Cisco Systems DPC3208, EPC3208 Where Is the Best Location for My Cable Modem?, Telephone Service

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Installation Preparations

Telephone Service

You will need to establish a telephone account with your local service provider to use your cable modem for telephone service.

When you contact your service provider, you may be able to transfer your existing telephone numbers. If not, then your cable telephony service provider will assign a new telephone number to enable your voice service(s). Discuss these options with your telephony service provider.

Where Is the Best Location for My Cable Modem?

The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem. Read this user guide thoroughly before you decide where to place your cable modem.

Consider these recommendations:

Choose a location close to your computer if you will also use the cable modem for high-speed Internet service.

Choose a location that is near an existing RF coaxial connection to eliminate the need for an additional RF coaxial outlet.

Choose a location so that there is plenty of room to guide the cables away from the cable modem without straining or crimping them.

Choose a location that allows adequate ventilation around the cable modem.

Choose a location for the cable modem that is adjacent to your telephone equipment if you plan on connecting your phone directly to the cable modem.

Note: If you are using the cable modem to provide service to several telephones, a professional installer can connect the cable modem to your existing home telephone wiring.

Install the Battery (Optional)

Your cable modem may include one rechargeable Lithium-Ion battery to provide stand-by operation in the event of an AC power failure. We recommend that you install the battery before mounting the cable modem to a wall (if you decide to do so) and before installing the cable modem in your home.

It is possible to use the cable modem without the battery. However, if you choose to operate the cable modem without a battery, you will not have telephone service during a power outage.

For information on battery maintenance, refer to Maintaining the Battery (on page 27).

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Contents Page Page Please Read Publication Disclaimer Trademark AcknowledgmentsSoftware and Firmware Use Copyright Page Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerPage Contents Customer Information Ground the Product Power Source WarningBattery Safety Verify the Power Source from the On/Off Power LightBattery Disposal Protect the Product from LightningProvide Ventilation and Select a Location Protect the Product When Moving ItTelephone Equipment Notice Viii Rev a Important Safety Instructions Declaration of Conformity United States FCC ComplianceCanada EMI Regulation RF Exposure StatementsAustralia CanadaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii Introduction About This GuidePurpose AudienceThis Chapter ChapterHigh-Speed Data IntroductionDigital Voice ConnectionsSoftware and Documentation ManagementWhats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem What Are the System Requirements for Internet Service? Installation PreparationsWhat Are the Requirements for Telephone Service? Telephone Wiring Requirements What Types of Service Accounts Do I Need?Telephone Device Types Dialing RequirementsHigh-Speed Internet Access Account Install the Battery Optional Where Is the Best Location for My Cable Modem?Telephone Service Close the battery compartment door Installing the BatterySelect an Appropriate Place to Mount the Cable Modem How Do I Mount the Cable Modem on a Wall? OptionalEquipment Needed Position the Cable ModemLocation and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Connect Devices to the Cable Modem Install the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power AppliedSpecial Conditions Page Maintaining the Battery Location of the Battery Charging the Battery Battery MaintenanceRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsConfiguring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? What if I Dont Subscribe to Cable TV? How Do I Arrange for Installation?How Does the Cable Modem Connect to My Computer? Can I Watch TV and Surf the Internet at the Same Time?How Many Telephones Can I Connect? Can I Use my Existing Phone Number with the Cable Modem?Dont understand the front panel status indicators Common Troubleshooting IssuesThere is no dial tone when I lift the handset Cable Modem does not register an Ethernet connectionTroubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information If You Have Questions Customer SupportAustralia Page Index Index