Enterasys Networks C2K122-24 manual Refer to the SecureStack C2 Configuration Guide for the IP

Troubleshooting Checklist

Table 4-1 Troubleshooting Checklist (continued)

Problem	Possible Cause	Recommended Action
Cannot contact the	IP address not assigned.	Refer to the SecureStack C2 Configuration Guide for the IP
switch through in-		address assignment procedure.
band management.
	Port is disabled.	This is normal if the switch is a Member in a stack.
		If operating as a standalone switch or as the Manager in a
		stack, enable the port. Refer to the SecureStack
		C2 Configuration Guide for instructions to enable/disable
		ports.
	No link to device.	Verify that all network connections between the network
		management station and the device are valid and operating.
		If the problem continues, contact Enterasys Networks for
		technical support.
Port(s) goes into	Loop condition detected.	Verify that Spanning Tree is enabled. Refer to the
standby for no		SecureStack C2 Configuration Guide for the instructions to
apparent reason.		set the type of STA.
		Review the network design and delete unnecessary loops.
		If the problem continues, contact Enterasys Networks for
		technical support.
User parameters (IP	Clear NVRAM was set using	Reenter the lost parameters as necessary. Refer to the
address, device and	CLI commands.	SecureStack C2 Configuration Guide for the instructions to
module name, etc.)		configure the switch using CLI commands.
were lost when the		If the problem continues, contact Enterasys Networks for
switch power was
		technical support.
cycled.

4-6 Troubleshooting