Cisco Systems DPC3208, EPC3208 manual Install the Cable Modem

Page 43

Install the Cable Modem

WARNING:

To prevent possible damage to equipment, disconnect any other telephone service before connecting your cable modem to the same wires.

Hazardous electrical voltages can exist on the telephone, Ethernet, or coax cable wiring. Be sure to disconnect AC power from all devices while installing your service.

All wiring and connections must be properly insulated to prevent electrical shock.

Telephone connections to an installed home telephone wiring network should be done by a qualified installer. The cable telephone service provider may offer professional installation and connection to the home telephone wiring network. A fee may be charged for this service.

2Power off your PC and other networking device; then, unplug them from the power source.

3Connect the active RF coaxial cable from your service provider to the coax connector labeled CABLE on the back of the cable modem.

Note: To connect a TV, DHCT, set-top, or VCR from the same cable connection, you will need to install a cable signal splitter (not included). Always check with your service provider before using a splitter as a splitter may degrade the signal.

4Connect your PC to the cable modem by connecting one end of the yellow Ethernet cable to the Ethernet port on your PC, and the other end to the yellow ETHERNET port on the back of the cable modem.

Note: To install more than one Ethernet device on a cable modem that has only one Ethernet port, use an external multi-port Ethernet switch(s) or cable router (not provided).

5If your cable modem supports digital telephone service (VoIP), connect one end of a telephone jumper cable (not included) to a telephone outlet in your home or to a telephone or fax machine. Then connect the other end of the jumper cable to the appropriate RJ-11 TELEPHONE port on the back of the cable modem. The telephone ports are light gray and are labeled 1/2 and 2 or 1 and 2 depending on the region of the world the cable modem is used.

Notes:

Make sure to connect your telephone service to the correct RJ-11 port. For single line telephone service, connect to port 1/2 or 1.

In North America, cable modems have multi-line capability on the RJ-11 telephone port labeled 1/2. Line 1 is on pins 3 and 4 of port 1/2, and Line 2 is supported on pins 2 and 5. In Europe, cable modems support only one line per port. Line 1 is on port 1 and line 2 is on port 2.

Telephones that require electrical connectors other than RJ-11 may require an external adapter (sold separately).

4027620 Rev A

19

Image 43 Contents
Page Page Please Read Publication Disclaimer Trademark AcknowledgmentsSoftware and Firmware Use Copyright Page Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerPage Contents Customer Information Ground the Product Power Source WarningProtect the Product from Lightning Verify the Power Source from the On/Off Power LightBattery Safety Battery DisposalProvide Ventilation and Select a Location Protect the Product When Moving ItTelephone Equipment Notice Viii Rev a Important Safety Instructions RF Exposure Statements United States FCC ComplianceDeclaration of Conformity Canada EMI RegulationAustralia CanadaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii Audience About This GuideIntroduction PurposeThis Chapter ChapterConnections IntroductionHigh-Speed Data Digital VoiceSoftware and Documentation ManagementWhats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem What Are the System Requirements for Internet Service? Installation PreparationsWhat Are the Requirements for Telephone Service? Dialing Requirements What Types of Service Accounts Do I Need?Telephone Wiring Requirements Telephone Device TypesHigh-Speed Internet Access Account Install the Battery Optional Where Is the Best Location for My Cable Modem?Telephone Service Close the battery compartment door Installing the Battery Position the Cable Modem How Do I Mount the Cable Modem on a Wall? Optional Select an Appropriate Place to Mount the Cable Modem Equipment NeededLocation and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Connect Devices to the Cable Modem Install the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power AppliedSpecial Conditions Page Maintaining the Battery Location of the Battery Charging the Battery Battery MaintenanceRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsConfiguring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? Can I Watch TV and Surf the Internet at the Same Time? How Do I Arrange for Installation?What if I Dont Subscribe to Cable TV? How Does the Cable Modem Connect to My Computer?How Many Telephones Can I Connect? Can I Use my Existing Phone Number with the Cable Modem?Cable Modem does not register an Ethernet connection Common Troubleshooting IssuesDont understand the front panel status indicators There is no dial tone when I lift the handsetTroubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information If You Have Questions Customer SupportAustralia Page Index Index