Cisco Systems EPC3208 manual About This Guide, Introduction, Purpose, Audience, Document Version

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About This Guide

About This Guide

Introduction

Welcome. This guide provides instructions and recommendations for placing, installing, configuring, operating, maintaining, and troubleshooting the DPC3208 and EPC3208 DOCSIS Cable Modems.

Purpose

This guide covers the following product models:

DPC3208 DOCSIS Cable Modem

EPC3208 DOCSIS Cable Modem

All features described in this guide are standard to these models of cable modems unless otherwise noted. For the purpose of this guide, whenever a feature or option applies to only a specific model, the model number is specified. If a model number is not specified, then the feature or option applies to both of the models.

Audience

This guide is written for the home subscriber.

Document Version

This is the first formal release of this document.

xviii

4027620 Rev A

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Contents Page Page Please Read Trademark Acknowledgments Publication DisclaimerSoftware and Firmware Use Copyright Page Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPage Contents Customer Information Power Source Warning Ground the ProductVerify the Power Source from the On/Off Power Light Battery SafetyBattery Disposal Protect the Product from LightningProtect the Product When Moving It Provide Ventilation and Select a LocationTelephone Equipment Notice Viii Rev a Important Safety Instructions United States FCC Compliance Declaration of ConformityCanada EMI Regulation RF Exposure StatementsCanada AustraliaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii About This Guide IntroductionPurpose AudienceChapter This ChapterIntroduction High-Speed DataDigital Voice ConnectionsManagement Software and DocumentationWhats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem Installation Preparations What Are the System Requirements for Internet Service?What Are the Requirements for Telephone Service? What Types of Service Accounts Do I Need? Telephone Wiring RequirementsTelephone Device Types Dialing RequirementsHigh-Speed Internet Access Account Where Is the Best Location for My Cable Modem? Install the Battery OptionalTelephone Service Installing the Battery Close the battery compartment doorHow Do I Mount the Cable Modem on a Wall? Optional Select an Appropriate Place to Mount the Cable ModemEquipment Needed Position the Cable ModemLocation and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Install the Cable Modem Connect Devices to the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Normal Operations AC Power Applied Front Panel LED Status Indicators During Normal ConditionsSpecial Conditions Page Maintaining the Battery Location of the Battery Battery Maintenance Charging the BatteryRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem Frequently Asked Questions How Do I Configure TCP/IP Protocol?Configuring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? How Do I Arrange for Installation? What if I Dont Subscribe to Cable TV?How Does the Cable Modem Connect to My Computer? Can I Watch TV and Surf the Internet at the Same Time?Can I Use my Existing Phone Number with the Cable Modem? How Many Telephones Can I Connect?Common Troubleshooting Issues Dont understand the front panel status indicatorsThere is no dial tone when I lift the handset Cable Modem does not register an Ethernet connectionTroubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information Customer Support If You Have QuestionsAustralia Page Index Index