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| TROUBLESHOOTING |
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| Table 9 (Cont.) - Troubleshooting Symptoms |
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| SYMPTOM |
| POSSIBLE CAUSE(S) |
| CORRECTIVE ACTION | |||||
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| All |
| The Site Controller’s personality does |
| If the Site Controller software is V5.60 | |||||
| from all LIDs get rotary hunt tone after |
| not contain the correct value for the |
| or higher, the Dial Tone Detect | |||||
| the dial tone is heard. |
| Dial Tone Detect Duration parameter. |
| Duration should be at least 1600 | |||||
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| milliseconds. If not, replace with a new | |||||
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| personality with correct value. | |||||
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| All |
| You attempted a digital interconnnect |
| Reprogram the radio for analog (only) | |||||
| have no audio in both directions. |
| call (from a prestored interconnect |
| interconnect calls (for all prestored | |||||
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| number or via the radio keypad), and |
| interconnect numbers and via the radio | |||||
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| digital interconnect calls are not |
| keypad). |
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| currently supported. |
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| All |
| Personality in Site Controller computer |
| Replace | present | Personality PROMs | |||
| from all LIDs get call denied tone. |
| does not specify ELI option. |
| with PROMs that specify ELI option. | |||||
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| Database in Site Controller computer |
| Set the Interconnect parameter (in the | |||||
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| has no radio channel defined for |
| Site Controller computer database) to Y | |||||
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| interconnect calls. |
| for one or more interconnect channel | |||||
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| numbers. |
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| Database in Site Controller computer |
| Set the Dedicated Line parameter (in | |||||
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| has no dedicated line number or rotary |
| the Site Controller computer database) | |||||
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| hunt sequence defined for any LID. |
| to 0 for each LID. | |||||
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| Specify a rotary hunt sequence for each | |||||
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| LID (in the Site Controller computer | |||||
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| database) by assigning a | |||||
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| Rotary Number to each LID, and | |||||
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| defining a line number* sequence in the | |||||
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| Interconnect Rotary Definition for | |||||
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| each assigned rotary number. | |||||
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| *These line numbers must match GTI- | |||||
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| equipped radio channel numbers. | |||||
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| All |
| Database in Site Controller computer |
| Set the Max # Concurrent Intercon | |||||
| from all LIDs get busy tone. |
| has zero defined for the number of |
| parameter (in the Site Controller | |||||
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| concurrent interconnect calls. |
| computer database) to 1 or more. | |||||
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| Database in Site Controller computer |
| Set the Line Active parameter (in the | |||||
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| has no (or the wrong) line number |
| Site Controller computer database) to Y | |||||
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| defined for interconnect calls. |
| for one or more line numbers. | |||||
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| All |
| Application Software in Site Controller |
| Replace | the | present Application | |||
| calls have no audio from telephone to |
| computer does not support the ELI |
| Software PROMs with PROMs marked | |||||
| radio (audio from radio to telephone is |
| option. |
| 344A3265Gx, where x=5 or higher. | |||||
| OK). |
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| Personality in the Site Controller |
| Replace the present Personality PROMs | |||||
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| computer does not specify the ELI |
| with PROMs that specify the ELI | |||||
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| option. |
| option. |
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(Continued)
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