Modem Dials But Cannot Make a Connection Page Modem Disconnects While Online Losing Data Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Getting Garbage Characters on the Monitor Fax and Communications Software Won’t Run at the Same TimeTesting Your Modem Local Analog Loopback Test/V.54 Loop Local Analog Loopback TestDigital Loopback Test/V.54 Loop 2 Local/Manual Digital Loopback Test/V.54 Loop 2 Remote/ Automatic Digital Loopback Test local/manualDigital Loopback Test remote/automatic Service, Warranty and Tech Support Introduction Limited WarrantyRecording Modem Information On-line Warranty RegistrationTech Support Service To Download a file About the Multi-Tech BBSTo log on to the Multi-Tech BBS If you know the file nameIf you don’t know the file name About the Multi-Tech Fax-Back Service About CompuServe/InternetAppendix a Technical Specifications Modulation Intelligent FeaturesCommand Buffer Fax ModulationsCarrier Frequencies Carrier FrequenciesDataCarrier Frequencies BpsBell Standard Temperature Power Consumption ConnectorsDiagnostics DimensionsAppendix B Tone Dial Frequencies 697 770 852 941 1209 Digits 1336 1477 1633Appendix C FCC and Canadian Regulations RJ11C or RJ11W single line Appendix C FCC and Canadian Regulations Canadian Limitations Notice Index 15, 19 In-band Escape Sequence MultiExpress for Windows PBX/CBX Disconnect Drop Time for DSR/CTS/CD Rings Which Have Occurred Registers Serial port 17, 20, 21 17, 19