GE CBR-PB3-WD installation manual Troubleshooting, Up Off = U Down On = D, Switch Setting

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7 Troubleshooting

If you are unable to verify capture of transaction text, do the following:

1.Check that each device is properly powered.

2.Check that the ECR to Camera address is correctly programmed SW1.

3.Check that all cables and cable connections are correct

4.If data is being displayed but is not intelligible, the likelihood is that the baud rate is different than the default value for the selected register. Check with the baud rate settings for the Receipt Printer on your POS system.

To change the Baud Rate, the available settings are controlled via the dipswitch settings on SW2 (dipswitches 2-4).

Legend:

Up (Off) = U

 

 

Down (On) = D

 

 

 

 

 

 

 

 

 

 

 

 

SW2

 

 

 

 

 

Switch Setting

 

 

 

 

 

 

 

Baud Rate

2

 

3

4

 

Port 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1200

 

U

 

U

U

 

 

 

 

 

 

 

2400

 

U

 

U

D

 

 

 

 

 

 

 

4800

 

U

 

D

U

 

 

 

 

 

 

 

9600

 

U

 

D

D

 

 

 

 

 

 

 

 

14.4k

 

D

 

U

U

 

 

 

 

 

 

 

 

19.2k

 

D

 

U

D

 

 

 

 

 

 

 

 

38.4k

 

D

 

D

U

 

 

 

 

 

 

 

5.If the DVMRe is not receiving data at all, you can use a built-in demonstration text message to verify that the PB3 is passing data to the DVMRe (see Section 6.2 for demo mode).

a.Remember to return the dipswitches to the normal mode (Demo mode off).

6.If you are still unable to get the Interface to work, please contact Kalatel Technical Support.

Kalatel CBR-PB3-WD

19

0150-0261A

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Contents Kalatel CBR-PB3-WD ProBridge Receipt Printer Interface Copyright Information Table of Contents 14.1 Factory Service 14.2 Warranty Cable Specifications Warranty and ServiceCompatibility Additional Equipment Provided by InstallerCBR-PB3-WD ProBridge Kalatel CBR-PB3-WD DescriptionKalatel Components Installation SummaryHow to Use this Manual Before You BeginPower Installation Environment4310-0007 120VAC Power Supply Tolerance ±10% Frequency 50 Hz Power Supply Output 4310-0008 220VAC Power SupplyProBridge Diagram Important Switch Assignments Default Factory Dipswitch SettingsDVMRe Triplex Connection DiagramSample Systems Termination Termination SwitchPB3 Physical Installation Detailed Installation StepsAssociating ECR data to a specific camera Configuring the PB3 for POS InterfaceProcess several POS transactions at the Cash Register Kalatel CBR-PB3-WD 0150-0261A Special Functions Demo Simulated Message ModeDisplay Memory Reset Clear Memory Kalatel CBR-PB3-WD 0150-0261A Baud Rate Port 1200 2400 4800 9600 14.4k 19.2k 38.4k TroubleshootingSwitch Setting Up Off = U Down On = DTroubleshooting Guide Dipswitch 5 Camera Assignment Dipswitch Numbers SW1 DipswitchesText to Camera Address SW1 Manual Dipswitch Settings Available Manual Switch ConfigBaud Rate Protocol Kalatel CBR-PB3-WD 0150-0261A Equipment Required HyperTerminal SetupSetting up the ProBridge for HyperTerminal Operation Manual HyperTerminal Configuration Menu Selection 2 Protocol Options q Asynchronous Setup Option 2 Port #2Menus Selection 7 Device Type q Generic Receipt Printer Menu Selection 5 Mode The available selections areMenu Selection 3 Baud Rate Menu Selection 4 Parity11 PB3-POS with DVMRe -CD/CS Units DVMRe-CS/CD SetupCommunicationsRS-232Port 1 ATM Activate Final Testing ProBridge to Triplex DVMRe-CT Cable SpecificationsRJ-45 Connector RJ-45 Connector DB9F ConnectorProBridge to ProBridge Cable Communication Type RS-485 Connector Type RJ45, RJ45RJ45 Connector DB9F Connector DB9F and DB9M ConnectorSpecifications Factory Address Warranty and ServiceFactory Service WarrantyAdvance Replacement Policy