Cisco Systems DPC3208, EPC3208 manual Configuring TCP/IP on Macintosh Systems

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Frequently Asked Questions

4Click Internet Protocol (TCP/IP), and then click Properties in the Local Area Connection Properties window.

5Select both Obtain an IP address automatically and Obtain DNS server address automatically in the Internet Protocol (TCP/IP) Properties window, and then click OK.

6Click Yes to restart your computer when the Local Network window opens. The computer restarts. The TCP/IP protocol is now configured on your PC, and your Ethernet devices are ready for use.

7Try to access the Internet. If you cannot access the Internet, contact your service provider for further assistance.

Configuring TCP/IP on Macintosh Systems

1Click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP.

2Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode.

3Click Advanced in the User Mode window, and then click OK.

4Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

5Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.

Note: Make sure that the Load only when needed option is unchecked.

6Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP window is unchecked. If there is a check mark in the option, uncheck the option, and then click Info in the lower-left corner.

7Is there a Hardware Address listed in this window?

If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close. You have completed this procedure.

If no, you must power off your Macintosh.

8With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times, then release the keys and let the computer restart.

9When your computer fully reboots, repeat steps 1 through 7 to verify that all TCP/IP settings are correct. If your computer still does not have a Hardware Address, contact your authorized Apple dealer or Apple technical support center for further assistance.

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Contents Page Page Please Read Trademark Acknowledgments Publication DisclaimerSoftware and Firmware Use Copyright Page Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerPage Contents Customer Information Ground the Product Power Source WarningBattery Safety Verify the Power Source from the On/Off Power LightBattery Disposal Protect the Product from LightningProtect the Product When Moving It Provide Ventilation and Select a LocationTelephone Equipment Notice Viii Rev a Important Safety Instructions Declaration of Conformity United States FCC ComplianceCanada EMI Regulation RF Exposure StatementsAustralia CanadaPage Rev a Xiii CE Compliance CEModem/EMTA Page Xvii Introduction About This GuidePurpose AudienceThis Chapter ChapterHigh-Speed Data IntroductionDigital Voice ConnectionsSoftware and Documentation ManagementWhats In the Carton? Front Panel Description Introducing the Docsis Cable Modem Back Panel Description Page Installing the Docsis Cable Modem Installation Preparations What Are the System Requirements for Internet Service?What Are the Requirements for Telephone Service? Telephone Wiring Requirements What Types of Service Accounts Do I Need?Telephone Device Types Dialing RequirementsHigh-Speed Internet Access Account Where Is the Best Location for My Cable Modem? Install the Battery OptionalTelephone Service Close the battery compartment door Installing the BatterySelect an Appropriate Place to Mount the Cable Modem How Do I Mount the Cable Modem on a Wall? OptionalEquipment Needed Position the Cable ModemLocation and Dimensions of the Wall-Mounting Slots Mounting the Cable Modem on a Wall Install the Cable Modem Connect Devices to the Cable ModemConnect the Cable Modem Install the Cable Modem Installing the Docsis Cable Modem Operation of Front Panel Indicators Operation of Front Panel Indicators Rev a Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power AppliedSpecial Conditions Page Maintaining the Battery Location of the Battery Battery Maintenance Charging the BatteryRemoving and Replacing the Battery Using the Cable Modem Without a Battery Troubleshooting the Docsis Cable Modem How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsConfiguring TCP/IP on Macintosh Systems How Do I Renew the IP Address on My PC? What if I Dont Subscribe to Cable TV? How Do I Arrange for Installation?How Does the Cable Modem Connect to My Computer? Can I Watch TV and Surf the Internet at the Same Time?How Many Telephones Can I Connect? Can I Use my Existing Phone Number with the Cable Modem?Dont understand the front panel status indicators Common Troubleshooting IssuesThere is no dial tone when I lift the handset Cable Modem does not register an Ethernet connectionTroubleshooting the Docsis Cable Modem Tips for Improved Performance Page Customer Information If You Have Questions Customer SupportAustralia Page Index Index
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