MaxTech V.32bis, V.42bis user manual Modem does not dial

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Similarly, IRQ settings must be set correctly to receive data from the modem.

3.Make sure that your modem is initialized correctly. Your modem may have been initialized to not display responses. You may factory-reset the modem by issuing AT&F and press ENTER. The factory default allows the modem to display responses after a command has been executed.

4.Make sure the baud rate setting in your software is set to 57600, 38400, 19200, 14400, 9600, 2400, 1200, or 300 bps. An incorrect baud rate prevents the modem from operating properly.

Modem does not dial.

1.Make sure the modem is connected to a working phone line. Replace the modem with a working phone to ensure that the phone line is working.

2.Make sure the phone line is connected to the jack marked “LINE.” Incorrect connection prevents the modem from operating properly. Refer to Section 2.2 for modem connec- tion instructions.

Modem dials but does not connect.

1.Make sure the IRQ setting is identical on both the modem AND the software. Modem and software must be configured identically.

2.Make sure the phone line is working properly. Replace the modem with a regular phone and dial the number. If the line sounds noisy, you may have difficulty connecting to the remote device.

Modem makes a connection but no data appears on your screen.

1.The remote system may be waiting to receive your data before it begins. Try pressing the ENTER key a few times.

2.Make sure the correct data format (data bits, stop bits, and parity bits) and flow control (RTS/CTS) method are being used.

3.Make sure the correct terminal emulation mode is being used (see communication software manual).

4.Make sure the modem is not sharing an IRQ or COM port with another device (see Section 2.4).

High pitch tone is heard whenever you answer the phone.

1.Make sure Auto-Answer is turned off. Your modem is factory configured to NOT auto-answer. Issue AT&F to factory reset your modem.

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Contents Contents Unpacking Your Modem Hardware InstallationFasten the retaining bracket Software Installation/ConfigurationPage Devices in your computer cannot share an IRQ with COM Port and Interrupt SettingsUsing Your Modem Testing Your Modem After InstallationCommand Structure Where To Go From HereExecuting Commands Basic AT Commands Extended AT Commands Enable Trellis Coding @ Mode after DTR toggleGuard tone disabled Force DSR Signal High onDisable Auto Fall Forward/Back 22bis auto-retrain disabled22bis auto-retrain enabled Enable Auto Fall Forward/BackFax Class 1 Commands Voice Mode Commands S Registers Function Range/units Default Basic Response Codes Modem dials but does not connect Modem does not respond to commandsModem does not dial Modem exhibits poor voice record or playback Modem makes a connection but no data appears on your screenHigh pitch tone is heard whenever you answer the phone Uart FCC ComplianceDOC Compliance Information FCC Class B StatementDisclaimer, Copyright, And Other Notices Section One Introduction Software Installation/Configuration COM Port and Interrupt Settings Switch Block SW-1 Location Switch Block Settings Testing Your Modem After Installation With AT or follow with Enter Bold text Command Function Manually answer incoming callCcitt mode Originate calls in answer modeCommands are not echoed Hz guard tone Resets modem after DTR toggleRecall factory default configuration Toggle\A3 MNP/V.42/V.42bis Commands\Q3 Switch to reliable link from normal link S Registers Register Function Range/units DefaultSection Five Result Codes Section Six Troubleshooting Modem does not dial Power 75 W Section Eight Support and Service DOC Compliance Information Disclaimer, Copyright, And Other Notices