GE CBR-PB3-WD installation manual Troubleshooting Guide

Page 20

7.Section 4 contains all of the default Jumper Settings, if it is necessary for you to manually configure the interface.

Troubleshooting Guide

Problem

Solution

 

 

Red LED is not

Check to make sure the power transformer is plugged

illuminated

in properly.

 

 

 

Replace power transformer.

 

 

Cannot display

Make sure the Triplex is showing the text box on

demo text

Monitor A.

 

 

 

Dip switch setting should be SW1: ON ON OFF ON

 

 

 

Check that the serial cable is plugged into Port

 

RS232/2 on the Triplex and Port 1 of the PB3 with the

 

RJ45 to RJ45 cable (4310-0034B).

 

 

 

Ensure the baud rate for Port 2 (RS232) on the Triplex

 

is set to 19200 bps.

 

 

 

Ensure camera addresses are set correctly.

 

 

Cannot connect

Check cable connection.

with HyperTerminal

 

 

 

 

Ensure the computers com port is enabled in the

 

system bios and Windows control panel.

 

 

 

Verify HyperTerminal’s communication settings are

 

19200, 8, N, 1, no flow control.

 

 

Kalatel CBR-PB3-WD

20

0150-0261A

Image 20
Contents Kalatel CBR-PB3-WD ProBridge Receipt Printer Interface Copyright Information Table of Contents Cable Specifications Warranty and Service 14.1 Factory Service 14.2 WarrantyAdditional Equipment Provided by Installer CBR-PB3-WD ProBridgeKalatel CBR-PB3-WD Description CompatibilityInstallation Summary How to Use this ManualBefore You Begin Kalatel Components4310-0007 120VAC Power Supply Installation EnvironmentPower 4310-0008 220VAC Power Supply Tolerance ±10% Frequency 50 Hz Power Supply OutputProBridge Diagram Default Factory Dipswitch Settings Important Switch AssignmentsConnection Diagram DVMRe TriplexTermination Switch Sample Systems TerminationDetailed Installation Steps PB3 Physical InstallationProcess several POS transactions at the Cash Register Configuring the PB3 for POS InterfaceAssociating ECR data to a specific camera Kalatel CBR-PB3-WD 0150-0261A Display Memory Demo Simulated Message ModeSpecial Functions Reset Clear Memory Kalatel CBR-PB3-WD 0150-0261A Troubleshooting Switch SettingUp Off = U Down On = D Baud Rate Port 1200 2400 4800 9600 14.4k 19.2k 38.4kTroubleshooting Guide Text to Camera Address SW1 DipswitchesDipswitch 5 Camera Assignment Dipswitch Numbers SW1 Baud Rate Manual Switch ConfigManual Dipswitch Settings Available Protocol Kalatel CBR-PB3-WD 0150-0261A HyperTerminal Setup Equipment RequiredSetting up the ProBridge for HyperTerminal Operation Manual HyperTerminal Configuration Setup Option 2 Port #2 Menu Selection 2 Protocol Options q AsynchronousMenu Selection 5 Mode The available selections are Menu Selection 3 Baud RateMenu Selection 4 Parity Menus Selection 7 Device Type q Generic Receipt PrinterCommunicationsRS-232Port 1 ATM Activate DVMRe-CS/CD Setup11 PB3-POS with DVMRe -CD/CS Units Final Testing Cable Specifications RJ-45 ConnectorRJ-45 Connector DB9F Connector ProBridge to Triplex DVMRe-CTCommunication Type RS-485 Connector Type RJ45, RJ45 RJ45 ConnectorDB9F Connector DB9F and DB9M Connector ProBridge to ProBridge CableSpecifications Warranty and Service Factory ServiceWarranty Factory AddressAdvance Replacement Policy