MaxTech V.32bis, V.42bis user manual Section Eight Support and Service

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Temperature:

0 to 55 degrees C (Operating); -20 to 80

 

degrees C (Non-operating)

Section Eight - Support and Service

In the unlikely event you experience difficulty in the use of this product, we suggest you: (1) consult the Troubleshooting section of this guide and (2) consult with your dealer. To obtain service for this product, follow the Return Merchandise Authorization Proce- dure as outlined in the Warranty card.

Section Nine - FCC , DOC & Other Notices

9.1 FCC Compliance

This equipment complies with Part 68 of the FCC Rules. On this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this informa- tion to your telephone company.

If your telephone equipment causes harm to the telephone net- work, the Telephone Company may discontinue your service temporarily. If possible, they will notify in advance. But, if advance notice isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect proper operation of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

The FCC prohibits this equipment to be connected to party lines or coin-telephone service.

In the event that this equipment should fail to operate properly, disconnect the equipment from the phone line to determine if it is causing the problem. If the problem is with the equipment, discon- tinue use and contact your dealer or vendor.

The FCC also requires the transmitter of a FAX transmission be properly identified (per FCC Rules Part 68, Sec. 68.381 (c) (3)).

9.2 FCC Class B Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

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Contents Contents Unpacking Your Modem Hardware InstallationFasten the retaining bracket Software Installation/ConfigurationPage Devices in your computer cannot share an IRQ with COM Port and Interrupt SettingsUsing Your Modem Testing Your Modem After InstallationExecuting Commands Where To Go From HereCommand Structure Basic AT Commands Extended AT Commands Guard tone disabled Mode after DTR toggleForce DSR Signal High on Enable Trellis Coding @22bis auto-retrain enabled 22bis auto-retrain disabledEnable Auto Fall Forward/Back Disable Auto Fall Forward/BackFax Class 1 Commands Voice Mode Commands S Registers Function Range/units Default Basic Response Codes Modem does not dial Modem does not respond to commandsModem dials but does not connect High pitch tone is heard whenever you answer the phone Modem makes a connection but no data appears on your screenModem exhibits poor voice record or playback Uart FCC ComplianceDOC Compliance Information FCC Class B StatementDisclaimer, Copyright, And Other Notices Section One Introduction Software Installation/Configuration COM Port and Interrupt Settings Switch Block SW-1 Location Switch Block Settings Testing Your Modem After Installation Ccitt mode Bold text Command Function Manually answer incoming callOriginate calls in answer mode With AT or follow with EnterCommands are not echoed Recall factory default configuration Resets modem after DTR toggleToggle Hz guard tone\A3 MNP/V.42/V.42bis Commands\Q3 Switch to reliable link from normal link S Registers Register Function Range/units DefaultSection Five Result Codes Section Six Troubleshooting Modem does not dial Power 75 W Section Eight Support and Service DOC Compliance Information Disclaimer, Copyright, And Other Notices