Lantronix 900-332 manual Please try again, Caps Lock is not on

Page 78

Troubleshooting

 

Problem/Message

Reason

Solution

 

When you Telnet to port 1 to

You may have entered the

Confirm that the Ethernet address

 

assign an IP address to the

Ethernet address incorrectly with

that you entered with the ARP

 

device server, the Telnet

the ARP command.

command is correct. The Ethernet

 

window does not respond for a

 

address may only include

 

long time.

 

numbers 0-9 and letters A-F. In

 

 

 

Windows and usually in Unix, the

 

 

 

segments of the Ethernet address

 

 

 

are separated by dashes. In some

 

 

 

forms of Unix, the Ethernet

 

 

 

address is segmented with

 

 

 

colons.

 

 

 

 

 

 

The IP address you are trying to

Confirm that your PC has an IP

 

 

assign is not on your logical

address and that it is in the same

 

 

subnet.

logical subnet that you are trying

 

 

 

to assign to the device server.

 

 

 

 

 

 

The device server may not be

Make sure that the Link LED is lit.

 

 

plugged into the network

If the Link LED is not lit, then the

 

 

properly.

device server is not properly

 

 

 

plugged into the network.

 

 

 

 

 

When you try to assign an IP

The cause is most likely one of

Double-check the parameters that

 

with DeviceInstaller, you get the

the following:

you specified.

 

following message:

 

Note: You cannot assign an IP

 

 

The Hardware address you

address to a device server

 

No response from device!

specified is incorrect.

through a router.

 

Verify the IP, Hardware

 

 

 

Address and Network Class.

The IP address you are trying to

 

 

Please try again.

assign is not a valid IP for your

 

 

 

logical subnet.

 

 

 

You did not choose the correct

 

 

 

subnet mask.

 

 

 

 

 

 

The device server is not

The most likely reason is the

The serial settings for the serial

 

communicating with the serial

wrong serial settings were

device and the device server must

 

device it is attached to.

chosen.

match. The default serial settings

 

 

 

for the device server are RS-232,

 

 

 

9600 baud, 8 character bits, no

 

 

 

parity, 1 stop bit, no flow control.

 

 

 

 

 

When you try to enter the setup

The issue is most likely

Double-check everything in the

 

mode on the device server via

something covered in the

problem above. Confirm that

 

the serial port, you get no

previous problem, or possibly,

Caps Lock is not on.

 

response.

you have Caps Lock on.

 

 

 

 

 

 

You can ping the device server,

There may be an IP address

Turn the device server off and

 

but not Telnet to the device

conflict on your network

then issue the following

 

server on port 9999.

 

commands at the DOS prompt of

 

 

You are not Telnetting to port

your computer:

 

 

 

 

 

9999.

ARP -D X.X.X.X (X.X.X.X is the IP

 

 

 

 

 

 

 

9-2

WiPort™ User Guide

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Contents WiPort User Guide Page Lantronix Corporate Headquarters Technical SupportSales Offices Disclaimer and Revisions Contents Wlan Settings5-19 ContentsAccessing Setup Mode Expert Settings5-20Gpio Pins Factory DefaultsExit Configuration Mode Control ProtocolPage Chapter Summary Using This GuidePurpose and Audience Remaining chapters in this guide includeUsing This Guide Additional DocumentationIntroduction CapabilitiesProtocol Support Configuration MethodsApplications IntroductionIP Address Addresses and Port NumbersHardware Address Port NumbersPage Configuration using DeviceInstaller Accessing WiPort using DeviceInstallerServer Configuration Wlan Configuration Host List Configuration OEM Pin ConfigurationConfiguration Using DeviceInstaller Channel 1 and Channel 2 Configuration UDP Datagram Mode Common I/F Mode SettingSerial Settings Passive ConnectionActive Connection Disconnection ConnectionBuffer Flushing Email Configuration PackingTriggers Unit NamePage Configuration using Web-Manager Accessing WiPort using Web-ManagerNetwork Configuration Configuration Using Web-ManagerClick the OK button when finished Automatic IP Address ConfigurationStatic IP Address Configuration Select Obtain IP address automaticallyIP Address Select Use the following IP configurationDefault Gateway Subnet MaskServer Configuration AdvancedSerial Settings Retry SettingsHost Information Available fields, enter the following information Port SettingsDisable Serial Port ChannelFlush Input Buffer Serial to Network Connection Settings TCPPack Control Flush Output Buffer Network to SerialConnect Mode Passive Connection Connect Mode Active ConnectionConnect Protocol Endpoint Configuration Disconnect ModeCommon Options Connection Settings UDP Datagram ModeConfigure the following fields Change Address TableMail Server IP Address Recipients Configurable PinsEnable Serial Trigger ConditionsMessage Properties Ad Hoc Settings Wireless Network SecurityEnter or modify the following fields Advanced Settings Configure or modify the following fields for each pinUpdating Settings Page Configuration via Serial Mode or Telnet Port Accessing Setup ModeTelnet Access Serial Port Access Configuration Via Serial Mode or Telnet PortClick OK. The following information displays Set the IP Address Set the Gateway IP AddressDhcp Name Change Telnet Configuration PasswordSet the Netmask Network Class Host Bits NetmaskMode Option Interface ModeFollowing table displays available I/F Mode options Interface Mode OptionsPort Number Common I/F Mode Setting Binary HexFlow Flow Control OptionConnect Mode Option Connect ModeEnter Connect Mode options in hexadecimal notation Port Numbers Reserved forIncoming Connection ResponseManual Connection Manual Connection Address ExampleAutostart Automatic Connection Hostlist Hostlist ExampleModem Mode Datagram TypeMessage Meaning Modem Mode Command Modem Mode CommandsFunction Modem Mode Function Command Remote IP AddressRemote Port 10. Disconnect Mode Options Flush ModeDisconnect Mode Option 11. Flush Mode OptionsOption SendChar 1 and SendChar2 DisConnTime Inactivity TimeoutChannel Port Password Telnet Terminal TypeMail Server Recipient Unit NameDomain Name TriggerEnable Ad Hoc Network Creation Wlan SettingsEnable Wlan Find Network NameExpert Settings Security SettingsDisable Tftp Firmware Upgrade Disable SnmpDisable Telnet Setup Disable Port 77FE HexFactory Defaults Channel 1 Configuration Channel 2 ConfigurationWlan Settings Security Settings Exit Configuration ModeExpert Settings Email SettingsFeatures Configurable PinsGpio Pins Control ProtocolByte 0 Command Types CommandsConfigurable Pins Command 10h, Get FunctionsCommand 13h, Get Current States Command 11h, Get DirectionsCommand 12h, Get Active Levels Command 19h, Set DirectionsCommand details Command 1Ah, Set Active LevelsCommand 1Bh, Set States Examples1Bh = response to command 1Bh 03h, 00h, 00h, 00h = Page Entering Monitor Mode via the Network Port Monitor ModeEntering Monitor Mode via the Serial Port To enter Monitor Mode locallyCommand Command Name Function Monitor Mode CommandsFollowing commands are available in Monitor Mode Monitoring the NetworkObtaining Firmware Reloading Firmware Using Tftp Graphical User InterfaceUpdating Firmware ROM File FWX FileUsing Tftp Command Line Interface Recovering the Firmware Using the Serial PortTroubleshooting Troubleshooting Problems and Error MessagesProblem/Message Reason Solution Please try again Caps Lock is not onGeneral DeviceInstaller Settings Device Server messageTechnical Support Technical Support Europe, Middle East, and Africa
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