Ericsson LBI-39076B system manual

Page 54

 

LBI-39076B

 

TROUBLESHOOTING

 

 

 

 

 

 

Table 9 (Cont.) - Troubleshooting Symptoms

 

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSE(S)

 

CORRECTIVE ACTION

 

 

 

 

 

 

 

Billing data does not contain the correct

 

Application Software in Site Controller

 

Replace the present Application

 

ID and channel information.

 

computer does not support the ELI

 

Software PROMs with PROMs marked

 

 

 

option.

 

344A3265Gx, where x=5 or higher.

 

 

 

 

 

 

 

 

 

Personality in the Site Controller

 

Replace the present Personality PROMs

 

 

 

computer does not specify the ELI

 

with PROMs that specify the ELI

 

 

 

option.

 

option.

 

 

 

 

 

 

 

LIC Alarm with all RIC Alarms

 

Crossed 19B803826P1 and P2 data

 

Swap connections at either the Master

 

 

 

cables between Master GTI and Site

 

GTI end or the Site Controller computer

 

 

 

Controller computer.

 

end.

 

 

 

Bad GTI Interface card.

 

Replace GTI Interface card.

 

 

 

Bad Master GTI unit.

 

Replace Master GTI unit.

 

LIC Alarm with no RIC Alarms

 

Bad 19B803826P2 data cable between

 

Replace 19B803826P2 data cable.

 

 

 

the Master GTI and Port 31 on the Site

 

 

 

 

 

 

 

 

Controller computer.

 

 

 

 

 

 

 

 

Bad connection to 19B803826P2 data

 

Re-seat cable connector on equipment

 

 

 

cable between the Master GTI and Port

 

connector.

 

 

 

31 on the Site Controller computer.

 

 

 

 

 

 

All RIC Alarms

 

Bad 19B803826P1 data cable between

 

Replace 19B803826P1 data cable.

 

 

 

the Master GTI and Port 30 on the Site

 

 

 

 

 

 

 

 

Controller computer.

 

 

 

 

 

 

 

 

Bad connection to 19B803826P1 data

 

Re-seat cable connector on equipment

 

 

 

cable between the Master GTI and Port

 

connector.

 

 

 

30 on the Site Controller computer.

 

 

 

 

 

 

Adjacent RIC Alarms on highest

 

Bad connection to 19B803828P1 or P2

 

Re-seat the connectors at both ends of

 

equipped channel numbers

 

bus cable between the group of adjacent

 

the bus cable between the group of

 

 

 

GTI units and the GTI unit for the next

 

adjacent GTI units and the GTI unit for

 

 

 

lower channel.

 

the next lower channel.

 

 

 

Bad 19B803828P1 or P2 bus cable

 

Replace the bus cable between the

 

 

 

between the group of adjacent GTI

 

group of adjacent GTI units and the

 

 

 

units and the GTI unit for the next

 

GTI unit for the next lower channel.

 

 

 

lower channel.

 

 

 

 

 

 

 

 

Bad stackable connector on the

 

Replace the bus cable between the GTI

 

 

 

19B803828P1 or P2 bus cable between

 

unit for the next lower channel and the

 

 

 

the GTI unit for the next lower channel

 

GTI unit for the 2nd lower channel.

 

 

 

and the GTI unit for the 2nd lower

 

 

 

 

 

 

 

 

channel.

 

 

 

 

 

 

Single RIC Alarm

 

Bad 19B803828P1 or P2 bus cable

 

Re-seat the connector on the bus cable

 

 

 

connection to a single GTI unit.

 

that connects directly to the single GTI

 

 

 

 

 

unit.

 

 

 

Bad 19B803828P1 or P2 bus cable

 

Replace the bus cable that connects

 

 

 

connector attached to a single GTI unit.

 

directly to the single GTI unit.

 

 

 

Bad single GTI unit.

 

Replace the single GTI unit.

 

 

 

 

 

 

 

 

 

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Contents System Manual Revision History Revision Date Reason for ChangeTable of Contents Table of Contents Figures List of Figures and TablesFigures and Tables Regulatory Compliance DOC Registration DOC Compliance NoticeDOC Avis DE Conformation Specifications SpecificationsMastr Introduction / Description OverviewDescription GTI UnitsGTI Interface Board Description / InstallationGTI Configurator Software IAMGTI InstallationMDR GetcSite Controller Software Radio SoftwareSite Controller Hardware EmptyRadio Channel Assignments Application Software PROMsPersonality PROMs GTI Software Main BoardRevision-A Main boards Revision-D or E Main boards Processor BoardInterface Board F2&F3 GTI Telephone InterfaceRevision-A Main Board OUTWire E&M, Microwave Wire E&M, TypeEnd-to-End, Loop Start End-to-End, Ground Start Jumper Positions for JP1 Through JP15 Fuses External JP4 Lead Fuse F2 Reference DS1 GTI DIP Switch Settings Revision-D or E Main BoardDid GTI Interface Board Mounting GTI & IAM Mounting GTI ConnectionsTelephone Line Mastr III Power Supply/Audio Mastr II or IIe Power Supply/AudioPCM/Data Bus IAM Software Site Controller ComputerIAM Connections Power SupplyAlarm Outputs Printer RS-232 PortIAM DIP Switch Settings Getc ModificationInterconnect Timing Parameters ConfigurationSite Controller Database Operation without System ManagerOperation with System Manager General Limits for SiteWho Can Receive Calls Who Has What Priority Who Has What Toll Call RestrictionsRecommendation GTI DatabaseRemote Data Link RTS CTSOperation Low-Battery Indicator CDR Received IndicatorAlarm Indicator Printer IndicatorStatus BackupInterconnect Calls OverviewTelephone-Originated Call Detecting the CallAnswering the Call Identifying Called ID Obtaining Working ChannelEnding the Call Radio-Originated CallObtaining a Working Channel Interconnect Digits RE-DIALED DigitsOverdialed Digits Mastr II or IIe Repeaters MaintenanceGTI Removal Mastr III RepeatersELI Software Upgrades GTI DSPSoftware Version Required for Main Board Revision Number Plan a All at One TimePlan B Half at a Time Maintenance Plan C One at a Time Maintenance IAM Unit Troubleshooting No interconnect or radio-to-radioInterconnect Rotary Definition for Set the Max # Concurrent InterconAll telephone-originated interconnect Toll Call Parameters screen LBI-39076B Glossary GlossaryPresence of a DC loop current between one of the two wires Glossary / Parts List Parts ListInterconnection Diagram EdacsSchematic Diagram Installation Checklist Installation Checklist