Cisco Systems Comprehensive Guide for Cisco Modem Setup and Features

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Chapter 2 Installing the DOCSIS Cable Modem

Install the Cable Modem

This section describes how to connect your cable modem to support the services that the cable modem offers.

Connect Devices to the Cable Modem

The following illustration shows all of the possible connections that can be made to your cable modem for various services. Although your model may not support all of the services pictured, you can determine which services your model supports by referring to the Benefits and Features list in Introduction (on page 2).

Note: Professional installation may be available. Contact your local service provider for further assistance.

Connect the Cable Modem

The following installation procedure ensures proper setup and configuration for the cable modem.

1Choose an appropriate and safe location to install the cable modem (close to a power source, an active cable connection, your PC—if using high-speed Internet, and your telephone lines—if using VoIP). For assistance, go to Where Is the Best Location for My Cable Modem? (on page 13).

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Contents Page Page Please Read Trademark Acknowledgments Publication DisclaimerSoftware and Firmware Use Copyright Page Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPage Contents Customer Information Power Source Warning Ground the ProductBattery Disposal Verify the Power Source from the On/Off Power LightBattery Safety Protect the Product from LightningProtect the Product When Moving It Provide Ventilation and Select a LocationTelephone Equipment Notice Viii Rev a Important Safety Instructions Canada EMI Regulation United States FCC ComplianceDeclaration of Conformity RF Exposure StatementsCanada AustraliaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii Purpose About This GuideIntroduction AudienceChapter This ChapterDigital Voice IntroductionHigh-Speed Data ConnectionsManagement Software and DocumentationWhats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem Installation Preparations What Are the System Requirements for Internet Service?What Are the Requirements for Telephone Service? Telephone Device Types What Types of Service Accounts Do I Need?Telephone Wiring Requirements Dialing RequirementsHigh-Speed Internet Access Account Where Is the Best Location for My Cable Modem? Install the Battery OptionalTelephone Service Installing the Battery Close the battery compartment doorEquipment Needed How Do I Mount the Cable Modem on a Wall? OptionalSelect an Appropriate Place to Mount the Cable Modem Position the Cable ModemLocation and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Install the Cable Modem Connect Devices to the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Normal Operations AC Power Applied Front Panel LED Status Indicators During Normal ConditionsSpecial Conditions Page Maintaining the Battery Location of the Battery Battery Maintenance Charging the BatteryRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem Frequently Asked Questions How Do I Configure TCP/IP Protocol?Configuring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? How Does the Cable Modem Connect to My Computer? How Do I Arrange for Installation?What if I Dont Subscribe to Cable TV? Can I Watch TV and Surf the Internet at the Same Time?Can I Use my Existing Phone Number with the Cable Modem? How Many Telephones Can I Connect?There is no dial tone when I lift the handset Common Troubleshooting IssuesDont understand the front panel status indicators Cable Modem does not register an Ethernet connectionTroubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information Customer Support If You Have QuestionsAustralia Page Index Index